Secrets Akumal Riviera Maya - Adults Only

Secrets Akumal Riviera Maya - Adults Only Resort in State of Quintana Roo

About this resort

Nestled in State of Quintana Roo, this lovely resort for R 5,939 per night is a great choice for your next vacation. Situated in Akumal, less than 1 km from Akumal Beach, Secrets Akumal Riviera Maya - Adults Only features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

113.19 miles

Tirolesas Kan Kin Bacalar

130.31 miles

Mariposario Otoch Peepen

109.60 miles

Letras de Laguna Kaná

93.35 miles

Secrets Akumal Riviera Maya - Adults Only

4.5

Excellent(279 Reviews)

Resort in State of Quintana Roo

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

RRRR

About this resort

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

113.19 miles

Tirolesas Kan Kin Bacalar

130.31 miles

Mariposario Otoch Peepen

109.60 miles

Letras de Laguna Kaná

93.35 miles

Reviews

4.5/5.0

Excellent(279 Reviews)

100% verified reviews

7.0

Sep 2023

Run away from the sales team - what they are selling is a timeshare while membership is free!

My Fiancé and I went for our 7-year anniversary celebration as well to check out the resort for a potential wedding venue for 2024. We stayed for a total of 4 nights. Once we arrived, we were given warm towels to clean our hands and champagne as a refreshment prior to checking in. Checking in was pretty quick and efficient. We cannot recall the name but someone from VIP desk had told us there was going to be a celebratory complimentary lunch as the hotel had turned 7 years since being open as well as a tour. If we signed up, we'd get one out of three options of gifts for our time. My Fiancé and I thought nothing of it and signed up for the complimentary lunch and tour. The Bellhop took us to our junior suite room. The room was clean. Since we got there pretty late, we enjoyed an average early dinner at "Seaside Grill" and service was great. We also enjoyed the theater events and majority of staff members were always helpful and very nice. We ended up at the spa after a grueling 3-hour sales pitch-- massages were average as well. I wish they had told us bathing suits were a necessity so we could enjoy the sauna and quiet area they take you to prior to the massage session. Out of the 9 restaurants we only tried Portofino, Coco Cafe, Bordeaux, Seaside Grill, & Market Cafe-- Service for the most part was good however, we were not impressed with any of the meals or food choices. For the "Himitsu" restaurant in order to get full experience you have to reserve.

During our time at the beach, we had salespeople come up to us for $30 snorkeling experience to see the sea turtles. If you are not aware snorkeling is FREE (i.e. the resort provides free life vest and you need to purchase $4 snorkel mouthpiece). At 12pm we went back to the lobby for our complimentary lunch & tour. Once we got to the lobby we are again checked in and information was obtained from our IDs. We were told it would only take 90 minutes of our time. I had an appointment at the spa for hair and makeup trial for my potential wedding for 2024. I was asked to reschedule/cancel as they didn't want us to feel rushed during the lunch and tour. Odd request but ok -- no issues from our side again. Well let's just say this was NOT a complimentary lunch as we were taken to the Buffet for a quick lunch (didn't get to finish my wine & how exactly is it complimentary when we already paid as it's an ALL-INCLUSIVE resort?). The tour was not really a tour-- we were shown a presidential suite only and were later taken to a sales room where Chris and Stefanie proceeded to try to sell us a membership for an obscene amount of money. We discussed and eventually said "No" multiple times. At one point, we explained that our wedding is our main priority, and we could not become members at the moment. Their response was "forget the wedding and envision all these options". We understand that COVID impacted many businesses, however this comment was NOT professional and was EXTREMELY rude. What was meant to be 90 minutes took 3 hours- Imagine that! you are on vacation meant to relax and enjoy your time for a potential 30+ guest event and spoken to in such a way. Out of the whole experience this was the only thing that left a bad taste. So bad, we put a formal complaint to the marketing manager, Noel.

10.0

Aug 2023

Incredible staff, beach, and local wildlife (Hello, sea turtles!)

My only regret about staying at this resort is that we didn't book for more time! The staff were excellent, the food incredible, and the facilities extremely clean. We grabbed free snorkel gear from the hotel and would get up early to swim with the sea turtles. I can't wait to visit again!

It's a little far from the airport, but we used AMSTAR for the transfer which was seamless.

8.0

Jun 2023

Very good

Staff and bars

Distance from the airport. The facility should have transportation for its guests.

10.0

May 2023

lovely resort , recommend

staff fantastic , very clean , great food , beautiful hotel

10.0

May 2023

Perfect place to get spoiled on exceptional service!

The property is gorgeous and well kept. the staff is amazing and so accommodating with all of our requests.

nothing

10.0

May 2023

Perfect

Pure paradise, staff were superb, they cannot do enough for you. The all-inclusive is great, unlike some all inclusive places the drinks brands are all top tier. The choice of restaurant and the quality of the food is also great (Himitsu & Portofino we’re our personal faves). There is also a ‘quiet’ pool which is super relaxing, and then down by the swim up bar it’s a bit more lively. We went for our honeymoon, and we cannot wait to go back!

Absolutely nothing.

10.0

May 2023

Loved every day

The resort and service, exceptional.

The guest staying at resort not friendly. Hotel was incredible and exceeded our expectations.

8.0

Mar 2023

It was good, but they need to pay more attention to the environment…

Great place, swimming pools and restaurants…

Secrets needs to pay more attention to the environment and the surroundings…

10.0

Mar 2023

Beautiful-Safe-Relaxing

Clean -Beautiful -hospitality top notch

weed season on beach

10.0

Feb 2023

A wonderful resort almost spot on.

A wonderful resort with a lush landscape and very friendly staff. The spa and grounds are beautiful.

Signage was lacking. The resort is not terribly large, but it took many days to find our way. Some signs would point you to your destination, but find yourself at a 2 or 3 fork with no signage or signage suddenly missing your destination. Pool in February was not heated enough. Many complaints about this and hot tub too cool. SPA price gouging.

10.0

Jan 2023

worth every peso!

we loved how much smaller and intimate it was compared to most resorts in the area! it is the best resort we have stayed at by far

10.0

Jan 2023

beautiful experience. we’ll be back!

space, quiet, very well maintained

10.0

Jan 2023

Exceptional

pushy with extra services and upgrades, but everything else was excellent.

8.0

Dec 2022

everything was delicious beautiful and so comfortable but they took our credit card and full payment the first day. then

The beach was maintained very well.

our room was too close to the club.

10.0

Nov 2022

Exceptional

the property was amazing, the staff were incredible, and the food was outstanding.

the bed was very firm but the pillow menu made up for it.

7.0

Oct 2022

staff are extremely genuine,and fun place for adults

staff excellent secrets box in room was a great idea fun activities beach area is nice with lots of lounge chairs with shade 2nd visit there the drinks and bar services are very good

the food wasn't the best; not bad, but could be improved and the buffet restaurant closed at 3 pm so for solo female, it would be better to have this option for dinner this is why the rating isn't higher

10.0

Oct 2022

Excellent all-inclusive with superior service

This was our 2nd time visiting Secrets Akumal; we enjoyed it so much last year that we returned, bringing another couple with us, introducing them to the all-inclusive concept (they are now fans!!). Because of that, Secrets upgraded us to the Preferred Club, which has some wonderful benefits. Our room was at the back of the property, near the spa, which was perfect for us, as we love spending time at the Quiet Pool. Eli (Eliezer) was the pool concierge, and he did a fantastic job, as well servers Samuel, Jesus, Israel, and Evomm (not spelled correctly, I’m sure). The last day we had Antonio as the pool concierge, who was wonderful too. Secrets does an excellent job in training their employees - everyone is very friendly, courteous, helpful, and professional, seeing to our every want and need. The resort itself is beautiful, with wandering paths through a jungle atmosphere. All the restaurants are excellent, and the servers there are also so well trained. We enjoyed the pools and snorkeling off the beach, as there is some coral with quite a few fish. Secrets Akumal has become our favorite relaxing vacation spot!

10.0

Oct 2022

The friendliness and attentiveness of the staff at Secrets Akumal exceeded our expectations.

The pools snd grounds were beautiful, clean and well-maintained. There were plenty of restaurant and bar options. Had a good variety of activities and evening entertainment. . The staff was very friendly, helpful and attentive.

Lighting in the rooms was too dim for my liking.

10.0

Oct 2022

Perfect Honeymoon!

Everything.

Lack of signage to get around

10.0

Aug 2022

Exceptional

The swim out pool was great and convenient.

No complaints at all.

FAQs

How much does this resort cost compared to others in State of Quintana Roo?

The average price for a rental in State of Quintana Roo is R 2,369 per night. This rental is R 3,570 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Secrets Akumal Riviera Maya - Adults Only. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Secrets Akumal Riviera Maya - Adults Only. Enjoy the water!

Is Secrets Akumal Riviera Maya - Adults Only pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Secrets Akumal Riviera Maya - Adults Only?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.

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Secrets Akumal Riviera Maya - Adults Only

About this resort

Amenities

Map of State of Quintana Roo

Nearby attractions

Secrets Akumal Riviera Maya - Adults Only

Resort in State of Quintana Roo

Reasons to book

About this resort

Amenities

Map of State of Quintana Roo

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in State of Quintana Roo?

Is parking included with this resort?

Is there a pool at this resort?

Is Secrets Akumal Riviera Maya - Adults Only pet friendly?

What amenities are available at Secrets Akumal Riviera Maya - Adults Only?

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