El caf

Todo,las fotos que ponen no se corresponden con la realidad,y sin CERRADURA en la habitación.Las paredes con moho y desconchadas,las sábanas con manchas,las ventanas no cierran bien.PESIMO,no iría de nuevo ni lo aconsejaría a nadie

Nada

Una ubicación muy fea. Gente con malas pintas merodeando el lugar, observando y pidiendo. Llegamos a media noche y fue espantosa la experiencia, tuve que llamar por teléfono desde el coche al hotel para que abrieran ya que daba miedo bajarse, gente en un coche observándote, otro pidiendo, etc, no me he quedado a dormir( no utilice el lugar por suerte). La decisión la tomamos al ver como rodeaban el coche y darnos cuenta que allí no teníamos ningún tipo de seguridad. Tuvimos suerte que al salir corriendo de allí, apareció de la nada una patrulla de la guardia civil y nos acompañó hasta la salida del lugar diciéndonos que ese lugar es muy inseguro. Espero que pronto me devuelvan el dinero, de lo contrario haré la denuncia pertinente y pido explicaciones a Booking como permite este tipo de publicaciones ya que viendo ahora los comentarios de otros usuarios sigan teniendo este servicio en su plataforma. Una vergüenza, parece que nos toman el pelo a los que no somos de Madrid

bed

i paid

nothing

no wifi connection available, the staff was rude 😏😧

Well, I could thank the staff because they are probably working under inappropriate conditions. My room was cleaned well and I appreciate the cleaning lady’s effort. The girl on the “reception” gave me a nice room with a balcony and was nice. unfortunately it couldn’t solve the problem of this place.

Location. if you don’t have a car, forget about it, or you pay a taxi, but with that money you better find something else. Interior and the inside of the room. Just terrible! Dirty broken walls, my curtain had even holes on it and was half falling down… Noise!!! you can’t escape it. the road is just 200 meters away from windows, and sound isolation is maybe like 10%, and it’s very noisy in there. I went away and wasn’t staying for a night there, because I had already problems with sleep sometimes and it would be impossible to fall asleep there for me. I would just recommend the owners to put more effort in making this place better, because come on, the price is crazy high for such low level!!! please someone save their workers, poor girls are doing their best

it's so faaaaar

Amplio y confortable

La almohada

The shower was hot and forceful. Staff responded to my complaint of a noisy fellow guest promptly.

there was no wifi in the room - the listing stated wifi throughout the premises. When I complained, I was asked to wait 10 minutes for the manager, I gave up waiting after 20 min. 1 towel was provided for 2 guests. The built in aircon unit did not work and although a portable unit was provided you have to open the huge balcony door to vent the hot air which just lets more hot air - and the traffic noise-so the room never cools. I would hate to be there in the summer! While I appreciate the convenience of the location and it is a budget hotel, there is inadequate soundproofing to cut out the constant noise of the traffic. I may as well have slept in my car for all the sleep I got.

the hostel is big. The room is big, very clean. I have a very big terrace. Staff is polite and friendly. Also, the cleaning lady is a very polite and positive, she helps me to find a brush for shoes. In the lobby you can order some eat etc

the location is a very far from the center

Clean, comfortable bed, cheap

No WiFi provided. There was a WiFi network but I didn't get the password for it. Also they don't pick up their phone. A/C was not working in the room. Staff can barely speak any English.

Nothing, the staff barely spoke English, and when I spoke Spanish to them they pretended to not understand me. The service was so slow, and they consistently were telling me they would help me resolve issues but never did.

There was no functioning AC for 2 full days even when they said they would fix my AC the first night. The next morning I talked to both the front desk and the cleaning staff and they said they would bring a portable AC to my room in about 15-20 minutes (it was 100 degrees Fahrenheit in Madrid mind you) and so I waited around for 2 hours and even after asking them multiple times to bring it they still didn't. Then they said that a technician would come and fix the AC that night, but they never showed up, and afterward, I had to ask the front staff for the 7th time to bring me a portable AC at least if they weren't going to fix my AC. It was one of the worst hotel stays I've ever had, I couldn't sleep because the room was 90-100 degrees the entire time even at night, the beds were so uncomfortable, and there were many bugs all over. I actually left a day early I was so uncomfortable and tired and it ruined my stay in Madrid. Do not stay here I would have rather slept in a park.

comfortable bed, outdated but clean room, spacious room

noise level from road is high, far from everything.

Said parking near by but not so

Most of the staff were friendly but only understood English at their most convenient times..

No AC or Wi-Fi as promised. Location was bad and noisy.

Staff leaves much to be desired of. I arrived a lot earlier than expected during the morning, staff at the desk let me check in earlier and gave me my room, Around checkout time the same day, after a change of staff, the people starting their shift tried to get me to pay for a second night because I had checked in earlier. They turned the whole situation into an argument, were extremely rude and disrespectful. First and last time I will set foot in this place.

Faltaba el mando TV,aire,toallas,perchas