Tru By Hilton Novi Detroit
About this hotel
Nestled in Novi, this charming hotel for $129 per night is a fantastic option for your next break. Hotel in Novi Tru By Hilton Novi Detroit offers 98 accommodations.
Map of Novi, MI
Reviews
4.6/5.0
Outstanding(98 Reviews)
3.0
While everything was clean and the hotel is super cute itself, the room had a weird smell to it. We had other family staying at the same hotel with us and there room also smelled the same way. The breakfast is what made me put three stars. The lady doing breakfast was rude and not friendly whatsoever. The only good thing we’re the pancakes and bagels. You had to toast your stuff two or three times to get your bagel toasted. I was expecting a better breakfast from a better hotel.
3.0
Just okay. Issues with with cleanliness of a few items in the room. The walls are paper thin and you can hear EVERYTHING! The shower head was horrible and there wasn't a microwave. I did like the selection of channels on the tv. This hotel is a step above a motel and not for someone who likes a "more luxurious" stay.
4.0
The hotel is good and modern. I like the colors inside and out. Comfortable and modern style. Breakfast is good and coffee is available all the time which is amazing!
The best part was the service (specially a front desk gentleman named Sterling). Sterling was very professional, curious and attentive to my needs. His customer service skills were definitely a cherry on top. Next time I’m back in the area I will be booking this hotel again.
5.0
I've watch this particular hotel being built from the beginning as I live a few blocks away. I love the vibrant colors and always vowed to stay. It didnt disappoint. Very beautiful hotel. I will definitely stay again.
3.0
Three things I expect from a hotel room. First, it should be clean. This hotel was clean.
Second, I expect to be able to sleep. This didn't go so well: there are annoying lights all over this room... Bathroom lights, red lights on lamps and TV's, lights from the hallway, a clock that was so bright you could still see it after I put a towel over it... And it was stuck to the table so I couldn't move it. Some you can unplug, but some you can't.
And then there's the shower. It dripped nonstop... Drip...drip...drip all night long.
Finally, I expect to get what I paid for. Unfortunately, the breakfast staff did not keep the area stocked. At 8:30 everything was empty, even the juice dispensers. Disappointing, especially when, at 9:00, hotel staff showed up wanting pancakes so THEN they started refilling things.
3.0
Came down for the weekend, the place was simple, modern and inviting! Spent one evening in the lobby playing card games for a few hours. Plenty of seating area and they even had a couple of foosball tables. Wish it was warm enough to enjoy the outdoor patio seating but it looks like we'll just have to come back this summer!
We noticed on a safety aspect of things that there were not only exit signs on the ceiling level of the wall, but also the lower area of the wall in each hallway. I'm sure it's not the only hotel in the area with these but it is the first one ever we've seen these at. Being firefighters, we give kudos to this hotel for keeping safety of the guests in mind!
The room was small but it was fine for the two of us. No microwave (the lobby one was of 24/7 access) but there was a fridge. There wasn't a closet in our room but there were hooks and also a rod with hangers. The king bed was comfortable and the shower was hot! Love the complimentary soaps and shampoo/conditioner. They smelled SO good.
The only downfall in our opinion was that our room door didn't quite latch unless we forced it shut, whether that was due to it being heavy or if something was mechanically wrong. The deadbolt didn't seem to be matching up with the hole in the door jamb but the secondary lock up higher worked just fine. Overall, it was a great place to stay and we will be back!
10.0
This is our second stay at this location and we definitely will be back! Always friendly staff, clean, and great rooms!
8.0
The young man who checked us in made us feel welcome. He was chatty and sweet. Said Canadians are his favourite lol. I believe his name was Preston. Give him a raise! 😉. The only thing was I didn’t find the mattress very comfortable. But clean, safe, and the breakfast was good.
10.0
easy access to and from highway
3.0
This hotel was immaculate! The staff was so friendly and very attentive. Complimentary breakfast was as good as any other chain hotel. Fresh pancakes , fruit. And other assortments. Plenty of food & shopping near by. About 40 mins to downtown Detroit.
8.0
It was clean and staff was nice. Our power went out and needed a place to stay. It suitable for our needs. They didn’t have a microwave in room was the only thing I didn’t like but overall I would give it 4 stars.
1.0
Terrible beds, paper thin walls. Fake hardwood floors are so loud.
2.0
When I arrived at 8 p.m. to check, the front door was locked. When the clerk finally opened the door, he immediately went on a tirade about how unsafe the area was and how there was constant crime and cars getting broken into in the parking lot and "random people" walking into the lobby. Never apologized for the door being locked, welcomed me or even said hello. Terrible way to start a stay. Then, The room was extremely noisy all night. Constant booming of noise all night long.
10.0
Clean and quiet
3.0
Stay overall was great. Really amped the complimentary water given at check in since water is hard to come by when staying in hotels. Hotel was a bit far from where we wanted to stay
3.0
The front desk clerk was very friendly. The hotel was very clean including the room. Everything was great.
3.0
The Tru hotel is a new hotel, opened earlier this year. Our room was clean, simple, everything we would want. The breakfast buffet was good, a typical hotel breakfast.
10.0
Staff is really friendly and the rooms and very clean!
10.0
I know its new and not open very long but i loved the rooms (no carpet). Beds very comfortable. Breakfast good choices. Will definitely stay again when in the area
5.0
The hotel was nice
5.0
The hotel was clean, comfortable and quiet.
1.0
Our car got stolen out of the parking lot.
3.0
Very clean, comfortable and best staff in the reception.
2.0
Front desk staff was rude and inconsiderate of the words that came out one mouth. I was very uncomfortable. Front desk Staff did not greet us once arrived.
Housekeeper was friendly and only reason I gave the one star
3.0
Hair in shower but overall ok
5.0
Staff was very friendly
5.0
Staff friendly and helpful
1.0
When booking on hotels.com it was stating there was a pool. Get there and then they state they dont have one. Was more expensive then what it stated on website.
3.0
Everything was great.
5.0
I would definitely stay at another Tru property!
3.0
great check in to an obviously very new building
very clean and quiet except the ac a bit noisy going on and off.
did not try the breakfast as out of eggs and several items and staff did not seem to be in a hurry to refill
other than that we loved it and will be back again
3.0
Friendly staff, comfortable bed, clean and new. Shower pressure could be a little better.
2.0
The room was clean, but way too small for us. This was our first stay here. It is ok for one person, but not necessarily for 2 people.
3.0
The front desk personnel were over the top..., friendly, informative, helpful, great experience overall. We highly recommend this hotel for a stay.
3.0
Great.! Clean and comfortable will be staying here again.
5.0
Wow, what a place. Very clean and near dining areas.Twelve Oaks Mall. Huge mall. Staff was very friendly. Would go there in a heart beat.
5.0
Very good, all aspects.
5.0
Preston and Vadi had to be some of friendliest staff I have met. Facility was very clean and the bed was comfortable. Would recommend to everyone.
5.0
The
5.0
The property was new and modern and the staff were all friendly and courteous.
FAQs
How much does this hotel cost compared to others in Novi?
The average price for a rental in Novi is $157 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Tru By Hilton Novi Detroit. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Tru By Hilton Novi Detroit pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru By Hilton Novi Detroit?
We found 0 amenities for this rental. This includes , and .
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