Fireplace was absolutely wonderful and welcoming! Breakfast was delicious and the morning staff lovely and sociable.the room was beautiful and very comfortable.

1. Disappointed the evening of the parade as we were there for Carnival and asked the front desk our best transportation option to the parade and they stated a taxi- so they arranged a taxi for us but it never showed up and they were nonchalant about the whole thing meanwhile it was meant to be a highlight of our entire trip coming from Texas! Very sad to have missed it! 2 weird experience with house keeping. The 4 days we were there, we only had housekeeping twice and we had to ask for it the first time meanwhile the housekeeper was so angry about cleaning a family’s room on the same floor and kept complaining about how dirty they were and she made us wait for the services for our room for over 1.5 hours yet we had vacated our room the entire morning from 7-11 am and simply wanted to go back and nap in our room. I suspect that they were short staffed but that coupled with a communication problem?

Location was very good, just a few blocks from the main center. Perhaps for older people not so convinient, because you have to go up the hill. The gym is small, but has everything you need to work out. Coffee machine in the room, and in the lobby. Wine glasses too. Excellent heating system.

View from the room was dull. Just another building.

The location was great. close to everything. the staff was great.

The room was not ready on time. but they offer free breakfast fire next morning.

Location amazing and hotel do clean and friendly

nothing would stay again

The staff very attentive to the guest needs and unlike many hotels today they were very well staffed.

Great location, wonderful employees

quaint and great location caring staff

The breakfast buffet; the friendly staff at the desk; the location.

The old plumbing, but there is very little to be done about the age of the infrastructure!

The location is fantastic. it was also convenient to be able to park our car in the lot behind the hotel.

room decor is on the dark side

Breakfast was fine. Location was good. Good near restaurants and old town and shops.

The billing system needs an overhaul.

Wonderful staff, great location, clean, beautiful place. A class act all around.

Location was good. Gluten free bread was excellent.

The coffee machine was no straight forward. The too costly for what was offered.

Staff was amazingly helpful, friendly and efficient. The breakfast was super and a good value.

Very hard to think of something. Really the staff and facilities hit the mark in every way

Very nice and calm hotel close to the port an als old City. Nice Restaurants jusz around the corner .

The breakfast was very good. A nice selection of items to choose from. The coffee was suberb.

The lightly could have been better in the room.