amazing , great room clean and big with all our needs

Clean, pet-friendly, spacious room. Also, room had nice furniture with lots of space for food, personal items, etc.

Our stay was comfortable before an international flight. The room was spacious which allowed us to pack and inventory our essential items that would travel with us. The hotel was quiet which allowed for a peaceful place to get the much needed rest before our 6am arrival. Would definitely recommend

Modern room and clean

Good room at a grwat price. Bed was very comfortable.

We've stayed here before several times and love the spacious rooms and breakfasts. The room cleanliness was not as good this time as has been in the past: dishes in dishwasher not clean, child's sticky ball behind the tv that was missed, and seemed as if the floor has not been swept.

I didn't get to stay long but I really had a great time.

Ugh, where do I start? Let’s just say if you expect clean rooms, this is not it. I had to go ask for extra linen to put on sofa that we attempted to use for our son, but when we unfolded it, we folded it right back in, after what we saw. The white mattress topper that was there was not changed for god knows how long. Bunch of black pieces of something. If you didn’t look close you’d think those are bed bugs. Floor in the bathroom might have been swept before we got in, but in every corner you could see the small pieces of dirt, small clear rubber bands, pieces of fuzz, etc. Same for the floor by the kitchen. Furniture drawers were not cleaned for a while, with hair and pieces of crumbs. Not one, but all of them. I used our wipes to clean one part of drawers to put our clothes in. No utensils in their kitchen, which is part of each studio, so had to go ask for those too. Body lotion was empty , so here I go to reception again. I felt like a nuisance to the hotel staff, which I should not be as these things should be in the room before guests arrive. The pillows in the room are simply horrible, just too flat for our taste. You could tell that room was not clean thoroughly between different guests. Needless to say, we would NOT stay here again and that is coming from my spouse, who is not picky at all and we don’t ever write reviews on our stays, but we’re simply not impressed.

I will no longer be staying at home 2 suites in rapid city due to trust and integrity of the employees. When we got on the highway to leave town my wife realized that she had forgot a blanket and pillow in the room. Rather than turn around we decided to just call and have them set aside for family to pick up for us. When we called they claimed to not have found our possesions. I dont see how this is possible due to the fact we were the only people in the room. Pillow was a more expensive purple brand, not a big deal can be replaced. The blanket on the other hand was very important it was gifted to my wife from her grandmother before she passed. She is very upset and now we can not trust this establishment.

Breakfast was okay. The line is long cause everyone is trying to make waffles. They have omelets every morning they’re okay. The beds are super firm. Not a fan. Rooms are so big you could throw a party in them. That was a plus. Staff was friendly and professional. Overall it wasn’t a bad stay just not a fan of a 60 dollar hold that still has yet to come back into my bank account 8 days later.

I really enjoyed the mattress and comfort

Home2 has been our hotel for years when staying at Watiki. We've always had great experiences. This year half our party got early check-in notifications before noon, the other half wouldve had to pay $25/ room to check in early & 1 room wasnt available til almost 4:30pm. After check-in, our room keys wouldnt work. Kept going downstairs 3 times & after 3 times of trying, the desk person told us we 'had to wait for card to activate' so after 30minutes our doors finally opened. Next, the hotel no longer sells wristbands at desk. You have to go to arcade. Cant get into pool/arcade without wristbands. We didnt know you couldnt charge to the room. You have to pay cash/card. We dont take cash/card to pool usually so back to the room we went for the 4th time. Lastly, we had no bedding for the pull out couch so we had to go downstairs at get that after swimming all evening. Hope the next stay is better or our group of 15 people wont be back.

Not sure why people like lime green but its not soothing to me. My socks were not as clean as they should be but other than that, room was very comfortable. Fridge microwave all worked well. Shower has great pressure. Need to use comet for better cleaning (shower only) Excellent flavor for waffles and strawberry compote. Coffee was strong and had vanilla coffee creamer in pods not syrup...thankyou. staff was very awesome. Fresh fruit available. Definitely would stay here again.

Everyone was nice and everything was clean. No loud noise at night. Friendly area of stay.

Staff were super friendly, room was clean and tidy water park was amazing.

happy with my stay

Love the waterpark and bar area for adults. The bathroom sliding doors are hard to open from the inside. Since the bar closes early our group congregated in the lobby area. It was fun and enjoyable place to gather. We did get reprimanded for noise level, which was frustrating. Maybe they could put doors going to the hallway to help… or keep bar open later.

Staff is very friendly and helpful. Good rate.

It was a great stay! Friendly staff, fun waterpark, good continental breakfast, coffee always on hand. I enjoyed Home 2 Suites.

Stay was great. First run in, room wasn’t ready so had to wait about an hour. Understandable just slightly inconvenient. No biggie though. They took care of me either way.

We asked twice for our room to be cleaned and get towels and were told someone would come, but they never did. The room across from us burned up something in the microwave and there was smoke billowing out of the room but the fire alarm never went off and when we asked the front desk to bring down a fan or something we were told no. Someone did come down and spray the walls with an air freshener though. So that definitely took care of the problem.

We arrived late on a Thursday but the person who check us in was chill and helpful. We enjoyed the spacious room. My children enjoyed the space. I was pleased that it was connected to Watiki water park! It was so easy to find our way to the water park and get our bracelets. My children wanted snacks and they had some at the front desk. The shower was amazing. the water pressure was enjoyable. It was always warm and comfortable. I hope to stay again.

The hotel is very nice and clean staff is friendly and helpful. You will enjoy the amenities in the rooms and your stay!

It was so awesome for the most part, but the blinds in our room was stuck and when I went to pull it the cover fell on me.

Was supposed to have housekeeping every other day day had one time during week stay. Asked everyday and was told would do and didn’t.

Nice one night stay. Staff was pleasant, room was clean and quiet.

Place was well kept and staff was very friendly

Everyone was extremely friendly and the property looked great!

Everything was great! The only thing that would make it better was if it had a free Buffett breakfast included. The location is great, pool Great ( could be a little warmer) , Beds good. The weather was bad so it was such a bonus to have the parking garage!

Check in was delayed for 90 minutes because there were no clean rooms. When we did check in room looked like it was just given a quick light clean. Garbage can under sink was full. We made request at desk to have garbage emptied but never happened. I know there are problems with employee shortages, but we paid for service we didn’t receive.

Room was nice, however the restroom was not cleaned properly. Hair and dirt in the corners of the restroom and pink bacteria in the shower. If that was over looked, makes you wonder what other cleaning wasn’t done properly.

Very clean and comfortable. Its great that they are dog friendly.