Excellent position, walking distance to French quarter but not the noise. Parking was steep at $40/day plus tax. Hotel does not have concierge. Room door has no insulation we can hear neighbor arguing and shoving doors :(

Clean room, clean building, great staff, wonderful location

Nice hotel, great location - walking distance to the French Quarter. The walls are thin though - we could hear conversations in the rooms next to us and sirens and truck noises from the street below, so it made it hard to sleep.

The hotel is very basic but clean, close to the French Quarter and the Garden district. Walking distance to the riverfront walk, Jackson square, Bourbon st, the Casino, the cruise terminal and the outlet. It was also nice being a little bit away from all the noise of the French Quarter parties.

Location was premium

Great service onsite. When calling late hours to property, it took several calls to get an answer. Overall, the stay was ok, for the price.

The location of the property was perfect for our needs. However, I had to return to the desk twice because the key card did not unlock the door to the room. Also, the room smelled like an ungodly combination of boiled cabbage and flatulence.

Good location, they do have on site parking which is a plus as long as you have a small car

Room was dirty and smelly. Fridge in restroom. The bed was stained. Bedbugs. The minute we got there we checked in using a card we only use for travel and it was hacked within 5 minutes with three unauthorized purchases. We suspect the lady at the counter. Nobody else around. We had to cancel our card. It was the worst experience. I should have paid a bit more for a better hotel. Homeless sleeping at entrance of hotel. Ver disappointed.

The property had a dingy and stained duvet insert on the bed. It was trash on the floor in the room and hair in the tub. They advised that they did not clean the rooms unless you were there a specific amount of time. You had to sit your trash and towels outside the door and then go downstairs to the front desk and ask for clean towels. I felt this was alot to ask for the amount of money paid for the weekend.

This hotel was great for my one-night stay before boarding a cruise. It was clean and provided all of the necessities. My only complaints are that the A/C system was a bit old so our room was a bit hot, and the entry to the parking garage was steep/tight and the parking spots were small. Nothing larger than a mid-size SUV would be able to fit in this garage. Otherwise, it is only a short walk to Bourbon and Jackson Square, and a short drive to the cruise terminals.

Over priced for poor quality rooms and service. The manager Janisha Cross is rude and unprofessional. We extend our stay an additional day, had the front desk person to re- activate our keys but when we arrived to the parking garage we were unable to get it. The manager told us to walk around to the front entrance. Instead of receiving an apology for the inconvenience, Janisha vented and stated that all the staff was new and it’s been a day! Also, her attire was inappropriate as her blouse was cut in a low V shape that exposed the left and right side of her breast. Also, one of my pillows had something green on it and after removing the case I noticed yellow stains all over the pillow. Stained pillows and mattresses should be discarded! Needless to say we will not be returning.

This is hands down the worst place I have ever stayed. I was robbed by hotel staff. I left my Patagonia winter jacket and Nike sneakers in the closet after check out and once I realized I left my items I circled back. I was rudely told by both staff and management that my items were not recovered. The front desk staff didn’t have access and told me that the manager would be the one to help me the following day (after my departure) but instead the manager tried to gaslight my experience and tell me that I left my items in an Uber and proceeded to hang up on me twice. The whole interaction was bizarre. In addition to this the hotel lobby reeks of musty scents. The room is no better. The walls are paper thin… you can hear everyone and EVERYTHING. The bathroom walls aren’t ventilated well so there’s mold on the walls. This is a HORRIBLE hotel with HORRIBLE service. Save yourself the trouble and stay somewhere you will not be robbed and ultimately spend 3x the cost of your stay to rebuy your stolen items. There is no accountability and even Expedia is completely useless in helping me “recover” my items.

Great location where the fun is walkable but tucked so you feel safe and quiet

Hotel room old & dirty. Sheets had stains. Comforter old & yellow with stains as well. Tub dirty. Towels had hair in them. Parking is terrible.

The bathroom and room smelled moldy and it was full of mildew

This is an old and dark hotel. My room was small and had no windows. There were no services in the hotel- no bar, restaurant, store and the gym is very small and poorly equipped.

We arrived early due to coming from the carnival cruise. I called months in advance and the week prior to our arrival to request an early check in, which they approved over the phone. Upon our arrival they were very rude, did not have a room available until 2:45 pm. We waited over 8hrs for a room to be available. They also were not very polite with us leaving our luggage. They did take down other’s information to contact them if a room became available but did not ask me at all or gave me that option. The location is about 2 blocks from bourbon street, there’s a restaurant and subway nearby. It’s a nice location but note that you will be able to hear anything and everything in your room from other guests when they are heading to there room and from the lobby.

Staff was super nice. We got there early and the guy checking us in let me park and stored our luggage. We went and had lunch and he called me an hour later to tell me my room was ready, still 1.5 hours before we were supposed to check in.

Location was good, 1 block off Canal St and a block to Bourbon street but quiet. Friendly staff and fairly clean. One huge dislike is there are 15 rooms on each floor that dont have outside windows. There are windows that look into the main part of the hotel only. If you open the curtain people can see right in and you get no natural light. This is not listed anywhere here and you have to hope you dont get a room like that. There are also another 10 rooms on each floor that have both outside and inside facing windows which is just weird. I will not book here again and risk not getting an outside view.

The hotel is beautiful. There was no breakfast offering here. The parking was mentioned and offered as per described however didnt fit my mid size suv which was not mentioned on the description of the hotel , this meant I had to unload 4.5 days of luggage for a business convention at hotel and park down the road , the check in person didn’t know rates or anything specific about the garages I was going to have to go to. So now check out day is in a few hours and I’m trying to figure out how to get all the luggage into the vehicle that is parked elsewhere while I’ll also be in a conference till mid day. This is very inconvenient. The description that led me to this hotel is inaccurate, the hotel staff is rude and not to mention the lack of toiletries, extreme hot water or cold only one or the other . No coffee , the list goes on and on. The hotel could have been the place for rest and relaxation at the end of a long business meeting week and instead was dreadful and stressful. Causing me the worst experience here in Louisiana New Orleans.

Great service and kind front desk workers. Only gripe was the bathroom smelt a bit like sewage. Otherwise, a very clean room.

Lots of maintenance was required, the interior color and set up was so scary, cold and deathly. I was so uncomfortable staying in a room like torture rooms in movies. Also the cleaning was not done from the previous guest.

First time staying here. The walls in my room were paper thin unfortunately we could hear every word to ladies were saying from 6:30-9:30am when we were trying to sleep. When I called the front desk they couldn’t help me because there was no other staff person there and she couldn’t leave the desk. I would not stay there again.

The bathroom was way too small. Also, there was no daily housekeeping.

Great hotel in a nice central location, smart lobby area, friendly and helpful staff. Room was large and clean with all the in room amenities we needed. There was no housekeeping for our 3 night stay but this was made clear to us at booking and again at check in and was not a problem for us. The front desk staff were always available and able to provide extra coffee/cups when required.

Location was perfect for walking and exploring the city . It’s close to canal (main strip ) and Boutbon . Room is perfect for what we needed . They were able to let us check in early and hold our luggage until they could .

Manager said that all King size room are facing inwards , pretty stuffy and dark furniture

Easy check in when you are early. They will hold your bags

I love the hotel! I was able to check-in earlier than planned, so that worked out well for me. The room were cleaned and comfortable. Unfortunately it seem like part of it is under construction, but a very beautiful hotel. I definitely enjoyed my stay!!!!

Overall, it was below average. Duvet insert discolored. Phone and charging ports not plugged in but plugs were nailed to wall in position that made it impossible to plug in so unable to use either during stay. One elevator out of order during week-long stay and the other elevator was dirty for 3 days.

Property was very close to french quarter, bourbon street, and plenty of dining options.