The staff was very nice and available.

The building is a little bit old. The breakfast could be more diverse, and the location does not reflect the price.

The location is not convinient if you are not having work in the area. It is far away from the center. The breakfast is too basic.

Efficiency of the staff. Close to the airport.

Old and not well isolated building.

The staff was super friendly and helpful. The tram was nearby so we could get to the center easily. The breakfast was good too, there were different options.

The room and the shower were too small. Our window was not functioning properly so we heard noises from the street.

I stayed in the hotel for one night before heading to airport. however, the facilities in the room kindly disappointed me. desk, chair and bed sheet are full of dust for my one bed room. it seems like the room is empty for months. the fridge is very dirty but at lease it is still working. breakfast is fair but not fancy.

desk, chair and bed sheet are full of dust

The hotel was good enough. Breakfast was super: fresh baked croissants, lot of options, both sweet and salty. Room was clean, and towels were changed every day.

It is not close to centre, but tram station is just few minutes from hotel, so the way doesn't take much time. Also not all receptionists knew english so it was quite hard to communicate.

Great room, easy check in process and good complimentary breakfast

The location was a little outside the main area in Florence but was easy to get to via the tram

Close to tram staff was nice

wifi did not work at all location is close to transportation but isn’t that nice and there’s not much to do in the area Bed and sheets were uncomfortable room was dated ac stopped working in the middle of the night

For its star rating, it was decent. You get what you pay for. The breakfast was really varied and good.

The bathroom was kind of dirty (some leftover hair in the bidet)