The location is very good. Hidden and tucked away.

There are very few variety of animals in the game reserve. You drive very long and only spot a few animals. For a big 5 reserve they should do better. The 5 star experience and all inclusive was limited. No welcoming and send send-off done properly. Reception is mostly vacant and normally there should always be someone ready to assist. The meals where rigid and limited. On 2or 3 options, I remember a prawn salad we had where it was over cooked and nothing else available to replace.

The view from the room is to die for

Nothing-although the doors and outside floors need some maintenance

I only liked the nice rooms

The bad drive to the lodge. The game drive that is the worst drive ever with awful roads. The driver with no personality and not informing us before and on the drive when asking that we will be on a 3-and-a-half-hour drive that is a nightmare in the mountain's rocky roads. He stopped for one drink. If we were told what is coming, we would have never joined the game drive. This was a disgrace.

Everything but the food

The food was not filling

The rooms were very nice

No wifi, we spent a full weekend of the greed (what also prevented you from using the room phone for room service). The toilet is in the middle of the room without privacy. the food was very basic and we didn't enjoy it at all. When we checked out, they tried to charge us for extra R960 with a claim that this is the reserve fee, which is actually included, and we didn't pay it eventually. The location of our room didn't leave any room.for view, we only got to see some trees. The price was very high, and we expected to have the best time. It's actually not worth it, so the place is way overpriced.

The view and the room The service of the waiter

The food was terrible and when we complained about it to management they were not

loved the exclusivity andthe setting is like no other and it’s so private. the game drives were a true highlight and JD was amazing

poor Wi-Fi (not end of world) and sometimes the staff were slow. the food while nice wasn’t at level I would expect at this price point, and portions were very small.

Fantastic staff and guide (Jeandre). Rooms and location beautiful too, overlooking a valley.

The food could definitely do with some improvement to live up to a 5 star experience. Breakfasts were great but dinner menu tries to include things like “Thai chicken” or “moussaka” that completely miss the mark - I don’t feel these should be offered unless the chef knows how to cook them properly.