The Westin Memphis Beale Street

The Westin Memphis Beale Street Hotel in Memphis

About this hotel

Situated in Memphis, this lovely hotel for $165 per night is a fantastic option for your next trip. The Westin Memphis Beale Street is located in Memphis city centre, opposite the Memphis Rock ‘n’ Soul Museum. Guests will enjoy a fitness centre on-site.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Gym / Fitness Center

Map of Memphis, TN

Nearby attractions

National Civil Rights Museum

The Westin Memphis Beale Street

4.2

Excellent(472 Reviews)

Hotel in Memphis, TN

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for pets

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

$$$$

About this hotel

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Wheelchair accessible

Gym / Fitness Center

Map of Memphis, TN

Nearby attractions

National Civil Rights Museum

Reviews

4.2/5.0

Excellent(472 Reviews)

100% verified reviews

9.0

Jan 2024

Staff was great

Valet’s

Price

1.0

Jan 2024

Will not stay there again

Over charged me for the stay. Charged for drinks that I never touched

They charged me for drinks that I didn’t touch let’s me know they didn’t checked the room before I checked in

1.0

Sep 2023

4 Star Hotel? More like 1 Star Hotel!

It was clean

4 star hotel? More like 1 star hotel! It starts off on the first morning breakfast that we paid for in advance through Booking.com. The front desk staff claims that we do not show that we prepaid for the breakfast ($20 per person, we paid for two) I had to get the manager (Cynthia) involved.. ended up having to spend nearly an hour to email her the proof, which the first email, wasn’t to her protocol. I had to get Booking .com involved. Finally that issue was resolved. However, the next morning, breakfast was not available due to the Cook/Chef was not there and no other staff stepped up and prepared it. (Breakfast is stated on the property/restaurant and on their website 6am-10am) we went down for breakfast at 7:30am. Again, I had to spend an hour trying to get this inconvenience noted through Booking.com because again the front desk staff and manager was not gonna go the extra mile to willingly resolve it nor credit our account for a no breakfast. Ok, the next morning and our checkout day, breakfast was available, however we were charged additional $8.00 on our breakfast for cheese to be added to our breakfast. Our total experience was stressful and quite negative. The staff is unprofessional, unconcerned and lack of respect and tracing of customer service. I will be disputing the charges once the charge has posted for the prepaid breakfast that we did not receive not at our fault. It’s simply down to the principal. Be weary of purchasing the breakfast package in advance.

9.0

Aug 2023

Fun and friendly staff, great location, well maintained

Clean, great facilities

Nothing

10.0

Jul 2023

Very happy and round highky recommenced anyone to stay here.

Friendly staff and fantastic facilities.

6.0

May 2023

Pleasant

no hot water in shower not very clean

5.0

May 2023

Passable

Location to Beale is great. Valet was great.

This is not my first stay at this Westin but it will be my last. Over the past several years this property has went downhill in the following areas: customer service and condition of anemities. After check in I notice hold on my CC for $300 more than the quoted price on booking. After going to the front desk to inquire I found out about a $200 hold placed on all reservations. But they couldn't explain the other $100. A manager named Val was asked to assist me. Val immediately told me I chose to pay at the property through booking and because I chose this option Westin didn't have my CC information and therefore I was charged more. After explaining that's not how it works on booking that it's a guaranteed price she proceeded to repeat herself over and over. Our conversation lasted about 10 minutes and I could tell I was getting nowhere with her as she was just set on blaming me for this and was more into being right than really helping me so I said ok... so ur telling me I am out of luck? To that she said..no I can call booking. OK?. Then do that! The next day I went to the front desk to see if there was an update. The worker presented me with a note from Val stating because I chose to pay at the property the higher quoted price was correct. Not so sure this Val girl did anything to help me. I called booking who stated the price was guaranteed and they would reimburse any extra charges. What a frustration to deal with while on vacation! Only 1 elevator working on one of the busiest weekends of the year (beale street music festival) the call button to the first floor was also out so you had to take the stairs to the second floor to call the 1 working elevator. Beds felt wore out. You can feel the indents where people sleep. They provide a minifridge but only on request. I requested mine twice before arrival and was told both times the request was noted... still had to ask for it on arrival.

8.0

May 2023

I was able to sleep out of the elements. Convenient to Beale Street.

The location was nice and the room had a great view. I liked the bathroom layout. The water had good pressure.

One of the elevators was broken which caused a lot of long waits to use the elevator. I also would have preferred a refrigerator to the minibar. The description made it seem like breakfast was included in the stay. Breakfast was for sale which is not the same as “breakfast included” as described.

3.0

May 2023

i like the location , but my bathroom was descasting it had mold all over and lots of hair it look like it was dirty

i like the location

the bathroom was dirty and it had mold

8.0

Apr 2023

Overall good

Room and location

Only 1 elevator worked. We had to wait 5 to 7 minutes before it arrived and then 10 to 12 people would be in it.

10.0

Mar 2023

Exceptional

Everything!!

1 elevator

9.0

Mar 2023

overall a good stay

location

only one elevator worked

1.0

Mar 2023

We won't be back to this hotel. Stay at the Peabody...

We loved the location, it was right across from the FedEx Forum Stadium. This made it very convenient once the game was over and we just had to walk across the street.

Where to start here...First of all, we had a great reservation at the Peabody Hotel right down the streets and decided to change the morning of check-in due to the location being so close to the game that we were going to. We paid more money for what was supposed to be a Deluxe room for 4 people. We called that morning and verified that they would have a rollaway bed for us for our oldest son. They said yes, so we finished the reservation. We get there and they only have the smallest room available with one King bed for 4 people. No roll-away beds. One of our kids slept on the floor and the other in the bath tub... Only one elevator working for the entire Hotel. We ended up having to walk up stairs to the 9th floor to get to our room. After paying over $700+ you would expect a better room, and a better experience. Overall the experience was not good... Stay at the Peabody folks, they know how to deliver a great experience.

8.0

Mar 2023

overall my stay was good. My parents enjoyed everything as well

location

busy wkend and only one elevator was working and that was a nightmare. Tried using the stairs but the doors were locked on other floors

6.0

Mar 2023

I enjoyed being able to walk to the FedExForum.

I liked the location of the hotel

Some of the facilities were not working properly. The restaurant had great food but the service was not good.

10.0

Mar 2023

March trip

Easy check in and check out. The beds were very comfortable.

The ice machine on our floor was not working.

10.0

Mar 2023

Exceptional

very clean and nice room. valet was awesome

Front Desk staff.

9.0

Mar 2023

Comfortable

If you’re going to a game, this is the place to stay. Comfortable and affordable. Clean and staff were very nice. Bathrooms are excellent!

9.0

Feb 2023

Superb

perfect location

The beds did not have any fitted sheets, and the mattresses were dirty. had to pad the bed down with lots of flat sheets.

8.0

Feb 2023

it was good other than little inconveniences

the staff was very friendly and helpful! definitely would recommend.

the pillows could be more comfortable and in the middle of the night it got hot even with the air being on 60

5.0

Jan 2023

Not up to Westin’s standards. Renovations are way overdue.

The staff (front desk and valet) was great and the location is perfect.

The hotel chain needs to pour in money to this property. the state of the bathroom was unacceptable and the beds were terrible.

10.0

Jan 2023

Exceptional

It was convenient to everything we wanted to get to.

nothing

FAQs

How much does this hotel cost compared to others in Memphis?

The average price for a rental in Memphis is $165 per night. This rental is $0 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Westin Memphis Beale Street. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Westin Memphis Beale Street pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Westin Memphis Beale Street?

We found 7 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.

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4.3

Excellent(1,429 Reviews)

The Westin Memphis Beale Street

About this hotel

Amenities

Map of Memphis, TN

Nearby attractions

The Westin Memphis Beale Street

Hotel in Memphis, TN

Reasons to book

About this hotel

Amenities

Map of Memphis, TN

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Memphis?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Westin Memphis Beale Street pet friendly?

What amenities are available at The Westin Memphis Beale Street?

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