Sheraton Charlotte Airport
About this hotel
Located in Charlotte, this lovely hotel for £48 per night is a great choice for your next vacation. This hotel is 1.5 miles from Charlotte Douglas International Airport and an 8-minute drive from downtown. The hotel offers free 24-hour airport shuttle service and free parking.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Charlotte, NC
Reviews
4.1/5.0
Excellent(333 Reviews)
100% verified reviews
6.0
Breakfast is excellent.
Rooms are showing their age. Peeling veneer on the bathroom door.
Mold on grout in shower.
Toilet runs constantly.
5.0
Not much
Let's see I called to see if the football game was on in the bar....rather than order room service. I was told it was. When I went downstairs, it wasn't! Came back up and ordered room service. Which was $32 for a Chicken sandwich and a coke. When I took the sandwich down the lounge was opened for the floor I was on. And was serving food! I took some for my late arriving friend. The gentleman hosting for the Sheraton said he had 3 folks show up during his almost 2 hours there. I said I didn't realize this was available and never would have ordered room service. Oh yeah he said, we're here. About 5 minutes after I got back to the room the manager called me and asked if I had some status with Sheraton to access the room. I said I'm an American Express Platinum holder...oh she said that doesn't count. NOT HAPPY! I was made to feel terribly uncomfortable!
8.0
Facility. The pool atrium. The artwork.
Food selection. Bar selection. Bar staff. (Gin & Tonic without tonic) Restaurant staff. Untrained. Disengaged.
7.0
Beds were comfortable. Bar and restaurant were decent and the pool looked good, though we didn't use it.
Nothing in particular. It was fine for an airport hotel.
9.0
Did not have breakfast but food in the bar was great.
7.0
Room and bed, especially quality of sheets and pillows we liked
Had to ask for other room as the first room given was having a sickening “aroma”, festering on our lungs
9.0
All good, our favourite hotel, stayed here lots of times before, so it must be good
Nothing
6.0
Good, clean, and efficient. Would stay there again.
I paid extra for the breakfast but had to argue with the desk clerk to get a voucher to get the food. By the time I got the voucher, I had to leave. She blamed it on Booking.com, I'm out $26.00.
9.0
The atmosphere, location and the accommodations were very good. Not very close to activities but nothing Uber can't fix for under $20 each way
The front desk staff wasn't thorough. Didn't give any pointers about the property nor the room, she just threw the key card on the counter. There were events close by, but they didn't even care to advise of anything that might be of interest. We were told there would be robes and slippers in the upgraded room we purchased, but there was only one robe, no slippers.
5.0
Preis/Leistung miserabel
Viel zu teuer
Das Hotel ist etwas ältlich und nur mäßig gepflegt.
Empfangspersonal (insgesamt drei Damen) unqualifiziert, unmotiviert und nicht freundlich; macht Dienst nach Vorschrift.
10.0
I usually stay there when I have an early flight out of the Charlotte Airport. Very convenient and I can leave me car there. They have a nice bar/dining area which serves very good food.
8.0
front desk people were excellent
soda machine either did not work, or would not take $5 bills.
No bar soap.
10.0
Staff was great!
10.0
This is my go to hotel when my flight gets canceled. Bar and restaurant is open until midnight. Airport shuttle runs every 30 minutes
9.0
It was good.
9.0
Location
Breakfast wasn’t free
8.0
Spacious and clean.
Property was nice…but my issue was with an additional charge they made after I checked out without telling me. I had to call them (several times) after my travels because they wouldn’t answer via this app message option or email. They charged me the taxes although everything was paid via Booking.com app. If I wasn’t knowledgeable on what I was doing and the way I paid….the accounting department had the entire story lined up about how upon check-in they charged part of the amount and the taxes upon check-out and none of this was true because I paid the entire stay before getting to the hotel via the booking.con app. Check your bank/credit card statements people…in case this happens to you!
10.0
Everything was very clean and beautiful inside. Loved the pool
That I got charged twice and even brought it to the lady at the front desk attention. Still waiting on my refund hopefully will be in my account by Friday. Other than this loved everything else.
8.0
Value, comfortable beds
Paper thin walls
10.0
The staff was incredibly good. They deserve so much credit! We also really liked the restaurant. Breakfast was very good, and we loved that we could get some food when we arrived late. It is open until midnight. We enjoyed the pool also.
8.0
Food was good and beds very comfy
One of the Reception staff a bit short and not very friendly but the rest were lovely especially in the bar
4.0
Bookings has this rated as 4 stars. It’s not 4 star quality. Not close.
7.0
over all a nice facility -- a bit of attitude from the receptionists at the front desk...
Promised king-size bed was not available
10.0
Everything!
Nothing!
4.0
Your system had no record of my booking despite this being made in March and me presenting written documents - a good 30 min delay to try and sort it out which at midnight and after travelling for more than 24 hours was extremely frustrating
FAQs
How much does this hotel cost compared to others in Charlotte?
The average price for a rental in Charlotte is £111 per night. This rental is £63 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Charlotte Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Charlotte Airport. Enjoy the water!
Is Sheraton Charlotte Airport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Charlotte Airport?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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