Cromwell International Hotel

Cromwell International Hotel Hotel in City of Westminster

About this hotel

Nestled in City of Westminster, this lovely hotel for £105 per night is a fantastic option for your next vacation. The Cromwell International Hotel is in close to the vibrant 'Theatreland', in London, with a 24-hour front desk and multilingual staff. Free WiFi is available in public areas.

Amenities

Internet / Wifi

Family friendly

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

0.69 miles

Tower of London

4.90 miles

Cromwell International Hotel

Hotel in City of Westminster

3-Star Hotel

Reasons to book

Includes essentialsInternet / Wifi, TV, Family friendly and more

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££££

About this hotel

Amenities

Internet / Wifi

Family friendly

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

0.69 miles

Tower of London

4.90 miles

Reviews

2.3/5.0

Average(6,575 Reviews)

100% verified reviews

3.0

May 2024

Sporco e con problemi, ma personale gentile

La posizione, la gentilezza e la cortesia del personale

La pulizia pressoché assente, odori sgradevoli in camera, doccia parzialmente rotta, letto molto scomodo, finestra della camera che non si chiudeva bene, porta del bagno impossibile da chiudere.

10.0

May 2024

Very Good

Near to everywhere.

Nothing

3.0

May 2024

Nedá se bohužel dobře hodnotit. Hotel jen podle názvu, spíše špatná ubytovna.

Koupelna byla funkční. Poloha je skvělá, Blízko na metro, na 2 různé stanice.

Úroveň čistoty nejen na pokoji, ale i jinde. Hluk v hotelu. Matrace v katastrofálním stavu s s velkými dírami, čisté povlečení to nezachrání.

9.0

May 2024

Good value for money

All went well, the room was plenty big, with a good t.v. and kettle and the location was great, near the tube with plenty of shops and restaurants, and the staff were great especially Mr. Sayed

All goood

6.0

May 2024

Aceptable

El personal y la ubicación.

Necesita una reforma

7.0

May 2024

Hotel stary więc wyposażenie też ma swoje lata. Ale nie tak strasznie jak czytałam w opiniach.

Lokalizacja, personel

1.0

May 2024

Zwiedzanie.

Nie miałem chłodnej wody w prysznice.

Brud.

1.0

May 2024

The hotel is extremely dirty, basic hygiene conditions are not satisfied, and staff couldn’t care less.

The only thing we liked about this hotel is the location. Everything else was an absolute disaster and an abomination.

During the four nights we spent there we had to change a room 2 times. In the first room the smell of canalisation was unbearable and there was a cockroach on our wall that escaped to the hole in the floor. In the second room, we saw a cockroach again and if that wasn’t enough, we found another person’s underwear under our bed, which wasn’t there the first night we spent in that room (apparently someone else was there while we were away). In the third room the canalisation smelled bad again and we found old food behind the cupboard, meaning they didn’t clean the room properly.

7.0

Mar 2024

Viaje de turismo

Muy bien precio !!! Considerando lo costoso que es Londres..

Nada

2.0

Mar 2024

Very poor. Would not recommend until refurbishment is completed

The location was very good. Walking distance from Gloucester Road Tube Station

The hotel in my view, does not have reasonable conditions and should not be open whilst being refurbished. Entrance lounge was messy, with several construction materials everywhere and workers doing their work. Despite having received notification that hotel was being refurbished, i was not given the full picture of the conditions. Current photos on booking.com does not demonstrate current reality. Room was superficially cleaned but floor, windows and walls very dirty. Bed was also rushly made. I was told in message that room would have a kettle and it did not have. I went to request with evening reception staff on the 08.03.24 and I was told they needed to wait for someone that may know where the kettle is and they would update me. I had to wait for the next day to chase up myself and eventually got it. There were no hangers either in wardrobe.Shower water was excessively boiling, taps falling off my hand, and had to shower by adding cold water from the sink tap on one of the mugs and mix it with boling water from the shower. Bathroom also had awful smell and smell coming from the ventilation grill. Room was also towards main road. Very old thin windows so could hear traffic and police/ambulance noise throughout the night. I decided to took the risk despite the poor reviews hoping to see positive changes, however the conditions remain consistent with past reviews unfortunately.

3.0

Feb 2024

Decepcionante

La ubicación del hotel es buena y la cama muy comoda.

La calefacción de la habitación no funcionaba y el calefactor eléctrico que nos dejaron tampoco. Se lo indicamos a recepción para que lo arreglaran y no nos hicieron caso, simplemente nos dieron un calefactor eléctrico pequeño de los de poner debajo de la mesa, insuficiente para calentar la habitación. La puerta de la habitación tardaba mucho en abrir y lo peor es que no pudimos cerrar desde dentro ya que el pestillo no funcionaba. Toda la noche la puerta abierta con una silla delante. La puerta de la ducha no se cerraba y los enchufes del baño tampoco funcionaban.

2.0

Feb 2024

Disappointing, dirty room and unfriendly staff

Location

Staff were not friendly, room was disgusting very dirty.

8.0

Feb 2024

Je viens souvent dans cet établissement rapport qualité prix je m y retrouve. Un grand merciii en particulier à Ahmed et

La proximité du centre de Londres.l accueil

La chambre était bien au calme comme demandé mais les murs demandent un rafraîchissement ( taches dégâts des eaux et taches d insectes écrasées). Le ménage n a pas été finis ( juste le lit pas la salle de bain ni l aspirateur)

2.0

Feb 2024

Cromwell stay not to be repeated

Location was reasonable

Very run down and dirty. Mould on walls, broken tiles on bathroom floors and walls. Dirty tissues under the bed, dirty chair furnishings. Thinnest very grey quilt. 3rd floor room by the construction site that would have been a lift. Climbing six flights of stairs- some of the steps are unsafe, collapsing under the carpet. View of the scaffolding out of the dirty/mouldy/draughty windows. Broken lights by the beds

4.0

Feb 2024

Disappointing

very friendly staff, good location

Poor cleanliness, mould bathroom walls, filthy carpets, the whole place needs a clean from reception to room. Dirty walls, stained sheets. Will definitely not stay again

4.0

Feb 2024

You get what you pay for, it was a private bed but if it wasn’t in London it would’ve been an absolute rip off.

Good location + cleaned before arriving

Room super small. Mould on roof of shower. Wallpaper falling off. Dirt and dust next to bed in crevasse.

1.0

Feb 2024

Avoid this hotel at all cost. You will be disappointed and you will not get a refund on your stay.

The lady staff are not that friendly and rude. The room we had was disgusting and dusty. There was visible water stains on the wall and up the ceiling. The toilet was not cleaned properly and there were many limescales. The air conditioning was filthy and disgusting and had never been cleaned and maintained. You could get lots of respiratory diseases by coming into the room because of that. Looking outside the window is like a rubbish pit with a rusting mattress outside, broken plates and rubbish.

NOTHING! EVERYTHING IS DISGUSTING! THIS HOTEL IS BELOW THE STANDARD. IT IS MORE OF A HOSTEL RATHER THAN A HOTEL. AND I SUPPOSED OTHER HOSTEL IS MUCH BETTER THAN THIS DISGUSTING HOTEL. THIS HOTEL HAS BEEN REPORTED TO KENSINGTON AND CHELSEA COUNCIL AND THEY ARE COMPLETELY AWARE OF THE SITUATION. PLEASE, I ENCOURAGE EVERYONE TO REPORT EVERYTHING TO THE COUNCIL AS THIS HOTEL IS BREACHING A HOTEL'S STANDARD. THIS HOTEL SHOULD NOT BE OPERATING IN LONDON.

5.0

Jan 2024

deludente

Posizione ottima in una bella zona di Londra vicino alla fermata della metro e degli autobus Personale gentile e disponibile. Ci hanno tenuto i bagagli prima del check in

stanza estremamente piccola. A stento si riusciva a passare da un lato all'altro. Non funzionava l'impianto riscaldamento quindi molto fredda. Bagno piccolo con doccia Lavabo minuscolo

2.0

Jan 2024

Would the owner of the hotel spend 3 nights in a room of his own hotel? How would he/she rate it?

Not much to like to be honest

The room was noisy, cold, no bins on the room, carpet dirty, under the bed dirty, bathroom dirty, sink broken so water got stuck, bath dirty, etc.

6.0

Dec 2023

Spero cambi qualcosa

La posizione niente male vicino la metro

Struttura sporca e stanze vecchie con problemi alla doccia e alle prese

1.0

Dec 2023

⚠️ TRUFFA NON ANDATE IN QUESTA STRUTTURA

Niente

Tutto terribilmente terribile. Una vera e propria TRUFFA. Struttura sporchissima, c erano lavori in corso e sembrava di alloggiare all interno di un cantiere. Sporco disumano. Servizi non ne parliamo… doccia rotta con pericolo di caduta vetro… rubinetteria completamente arrugginita con rischio tetano. Termosifoni rotti. In 3 notti ci hanno rifatto la camera una sola volta e ci hanno anche lasciato la porta aperta tutto il giorno con i bagagli in camera. ESPERIENZA TERRIBILE

9.0

Dec 2023

Très bon séjour !!!

Un hôtel sympa et bon en rapport qualité prix. Bien situé proche du métro qui nous permet de rejoindre tout les points stratégiques de Londres. Le personnel est sympa.

La petite chose qui manquait était le petit déjeuner mais à leur décharge par rapport au manque du petit déjeuner ils mettent un plateau bouilloire dans les chambres. Petit détail aussi la baignoire glisse énormément et n'était pas nettoyé très soigneusement à mon arrivée.

4.0

Nov 2023

Frustrating.

The hotel is at a perfect location both for business and holiday travellers. A lot of museums are withing the walking distance and both the bus routes and two tube stations will take you everywhere.

The hotel at the time was undergoing renovation and construction which had not been mentioned during the booking or event he welcome message including the information about check-in times. It was a very bargain price but I would have liked to know that there will be no heaters or that the rooms were rather old and questionably clean. Oldness and cleanliness aside the lack of the heating system which was tried to be compensated by a fan heater which did not give a lot of confidence should have been mentioned to help people make a more informed decision. Things, I hope will change once the construction is finished and if the hotel will keep excepting guests than they should make the situation very clear. Afterall, I trusted I was booking a hotel not a youth hostel or a shelter.

9.0

Nov 2023

My 3rd time staying here, great location for me with attentive , friendly staff & really chilled atmosphere.

It was perfectly situated for my needs this trip.

There were building works in progress but it was not too much of an issue

1.0

Nov 2023

Horrible this building needs a renovation urgently

Nothing, everyrhing is extremely dirty

Everything, humidity in the walls, everything was dirty... absolutely disgusting place

1.0

Nov 2023

Absolutely shocking.. horrible dirty room broken shower

Nothing

Everything

7.0

Nov 2023

basic but did the job

the bed was comfy, it was basic but it wasn’t dirty like other reviews had suggested and it was fine for one night. we felt safe and didn’t have any bed bugs or cockroaches like other reviews said. if you’re planning on staying for just one night it’s completely fine don’t let all the reviews put you off

we couldn’t work out how to lock the door at first but it got sorted and the staff showed us how to do it.

3.0

Nov 2023

Did a job but overall, disappointing.

The only good things about the stay here was that the bed was comfy and the room was quiet compared to others I have stayed in in London, especially for a hotel on a main road. The location was great for me too but that's all I can think of.

Where do I begin? Upon entering the hotel, I was initially greeted by the staff however, they then proceeded to sit on their phone for 5 minutes before explaining the system was down and they had to check me in remotely. Once checked in, I was proceeded to my room, noticing that though there was a significant amount of work going on, there were doors with broken glass in them. Arriving at my room, I found that the carpet was ripped, the lock on the door from inside was broken and overall, the room was very cramped. Another issue found in the morning was that the shower doors were broken, not closing properly and causing the bathroom to end up wet through. To top it all off, I encountered a cockroach in the bathroom!

5.0

Nov 2023

Location ok , not much else

Location for me

No air con Scaffolding work started Saturday 8:30am outside my window Bathroom shabby

7.0

Jul 2023

“Good for a quick stop, and friendly staff but need a refurbishment ASAP”

“This Hotel Needs Refurbishment”

Need a refurbishment ASAP”

1.0

Jun 2023

Disaster

Close to the underground

Horrible service, no cold water from the shower. The staff didnt do anything until i made a complaint. They "fixed" the problem 1 day before my check out. Horrible experience. I will never book a room in there again.

4.0

Jun 2023

Unimpressive

I liked that the room was well clean and tidy

I did not like that the wifi was not working and more importantly the air conditioner was not working. So the room was so hot and my kids could hardly cope in this hot weather

8.0

Jun 2023

Excellent location for price

All was great

Everything was fine

1.0

Jun 2023

Bad

location

nothing worked terrible. Staff, rooms are horrible never again. ripped off

1.0

Jun 2023

Refund required

Only the location

Upon checking in, I was initially relieved to find that everything appeared to be in order. However, my experience quickly took a turn for the worse when I entered the lift. The ride was quite unsettling and left me feeling uneasy. Upon arriving at my room, I was immediately struck by the intense heat. Despite the presence of an air-conditioning unit, the room remained uncomfortably warm. As a result, I was unable to get a good night's sleep. To make matters worse, the shower in the bathroom was not functioning properly. Despite the presence of toiletries, I was unable to get any warm water from the shower. Even the handheld shower was not working properly. I have photographic and video evidence of these issues. Given the subpar service I received, I believe it is only fair that I receive a refund. The amenities promised were not provided, and my stay was far from satisfactory.

FAQs

How much does this hotel cost compared to others in City of Westminster?

The average price for a rental in City of Westminster is £150 per night. This rental is £45 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Cromwell International Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Cromwell International Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Cromwell International Hotel?

We found 3 amenities for this rental. This includes internet / wifi, tv, and family friendly.

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4.3

Excellent(862 Reviews)

Cromwell International Hotel

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Cromwell International Hotel

Hotel in City of Westminster

Reasons to book

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in City of Westminster?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Cromwell International Hotel pet friendly?

What amenities are available at Cromwell International Hotel?

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