I loved everything, location, interior, staff, breakfast. Traveling with a small dog felt more than welcome ❤️

Room is super spacious and nice.

Wish we knew our room wouldn't have a view. Lobby could be a bit bigger.

location and breakfast

room on two levels with very impractical staircase between bedroom and bathroom/living area slippy bathroom floor

Amazing staff, cool room, amazing location and tasty breakfast. The room was super clean, comfortable. Location and views were amazing

location unbeatable. breakfast - service, offerings, view rooms are spacious

Bell captain messed up our airport taxi booking - gave our 5 person cab to a smaller group and left us waiting another 20 minutes for a tiny Prius cab - even against the protests of my husband

The location was unbeatable.

The price paid was not necessarily worth it.

perfect location, wonderful staff, great stay in the very heart of Milan

Best location in Milan. make sure to get the room with a balcony and you’ll love it.

It gets a bit loud. Room windows / balconies are inside the Galleria so until about 1am or so you can expect to hear the echoes of people passing by.

location

noise from corridors within the hotel

The breakfast was very good - the buffet a little tiny, but still OK. The place is very nice and with very interesting art-decoration! Great! A lovely, romantic place to be. The location is just perfect to visit Milano! And although in the center, the noise isolation with the windows is very good, no noise in the room at all. And a very hearty welcome with very nice staff and lots of attention! The hotel is in an older, traditional building. So for someone that likes the retro-style, this is perfect!

The temperature in the room was a little to high. And there was no indication of how to handle the air-conditioning or how to handle the temperature. But it wasn't that bad so we didn't bother the hotel staff to explain it to us.

location was excellent. comfortable bed. staff could not do enough for you.

would have enjoyed a more varied food menu.

Adequate - attentive staff and good service

Very noisy Very poor ventilation — only heating Had to keep widow open Having to climb steps to go to bed And then each time to toilet

👍

Everything

1 night parking was 65€ a little much especially when it takes 30 min for your car to arrive. Normal is rate is 25 a night not 65. This was not okay.

location is great staff is friendly ..but that’s about it.

Don’t waste your money on this hotel! I’m not going into the lack of amenities like a tv or sockets for phone chargers near the bed.. the main issue was all the noise at night. I understand it’s a historic building and the walls are paper thin but that’s okay the issue was the room that look out onto the inside court. one of the rooms we booked marketed as “suite with terrace” looks into the garbage collection area for the hotel and several restaurants every night expect to be woken up by loud arguments, banging and glass breaking and trucks beeping.. between the hours 2am and 4am so don’t expect to get any rest. I should have paid closer attention to the reviews of this hotel before making my booking. If you are considering this hotel I advice to find another there are lots of options in the same area and everything is relatively nearby. also some guests where smoking in their rooms and that was annoying the smoke smell easily carries into the adjacent rooms.

The location is the best The breakfast is super nice

the location , the staff was friendly and nice

No AC it was too hot and I couldn’t sleep also the room service too expensive