Willow restaurant was very good!

The property is nice, clean, and right in the middle of downtown, only downside is that they only offer valet parking for 45$ a day, and there are no street parking near of other parking lots, we had to walk 5-6 minutes to a parking garage, which is 4$ 1hr or 28$ max , but no in and out privileges or the time starts all the way over!

Loved my stay at this hotel, it’s super easy to get to right off the freeway, you hand your car over to valet right when you arrive and don’t have to worry about parking. Our room was very clean, shower was really nice, bed was surprisingly comfortable. The tv in the room was a nice big flat screen too which was a nice bonus. We went to golden 1 center for concert and it was only about a 3 minute walk there and super easy and safe.

Room was really clean. Staff was friendly.

Beautiful hotel with very nicely furnished rooms. Extremely quiet. Willow restaurant on site was delicious for both breakfast and dinner. Walkable to Old Sacramento, nearby mall and shopping and even downtown Sacramento and the Capital. Only 15 minutes from airport. Didn’t need a car. Surrounding area was pretty safe but it is California so the homeless population is certainly present. Very much enjoyed our stay and would stay there again.

We absolutely loved The Exchange and were saddened by our short stay in Sacramento - we wish we booked more nights! Fantastic location for those wanting to watch the NBA at the Golden 1 Center. The staff were fantastic and the hotel is absolutely beautiful!

Convenient area. Heat didn’t work properly in room. Also, did not accommodate our late check out request

We loved this hotel. The room was great, the service was excellent, and we had a great dinner and breakfast at the restaurant, Willow. We will be back!

The front desk staff was so kind and accommodating. The property was way nicer than expected and there weren’t any loud guests that disrupted our stay. Will definitely be booking here again in the future!

The hotel is very convenient due to the close proximity of shops, restaurants, Old Town Sacramento, the Waterfront and the Golden 1 Center. The hotel is safe, comfortable, clean with excellent employees. I would definitely stay here again. The only negative was my room faced the very busy and noisy freeway. Request a room away from the freeway.

The whole feel of the hotel is simple, elegant, and a nice combo of modern and classic aesthetic. It was noisier than I was hoping it would be at 5 floors up, but it's very close to the freeway so I guess it makes sense. Also, we had a "river view" which is a little misleading. It's more like river facing but you cant really see the river. At least not from the 5th floor. You can see the bridge though so that's nice. The room was a beautiful, beds comfortable, and amentities were all there.

Comfy and clean

Great Hotel!

Hotel was awesome, room was nice. Paid additional for the breakfast but hotel said they didn’t see it on my booking. So I had to pay for breakfast.

Disappointed in my room. It was located on the first floor only 100 ft from the front desk.

Great location, close to downtown Sacramento. The hotel is in an older building, but it's been nicely updated, with very modern, clean facilities and good amenities.

nicely upgraded and great location

The staff were very nice and helpful. Our only complaint was the bed, they were HARD. We woke up very stiff.

Our stay was great! I highly recommend.

The hotel staff was very friendly & the location was perfect for NBA Kings game.

Great hotel, clean. Friendly staff.

I give it a 4 starts because I was there two days and they did not refill my coffee or refreshed my room when I left the card at the door. Later in the evening I called downstairs for a few Splendas and creamers for a at night, I waited for 25 minutes and no one came to deliver or check on me. I had to go downstairs to get them myself. Otherwise it would have been excellent.

The valet parking was good.

we stayed at this property for one night to attend a concert at Golden one Center. Excellent place to stay and if you’re going to a show. I had one issue that was very stressful and that was parking. I knew parking was included however it did not specify that the parking was not on site. My navigation took me right to the front of the hotel and with all the traffic at that time of day, the area in front of the hotel is very closely followed by a dead end. There were cars parked on both sides of the street and I was trying to navigate my big 4x4 Dodge ram. My husband was not with me it was myself and my daughter-in-law. I must not have been the only one who was confused because there were other cars behind me and we all had to turn around but it felt like I must have made a 10 point turn to turn my truck around. Lol. Went back around the whole block and tried to call the hotel but nobody answered. Pulled back in front of the hotel so my daughter-in-law could jump out and ask someone where we are supposed to park. They offer valet parking for $45 for the day. In that moment, it was worth it to me and I probably would have paid $100. Lol. Once we parked in front of the hotel and the valet got my information everything was smooth and easy. Period the accommodations were very nice. The staff was nice. I had no issues at all. Just wanted to mention the parking to save someone else any confusion. I definitely recommend this property.

Everyone was super nice. I love the convenient location. So close to so much.

Valet parking was amazing! They made everything so easy!

In an area that is good if you are attending an event at the arena. But best to skip the OLDSAC experience...they've turned it into the worse sort.of tourist trap. We arrived early and had to pay a $50 early check in fee for a room that was ready and waiting...and we were told had we booked directly vs through Expedia there would be no charge. That didn't feel good.

I stayed for one night, I was on the first floor and the windows were so high up at one point i thought there Wasn't any in the room lol. The chandelier in the room was amazing it took my breath away. The bed was comfortable and tge room was super clean. Staff was amazing i will definitely stay there again.

The property is located just around the Golden 1 Arena.. which was very convenient for our stay. The staff is friendly and helpful, clean room. We will stay here again.

very nice

This Art Deco gem is a real find in downtown Sacramento, close to the airport, and with a lovely, friendly staff, and great food at the on-site restaurant. The only downside was the elevated pricing for a fairly last-minute booking, and the excessive cost of valet parking.

Noisy. Bad valet service.