Grand Hotel Kempinski Vilnius
About this hotel
Nestled in Vilnius, this charming hotel for £41 per night is a fantastic choice for your next vacation. Set in Vilnius, 400 metres from Gediminas' Tower, Grand Hotel Kempinski Vilnius provides accommodation with a fitness centre and a spa & wellness centre. A hot tub is available for guests, along with a sauna.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Vilnius
Reviews
4.7/5.0
Outstanding(643 Reviews)
100% verified reviews
9.0
Best location in Vilnius. Over welcome front desk.
Sauna should be repaired. Breakfast is not a 5 star hotel breakfast.
10.0
L emplacement au centre de ville ce qui permet de visiter la ville à pied. Le petit déjeuner excellent avant plats à la
Carte.
Le spa
Très
Agréable qui est ouvert à 7h
9.0
Excellent location in the old town of Vilnius. Breakfast quality was very good. Shower in the bathroom
No complaints
6.0
Breakfast and the staff (at the reception and restaurant) was the best part of the stay. Very polite and on top of their duties.
Room requires some refreshment and I informed the staff when checking out.
10.0
The breakfast was delicious.
The interior of the entire location.
9.0
the location excellent, the stuff very gently the breakfast and the food excellent quality
10.0
Location and hotel room
7.0
It has small spa. Loved the location. Vilnius was nice! Breakfast is tasty (extra menu for eggs, waffles, pancakes etc). Last day on a breakfast we met nice lady, who made jokes, was warm, quick and helpful - she should be the service manager :)
Expectations were much higher for that price. We booked twin rooms, got double (they moved the beds when we asked). 2/3 morning we had to eat breakfast in the bar, because there was no room in the restaurant (it is way too small for serving breakfast). In the bar there was no service, no breakfast menus (we only knew to ask for a menu because we knew there should be eggs etc), had to ask everything ourselves. Asked cappuccinos, got lattes. One morning all eggs were overcooked. Most of the breakfast staff acted like it's their first day there. Small things matter and next time booking something else because I love to get my coffee fast in the morning (not waiting 15min) and drink it warm with my warm breakfast. Maybe some coffee machine would be great idea if you can't handle all the guests?
10.0
Oh, i feel extra
Goyard
Bottega Veneta
And Louis V
Lambo Countach
Jalpa
Bora
Espada
'68 Miura
This is my reality
But for you it's still called
Luxury
Mattress was way too soft. I drowned in it.
10.0
Everything was perfect.
9.0
Good size of the room. Quiet rest.
The staff members do not communicate enough with each other. Some of the requests should have been repeated a couple of times to different people.
9.0
Basically everything
Non
2.0
Breakfast ok, should be much better for 5star hotel
Room and facilities are nice
Nice SPA
Lounge area is cozy and welcoming
Location in Vilnius
We arrived on a rainy evening with a lot of traffic, there was no space to park the car in front of hotel so we literally parked on the pavement by the entrance door. The entrance to the hotel was not cleaned - very icy and full of snow, so we struggled to even get from the car into the hotel without falling on the ground. There was absolutely no staff waiting for guests to arrive. In the end we had to go into the reception and ask for someone to come out to help us with the bags; the staff seemed annoyed and asked "how many bags do you have". A guy then came out with us and took our bags and dropped them on the FLOOR by the reception. The check-in was very unprofessional as well, no one is trained, absolutely no service.
Another disappointment was the bar - they didn't have sugar syrup for cocktails (takes one 1min to make it) so we literally got super sour Daiquiri which we didn't drink. Staff in the bar have very little experience and knowledge about drinks.
Breakfast was nice, but service horrible again. No welcome, no explanation how to order food on the menu etc.
The 5th floor corridor had very weird and strong smell, guessing the carpet need deep cleaning. Overall hotel is a bit aged.
The hotel charges 40eur/night for a dog (?!), we had bed and bowls prepared in room, but no snacks for dog as we are used to. No one ever brought water for the dog when in bar or dining.
SPA & pool only open at 10am which is the oddest thing; we looked forward to a pre-breakfast swim.
To conclude, we think the hotel doesn't have enough staff and the staff are completely untrained for 5star hotel service, they have no idea what they are doing or what they are supposed to do. 5stars in Europe - you will have staff waiting for you to arrive by the door and your luggages taken directly to the room. We paid 400eur for one night including parking and dog and it was a complete disappointment and waste of money.
FAQs
How much does this hotel cost compared to others in Vilnius?
The average price for a rental in Vilnius is £41 per night. This rental is £0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Hotel Kempinski Vilnius. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hotel Kempinski Vilnius. Enjoy the water!
Is Grand Hotel Kempinski Vilnius pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Grand Hotel Kempinski Vilnius?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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