Good location; It's 6 blocks from the KC Convention Center.

The hotel was very nice and conveniently located. However it had the slowest elevator I’ve ever been in. Including the door. It took 12 seconds for the door to fully open. 12 seconds doesn’t sound like a lot but count how many seconds a normal elevator takes to open its doors and you’ll realize how excruciating it is for the doors to take 12 seconds to open. Especially when you’re in a hurry to get to your room to take a dump. And it took over a minute to travel to the 6th floor. You can go to the top of the Empire State Building quicker than that. Parking was in a lot across the street, which was fine except they charged $16 to park. Should have been free.

Room was beautiful and quiet but the shower water was barely warm and we could not figure out the thermostat. Property and people were really nice. Breakfast was good. Not sure we should pay $16 to park outdoors maybe if it was a parking garage that would be okay.

It was nice and clean. Staff was super nice and helpful. You can walk around downtown.

We drove almost 4 hours to get there the hotel was closed due to the water pipe was busted .so we have to look for another hotel .and nobody contact us

Because of covid, the hotel bar and other amenities were all closed up. Housekeeping only cleaned your room if you requested due to covid which we weren't told about until after day 2 of not having our room cleaned

It’s clean and the rooms are super clean, nice and big.

No vent in bathroom and hair on sink and bathtub

No vent in bathroom and hair on sink and bathtub

This hotel was clean and in a safe area close to the streetcar. It was easy and quick to get to Power and Light and the River Market on the streetcar. The the bed was comfortable, the room was clean, and the bathroom and shower were great!

This place is only an eleven minute walk to P&L. Rooms are comfortable, parking could be a bit better as there are only two small lots and they maybe hold 40-50 vehicles in total.

This place is only an eleven minute walk to P&L. Rooms are comfortable, parking could be a bit better as there are only two small lots and they maybe hold 40-50 vehicles in total.

I loved everything definitely coming back I loved the scenery of the city and I loved how everything was close by

Only one elevator worked and it was extremely slow. The room we were in was very nice but we were right by the stairs on the second floor. We heard the door slam all night because nobody wanted to wait on the elevator. Also, the door to the room didn’t automatically latch behind you. Overall it is a nice, clean place with a convenient location.

Shower pressure was not the best. Water was also not warm

Shower pressure was not the best. Water was also not warm

It’s was very clean but when I booked, it said “city view” so I specifically chose this hotel for that because I’ve never been to Kansas City before. By far was not city view so disappointing but it worked.

The hotel staff are amazing and the beds are so comfortable. I love the view and the location is great.

Very nicely updated hotel. Great location near all downtown highlights - just a block from the tram. My only complaint is the elevator was extremely slow.

Clean Clean

Hotel was excellent, location lacks a little because there’s not much around it and I didn’t feel safe walking to my vehicle parked across the street.

Rooms were very small the one window in the room was a view to our hallway. No signage up anywhere to say where ice machines were. No vending machines anywhere. Only selection was a small selection at the front desk. Breakfast was horrible. You could have oatmeal but no hot water just regular tap water. Fitness room was closed due to leaking water and towels all over the floor. Valet parking was a lot across the street where you parked your own car and got charged $8 per day to park there. Not one directory in the room to see what other services were offered, what attractions were around the area, what take outs were available etc. we didn’t find the staff friendly. We stayed there because it was a Hampton Inn but this one was clearly not like all the other ones we’ve stay at

Rooms were very small the one window in the room was a view to our hallway. No signage up anywhere to say where ice machines were. No vending machines anywhere. Only selection was a small selection at the front desk. Breakfast was horrible. You could have oatmeal but no hot water just regular tap water. Fitness room was closed due to leaking water and towels all over the floor. Valet parking was a lot across the street where you parked your own car and got charged $8 per day to park there. Not one directory in the room to see what other services were offered, what attractions were around the area, what take outs were available etc. we didn’t find the staff friendly. We stayed there because it was a Hampton Inn but this one was clearly not like all the other ones we’ve stay at

The staff was incredible!! Will return again soon!

Overall very good place to stay. The lobby had a faint displeasing odor. The a/c unit in the room (209) also had an annoying noise. Not obnoxious but loud enough to be noticeable. The room was cool enough that I just turned the unit off. Other than those two issues, the hotel was clean, quiet and comfortable. It was a perfect location for an overnight stay while traveling through KC.

Well, don't let "interior window" fool you into thinking you're going to be looking at the courtyard! "Interior Window" is hotel code for you don't have a window, there is a pane of glass with a curtain over it, looking into the hallway. It almost seems like not having a window at all might have been preferable. Each morning, my partner and I had to shower together, not because it was sensual, but because if we didn't one person would have no lukewarm water - yes lukewarm, because it was never hot - and would be left taking a polar bear plunge. Cole L, the manager, was pleasant to deal with, and the valets were very nice, but when there was no valet, Cole L was running the whole show himself, he was wearing sneakers for a reason. Overall, our stay was perfectly fine, but some more transparency on the window situation (pun intended) would have been appreciated. Location was good, walking distance to River Market, and the light rail, and a short cab or drive to Crossroads, or Westport.

Location was great. I had a room with no windows, and Housekeeping cleaned every other day.

Very clean, friendly staff, safe area in downtown KC, AMAZING breakfast, about a 10-12 minute walk to Sprint Center. I would stay here again.

Great location. Great breakfast selection. Comfortable bed.