Staff was very friendly and helpful. Hotel was a great value. We’ll stay there again.

Fairfield Inn in an okay hotel; you could probably do worse for the price. Quite a bit rundown, in dire need of a facelift. It serves precisely one service: spend a night there on your way to your final destination.. The hotel is very close to the airport and is surrounded by other hotels - almost a dozen total in a small area. Nothing wrong with this, except that the only walkable restaurants are grossly overpriced hotel franchise eateries. They advertise free shuttle to and from the airport. This indeed is the case. However, there is a catch! The shuttle is actually shared with other hotels in the area, and it is officially a Holliday Inn shuttle. What this means is that Holliday Inn guests get dibs in reserving the seats on it. What happened to us is that the night before I reserved two seats on the 6:30 shuttle the next morning. I even asked the receptionist right then and there to confirm there is nothing else I need to worry about. No she says. Around 3:45am (middle of the night) I get woken up by a call from downstairs. Apparently, most of the seats on the 6:30 shuttle got taken by Holliday Inn folks and thus the shuttle won't even stop at Fairfield Inn. Would I like to take an earlier shuttle? Definitely not what I imagined by "free airport shuttle". This earlier shuttle was double-booked too apparently, and we ended up waiting 15min for it to run to the airport, drop off, and then turn back to pick us up. Overall no high marks for convenience or service - just okay.

Staff very helpful and friendly. Decent breakfast and a variety of hot drinks available. Comfortable bed.

I HAD to have a shuttle at 4 am and found out that spot had been taken. Limited seats and not 24 hour service. Only 5 seats! Anyway, as a result I had to extend my rental car which will cost me because I have to get all 5 of us to the airport at 4. This was poorly advertised. The woman at the front desk was very nice but this was not her fault. The hotel should not advertise airport shuttle for such a limited number of people and times

Everything was great. Friendly staff, clean facilities!

Check in was extremely easy. Its super quiet even though its next to the highway. And there were plenty of parking spaces close to the doors

Ten thumbs down!!!!! I had a reservation I called ahead because I was coming in on a late flight. Major communication issues. My room was moved to a sister hotel sometime during my last flight. I didn't get the email until the next day. Poor communication from clerk. Sister hotel would not answer desk phone. I just wanted to go to bed after a long travel day. I ended up searching for a room at midnight. Lost my money for a prepaid room. Very angry with the whole transaction.

Easy and convenient for the airport

Very clean property. Beds were comfortable. Breakfast was good. Cute hot chocolate bar on the lobby. Overall, a decent place stay for a good price.

Very clean and comfortable!

Our flight was cancelled so quickly booked a hotel. It was great having a clean, reliable hotel so late. My kids loved the hot chocolate bar!

Stayed here because of the indoor pool. Pool was closed. Hotel had no hot water and would not refund or discount the stay

Outstanding

Too old…

Great property, nice people.

The staff was so friendly! However, I had to ask twice for towels to be brought down to my room and my room was not cleaned as well unless I asked

The pull out mattress for sofa bed had blood and other stains on it. Dirt particles under it, we could not use the bed.

Only issue was they almost didnt let me check-in early.. they allowed me to after i mentioned that they were the 1st hotel this year to tell me i had to wait an hour for check in.

Helpful staff at check-in. Would be helpful to know price for long-term (airport) parking prior to booking.

This was our third time staying atvthe property. First time was fine. Second horrible. AC broke in the middlenof rhe night and flooded the room. Notified the Front Desk of the situation. Nothing was done. We ended upnlwaving at 3am. Third time was last night. The TV in the room didn't work. Young lady at the Front Desk tried to fix it.But could not. She offered to discount our room for the inconvenience. Which would have been great. But she did not. Two bad experiences in a row.

Well maintained and safe.

Had a little bit of smell in the room. Everything else was perfect!

The beds are not queen. They are full. We don't like the beds.

Nice experience

It was ok but alot of the building felt old znd the hot tud was broken and that one of the reasons i was staying there

Very convenient for airport. Nice room

It's fine. Get what you pay for.

Room was very comfortable and they had a great breakfast included There is a restaurant next door where I had lunch after checking out while they kept my suitcases until my return to continue my travels. Staff very friendly and accommodating

Weather cold but super nice! Hotel has been the greatest we have ever been💙

Property needed updating. Very convenient to airport.

The whole TV system was down.

Very clean