Sheraton Grande Ocean Resort
About this hotel
Sheraton Grande Ocean Resort boasts hot springs, swimming pools and golf courses. Guests can enjoy, indoor or outdoor tennis, scuba diving or shopping, or they can relax with a massage at Banyan Tree Spa.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Japan
Hotel in Japan
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.2/5.0
Excellent(224 Reviews)
100% verified reviews10.0
何といってもロケーションが最高でした！！
お風呂場への導線が分かりづらく、距離があるので行くのは一苦労
5.0
Staff were friendly and there were a selection of restaurants on site.
It can’t be called a 5 star hotel in reality, not from a European or American perspective. The whole hotel is dated and need of complete refurbishment or demolition. The hotel roof leaked so much there were towels with pot plants on the across the whole site. The outdoor swimming pool was empty of water. The gym and indoor swimming pool can only be used if you pay extra as they are part of the adjacent leisure club. There are no other facilities on site. The reception staff have limited English language skills which I have no problem with but you’d expect proficient English skills to be a requirement for staff at 5 star.
6.0
Very comfortable and well kept. Great onsen. Plenty of restaurant choices but better value off resort. Good shuttle bus and public bus links
The pool was closed until July 15th, when the Japanese holidays began due to staffing issues. This was not advised to us before our stay. I would not have selected this hotel had I known that. Compensation was one swim in indoor pool (!) and two daily breakfasts. Check before you book!
9.0
the rooms is quite spacious
nothing
9.0
Fantastic views of the golf course, good sized rooms, nice laundry.
Location is quite a distance from restaurants.
10.0
view
nothing
8.0
not beach front as advertised
10.0
The room service and food was good. Bed was super comfortable. The bakery was delicious and the personal onsen was awesome. The hotel service was nothing less than exceptional! Beautiful views and great amenities. Thank you for such a great stay
Nothing
5.0
Facilities were good.
-30 minutes wait everyday for breakfast
-Dinner was full everynight and far from outside restaurants.
-Cannot use the pool even thought it was hot.
10.0
It is a gorgeous hotel that really makes you feel like you are at a luxury resort.
It got a bit crowded with a lot of families with children. No big problem with this, but it got very crowded in the onsen and for breakfast, removing you a bit from the relaxing lux resort feeling. Absolutely no way go get to the outdoor pool because of this. Restaurants are quite expensive as well, and even though you pay a pretty price for your stay you can’t use the gym+pool for free, and you have to pay for an airport shuttle.
2.0
Not much…
Locations is not great, beach is far, and more importantly swimming pool was closed due to Olympic team presence. This was not mentioned in property description.
Regarding COVID the hotel on their website says they do a lot but in reality you end up sharing elevator with Olympic teams freshly arrived from abroad… at least it could have been mentioned in the COVID section.
Overall hotel is old and not great looking, room’s bathroom was really in bad condition. Very expensive for what you get.
I ask for a discount because of swimming pool but it was declined.
Avoid staying there if you can, there are surely better alternatives around.
9.0
I received very polite and comfortable service from your staff.
Non
10.0
All the amenities, never had to leave.
A little pricey
7.0
The location of the property is beautiful, if you’re looking to golf and enjoy beach views with the ocean around the corner this location is amazing. Rooms are big and amenities are good.
I didn’t like that the hotel charges to use the gym facilities and pool. The hotel restaurants are over-priced. And room service couldn’t be delivered until 9pm which is crazy!!
7.0
Good breakfast
The room is big, nice view.
Onsen
Outside decoration around the pool is very nice.
The inside pool is only available for adults and we have chosen this hotel for the inside pool because the outside pool is closed in Spring .
It is a huge hotel.
The outside pool is very small so imagine when the hotel is full.
9.0
Clean, tidy
Comfortable and large space room
FAQs
How much does this hotel cost compared to others in Japan?
The average price for a rental in Japan is R 1,363 per night. This rental is R 2,626 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Grande Ocean Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Grande Ocean Resort. Enjoy the water!
Is Sheraton Grande Ocean Resort pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Grande Ocean Resort?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and fireplace.
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