Americas Best Value Inn & Suites Phenix City
About this hotel
Nestled in Phenix City, this lovely hotel for $76 per night is a fantastic option for your next vacation. Hotel with free parking, near Columbus Georgia Convention & Trade Center This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite. Change of towels is available on request. Americas Best Value Inn & Suites Phenix City offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Garden
Map of Phenix City, AL
Reviews
3.7/5.0
Good(614 Reviews)
5.0
Amazing super clean
1.0
Four pillows piled on bed with no pillow cases on them. No towels or wash cloths in room
3.0
cockroaches carpet was dirty sofa you could find cleaner ones at the dump
1.0
First of I couldn’t check cause employee was on break. Second was hardly anything worked in the room. Came back after shooting in the tournament and the bottom floor smelled like vomit. Went to check and the clerk was asleep
4.0
Overall our stay was amazing. We were very comfortable. The room was a nice size. It was clean. The staff was nice. The pool wasn’t working at the time of our stay and some of the fitness equipment was not working. Also when we requested extra towels we never got them. But it wasn’t a big deal because we still managed. If I had to I would stay again. Even my kids enjoyed it. Thank you to the staff for being welcoming and nice the whole time we stayed here.
3.0
My stay was almost descent . The service was pleasing and welcoming however the room was below average. I'm not going to go into detail but they need some immediate attention.
1.0
We did not even end up staying because we found bedbugs in the beds, so we had to search at 3am for a new hotel.
3.0
It was good for the price. I was happy they had HBO and a coffee maker in the room.
1.0
Our room was disgusting! Roaches. No smoke alarm. Bathroom was horrible. No Kleenex. Worse place I have ever stayed. Should have refused to stay, but they charged my credit card when we checked in. Did not know if they would have given our money back. Never heard of that.
6.0
Ok
8.0
It was good consumer service
3.0
Perfect
10.0
Very friendly people
5.0
Friendly service
2.0
When we drove up to the hotel the website pictures only showed the hotel good side. Entering from other side it looked like a roach motel. A Window was boarded up with wood. Mattresses stacked up in the window. False advertisement about breakfast. No elevator, but the room where cute and clean as shown on the website. All of the staff were friendly and great.
1.0
We arrived at at 8 pm and the staff had to check two rooms before to find a “clean and ready” room. We ended up leaving and going somewhere else. Room floor was sticky, curtains were stained, remote had grease on it, toilet paper on roll was dirty. The positive was the manager was polite and kindly refunded me.
3.0
What seemed to be "unsavory" characters hanging around.
1.0
We arrived 45 minutes early, I didn't except to be able to check in but it was worth a try. Joanie said rooms wouldn't be ready til 3 or a little after so we went to eat. We got back a few minutes after 3. Our room wasn't ready. They said it would be a few minutes but we didn't get in our room til 3:40. Joanie went above and beyond to help housekeeping get rooms ready. They must really be short staffed. Joanie was great. This is a dated hotel but clean. I was most disappointed because there was NO BREAKFAST. It was advertised as having breakfast included but was told because of covid it was not available. That's nonsense. We've stayed in several hotels since covid and breakfast was served! That's one of the reasons we booked there. But like i said earlier, you get what you pay for!
1.0
The hotel is obviously used as low income housing for locals, and because of that they’re not as respectful concerning noise levels, as maybe fellow travellers would be lots of slamming doors, loud talking in the hallways. Linens On the bed were stained. The bathtub doesn’t drain properly. There was no garbage can in the room. The microwave was dirty inside. The lobby stairs needed to be vacuumed. I booked off of a third-party that said I was getting a special deal $40 off the regular. If I had paid the full price, I would’ve been appalled
1.0
Very Outdated Bad Smell Not Clean No Trash Can Smoke Alarm had no battery in it However when checking in we heard the big spill about no smoking allowed in which we don’t smoke anyway so the talk didn’t matter But we did feel unsafe with no working smoke detector People running around all night Smell of drugs in the hallway
5.0
I like they charge the fees by room and numbers of the person
3.0
Not bad… you get what you pay for… .beds were comfortable…room was clean… .staff was awesome especially JONIE… .SHE WAS AWESOME… ..i will stay there again… ..and location was good… ..OWNERS SPEND SOME $$$ AND UPDATE HOTEL
4.0
Nothing.
1.0
I had to leave hotel shortly after checking in because there were roaches in fridge and in bathroom. I have never had issues before and now I will never stay again
2.0
Dump! Especially for the price I paid. Room was musty, tv plugged into the nearby lamp, no blackout curtains, Seedy people. And pay $5 to use a pool towel. Bathroom toilet barely flushed, toiletries were substandard. Thin bars of soap cracked during 1st use. Not worth it.
2.0
We arrived late afternoon 6/9/23 and checked in for a one-night stay, took our suitcase to the room, then left to meet friends for dinner. An employee was in the hall, and my husband complimented her on the cleanliness of the room.
We should have looked around a bit more. When’s we returned after a long day staffing a FAIRTAX table at the Georgia GOP convention and dinner, we brushed our teeth and went to bed. The next morning, I woke up early, planning to take a shower. Oops! No shower curtain. I decided to wash my face and skip the shower. No trashcan in the bathroom. No plastic bag for dirty clothes. No lightbulbs in one of the bedside lamps. When my husband woke up and wanted to take a shower, I called the front desk, and the desk clerk brought a shower curtain within a few minutes and hung it up. My husband showered and tried to use the hairdryer. The plug was cracked and we saw green corrosion inside it. The desk clerk brought a replacement, but she would have needed a screwdriver to remover the dead dryer and mount the replacement.
There is no elevator, and the stairs leading to the second floor needed vacuuming.
We won’t stay here again.
1.0
The woman at the front desk was great and super nice. The first room was not so great. No linens or toiletries and the tv didn’t work. She did put us in another room that was okay other than the tv still not working. It was fine for the amount of time we spent there but definitely wouldn’t recommend more than one night.
5.0
The room seemed clean. As did the sheets. For the price point, it was worth the money. I had no issues checking in and the staff seemed friendly. I have no complaints. But of course, I’m not the type to look for issues to complain about.
3.0
The service in and around the hotel just suck. Seems the employees care more about their own business than the guest. And they advertise a pool that has been under construction from what the clerk told me " a few times". Because of shotty jobs done to it.
5.0
Clean
4.0
I love the sitting area and the room was nice..Outside was good as well.Will stay there again
2.0
Unsafe extended stay behind property. Blood-stained pillowcase. Cracked ceiling & grimy floor & air vent in bathroom.
5.0
The front desk staff was very helpful and accommodating after my flight was delayed and I had a super late check in
2.0
Really not what I expected I changed rooms 3 times due to not being cleaned the rug was wet dirty towels was
3.0
The toliet wasn’t working right & the remote to the TV doesn’t work.
1.0
The staff was friendly.
The room was not cleaned. Found a pair of under garments in the room after checking in and bringing bags into the room.
There was a lot of loitering outside the hotel in the parking lot in the front and behind the hotel.
1.0
I’m a platinum member with orbitz. I’ve stayed in all sorts of hotels and motels.
This by far is my WORST experience. During check-in, I was told that I needed to pay higher than what was quoted by orbitz.
I was able to explain my case and the front desk person let me in.
When I got in my room, it wasn’t cleaned properly. Hair on sink and the hair dryer was broken. And the room wasn’t really cleaned properly with a musky smell and all. I was to tired to talk with the front desk nor ask to change room.
But the check out was the worst part. I did not know that Phenix City, AL is on eastern time—coz my iPhone was still giving me central time.
So at 10:30AM my iPhone time, they started harassing me to get out of my room.
I explained my confusion with time and asked for 15 minute extension.
The cleaner and the front desk person came back with 3 burly maintenance guys to kick me out.
THiS was so rude and unhospitable! I’ve never been treated like this in any of the hotels/motels I’ve stayed at.
2.0
I had to ask for towels. They had to take towels from another guest room because they didn't have any others.
2.0
The rooms look nothing like the pictures. Room was clean but needed a lot of work. Bathroom had areas that were rusty and needed to be fixed. No towel for the floors so the kids slipped alot after showers. Rooms smelled a musky, was told there was a leak in that area close to our room because of rain. They didnt have our reservation at first when we checked in but they fixed it. There were not enough towels for the 4 of us and at first when i asked for extra they didnt want to give them to me but eventually did. There is no breakfast like your site says which was disappointing. They were short staffed so i declined any house keeping. Overall will probably never stay here again..
1.0
I didn't like anything about te property. It was dirty, had a bad odor. Windows were broken and boarded up in part of the building.
A guest who said she was homeless tried to scam us and accordingly to staff said we were not her first target . I felt unsafe there.
FAQs
How much does this hotel cost compared to others in Phenix City?
The average price for a rental in Phenix City is $135 per night. This rental is $59 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Americas Best Value Inn & Suites Phenix City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Americas Best Value Inn & Suites Phenix City. Enjoy the water!
Is Americas Best Value Inn & Suites Phenix City pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Americas Best Value Inn & Suites Phenix City?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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