Very limited dining. It will be crowded for breakfast

The smoke detector in the room was missing. There were no hand towels. The manager said that they were short staffed and didn’t get the laundry done. There was supposed to be a continental breakfast. The pictures in the ad showed a waffle iron, bagels, fruit and more. But, all they served, was white bread, mini muffins, and two types of cold cereal.

Staff service is not good. No one to entertain in morning till 8 am in case of anything needed.no early check out option

Room 202 - Bathroom was dirty and had mold. There were also "bugs" in the room.

Not clean!

Rooms were disgusting. Im not sure the floors have ever been cleaned. Ac smelt moldy. The fridge had food in it that turned out to be housekeepings. Then when we were all in the room a lady opened the door and when to walk in. Stunned to see us there ahe slammed the door. Turns out was the houskeeper looking for her food. Not acceptable. Kids were scared to stay there. Do not waste your time or money here

For the price I was expecting a little more. Lock didn't work, curtains didn't shut completely, very dirty in the bathroom. Beds were comfortable and the front desk was friendly and nice enough to open up the breakfast room so we could use the microwave. I liked the mini donuts.

Kindly do not opt this property unless and until you are left with no other options. Property is quite old, there are small insects n bugs inside the room. No proper lighting. Last checking at 11.30. Dining area was smelling bad when we entered on a Friday morning.

The advertising is absolutely bogus. Everything that they show is not true. The room are Disgusting. I will definitely never go there again.

It was good

Hotel room was not clean carpet was too dirty bed sheets are dirty wash room has no soap no tissue no towel very bad exercise I will not recommend any one

Stay was good. It offered complimentary breakfast, but room was very congested.

Very accommodating

Poor maintenance.

We booked 2 rooms. One of the rooms had a foul smell. so they showed us anothe rooms, before we could finalize one that we could stay, but then gave us a key for different room that we never checked, saying this should be a good room. We went out and actually came back to sleep after 11 pm and found the room smelling. When tried reporting about the smell around 11:30 in the night, no one was available not reachable on the phone to handle and help. We were family of 6 with old parents and 2 kids and had to adjust the night in 1 room. Next day The front desk guy was arguing you can’t expect us to help you after 11:30, they can refund but and how it’s our fault that we turn the AC off, causing the smell and they showing off that they will do the favor by refunding for the unused room. Creating a big shout out and fight next day morning. Very unprofessional !!

It was convenient and close to the interstate.

Overall disappointing in terms of cleanliness! Toilet didn’t flush well and very humid in room with damp carpet and bed sheets.

Property needs maintenance.

Not recommend this Hotel

It was a place to sleep thats all.

Definitely the price is pretty good for what you get

Is not comfortable

The property needs to be updated. We asked to change rooms because the air conditioner was very noisy. The management complied very quickly. The bedding and towels were stained. Management was very nice but would of preferred a different property to stay at next time

Very poor breakfast No cleaing - we were there 5 days without cleaning!

So this place was good for just staying the night near niagara falls. It was very close to Niagara and had a good location, however, the place itself is not the nicest. This was expected but the sheets were even slightly moist and the deadbolt on the door didn’t fully work. Also, if you are going for the breakfast, it is limited to 7:30-9:30am but when I went at 9am, there were 5 mini muffins and 3 slices of white bread left. There were also more flies than people in the breakfast room. We stayed here because we were 4 college students needing a cheap place to stay so we didn’t expect anything nice but if money isn’t an issue, I wouldn’t go here.

Check in was easy. On check out day they were calling about 40 minutes before 11:00 am (check out time) damanding why I havent checked out yet. Go to check out and then they tried to cheatge me an extra $20 for a pet even though it was booked (through a third party website) as a pet reservation. Then the younger gebtleman at the counter tried to argue with me.

I m thankful the owner/manager of the hotel to call me for the laptop which I forgot. Honest people. Excellent service clean rooms with good smell. Delicious breakfast . 5 star for hotel and staff.

We stayed in this motel years ago and were happy with it. Unfortunately, this stay wasn't great. The good: the staff are pleasant, the air conditioning was great and the bed was comfortable. The issues: 1. The room we stayed in had no towels, no ice bucket, no chair, no dresser, no closet, a broken luggage rack and a single hook in the bathroom. When we checked in, there was an ironing board set up in the room - this was the only place to put your clothes or hang your coat. When we asked for towels, we were given two bath towels and a floor mat - no hand towels, no face cloths. 2. The TV didn't work. We were asked to wait for a technician. Later, when a tech wasn't available, we were offered the option of changing rooms, but by then we figured we'd just go out to a movie. 3. Breakfast was horrible. They used to have a waffle maker and offer fruit. This time - it was white bread or those grocery store mini muffins. The juice machine just sprayed water on 3 of the 4 options. One button dispensed watery orange juice if you figured out which of the buttons worked. Coffee, Tea and cereal were available, but they were out of milk. No fruit, no bagels or yoghurt, no peanut butter. 4. Floor/Carpet was dirty. Took my shoes off and walked from the bed to the bathroom and my socks were filthy. 5. hole in bathroom floor, floor soaked after a shower. 6. office is always locked, you feel like you're imposing when you ask for a roll of toilet paper.

Terrible stay. First room smelled like cigarette. We asked to be changed, second room when we go into the toilet, it had poop in it. Not flushed. There was a cockroach and the sheets were dirty. Pretty disgusting. Never stay there please. :(. It is the worst place I have ever stay. If you can avoid it. Please do. Definitely not worth any penny.

Entirely not good

Easy parking

Bad overall. Dirt hotel with no service, insects everywhere they said there’s breakfast but in reality there’s not. The AC of the room like you are in a big factory. Just want to say beware that hotel (garbage)