Hotel Santo Domingo
About this hotel
Nestled in Centro, this charming hotel for R 1,575 per night is a great choice for your next trip. Hotel Santo Domingo is located in the heart of Madrid, within 150 metres of Gran Via and the Santo Domingo Metro Station. It features a sunroof terrace with a swimming pool and views of the city.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Centro
Reviews
3.8/5.0
Good(6,547 Reviews)
100% verified reviews
4.0
Ubicación excelente
La atención y servicio muy malo las personas del hotel no saben informacion de nada de lo que les preguntas o no quieren contestar, estan molestas, pedi un par de cubiertos para la habitación y me los cobraron, solo queria comer una manzana. La terraza mal servicio y el servicio a la habitación esta externalizado y es malo. El hotel no esta en buenas condiciones, las camas durisimas e incomodas y es muy caro para lo que ofrecen.
7.0
Bel emplacement. Bon petit déjeuner. Jolies chambres
L’hôtesse de la réception, pas sympathique, pas d’explications
9.0
Sus Habitaciones , ubicacion y buena atención del personal
La cafetera del desayuno no es para atender tanta gente en el desayuno, es muy lenta y es donde también se saca agua caliente se hacen largas colas.
9.0
The staff were lovely and friendly, we were offered an upgrade to a larger room for not very much. The terrace and view at the top of he building were fabulous and the view was wonderful. Lots of great design touches, especillay the living garden wall. Perfect location.
Our room was on the roadside so it was a bit noisy but that is to be exepected in the centre of a city.
8.0
A UBICACION ERA EXCELENTE, CERCA DE TODO.
FALTARON PEQUEÑOS DETALLES COMO CREMA PARA EL CUERPO, ETC.
4.0
L’emplacement
Le lit
L’état de la chambre
2.0
Únicamente la ubicación
La habitación era muy muy pequeña e incómoda. Hacia mucho calor. No vale el precio que tiene ni la categoría del hotel.
9.0
Location was great. Rooftop Terrazza was amazing and restaurant was both delicious and had great atmosphere
Room lighting was odd and hot
10.0
La atención de los empleados y la atención al cliente en recepción espectacular. Super agradables y atentos.
Me costó un poquito caro la habitación.
8.0
Did not eat breakfast at the hotel. We loved the roof top bar.
Staff recommended a Flamenco Show which was overpriced and underwhelming.
9.0
Very helpful staff.beautiful facilities, got a fantastic room.
There was nothing I didn’t like…
8.0
central, super staff, lovely cocktail deck bathroom and shower.
breakfast was a little boring and not enough variety.
10.0
The location was very central around the corner to Gran Via, which is main shopping / Tourist area, and just a few mins walk off that to all the squares. The hotel itself is very nice to look at. The staff were were amazing and could not do enough for us. Reception amazing and had a little cafe. There is a rooftop bar with a pool, but pool were not open when we were there. Drink a bit expensive, but I suppose it is 4 stars, and that's what you pay.. room was clean and had ensuite a mini fridge and hairdryer but was very small and dark as we were looking out at their hanging garden. There was a supermarket just beside hotel which had a lovely bakery which you could get pastries in morning if you were room only basis. There was a few cafes also across the road that did breakfasts
Although nothing wrong with room they are very dark and the ones in the back are very small. would advise to pick a room with a view and pay a bit more. There was no kettle in the room which I would of liked as we went room only basis. Also I would bring my own hairdryer as the one in bathroom not great
5.0
Location
Rooftop terrace (although pricey)
Balcony
Bad smell in the room
Need renovation
2.0
Room did not match photos on the website. It was very small, wasn't even really big enough for the furniture it has in it. About an hour after we checked in we started hearing loud banging noises from above us and loud noises from the pipes. After talking to someone at reception (who didn't really seem to care) they did give us another room. When we got to the other room (which was similarly small and cramped) the bathroom was disgusting which made us question the cleanliness of the rest of the room. At this point we no longer comfortable and opted to leave book another hotel. While looking for another hotel nearby we discovered the same room type that we had booked being advertised for 200 euros cheaper!
Spoke to reception again and received no apology and was asked no further questions when I explained that the room was dirty. Then had to wait for half an hour for a manager to come and process our refund. We were only refunded for 3 out of 4 nights despite only spending a couple of hours in the hotel, most of which was dealing with issues. Would not recommend, would not return.
6.0
Hotel was good and location was great
I told them to charge in EUR, but they charged in USD. I ended up paying 80 EUR more for the stay. When I asked for room upgrade on next day because of this (I could upgrade before arrival for 150 EUR if I wanted to) they told me that all rooms were taken, which I checked on booking and they were free, so they lied. They gave me breakfast instead, which I never go to and that’s why I didn’t have it included when booking.
8.0
location was excellent
a little noisy at night
9.0
Good quality building, Rooms, bed, cleaning service, location were all great
No direct elevator from my room to the Lobby
9.0
the position and the stuff
please put a lock in the bathroom
10.0
Excelllent velue even better location - clean and comfy great staff
Nada
10.0
The staff were flexible and very helpful
Nothing
3.0
Location
Room was far too hot and the pool wasn't opened
8.0
Location and Staff
The bed and pillows.
10.0
It’s location is excellent in the center of Madrid
Access to transportation, stores and restaurants
7.0
The location is excellent and the staff is kind and helpful.
Our room was a little dark with only a window.
FAQs
How much does this hotel cost compared to others in Centro?
The average price for a rental in Centro is R 1,580 per night. This rental is R 5 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Santo Domingo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Santo Domingo. Enjoy the water!
Is Hotel Santo Domingo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Santo Domingo?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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