Sonesta Simply Suites Lansing
About this hotel
This Extended Stay America - Chicago - Lansing is located in Lansing and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Indiana
Hotel in Indiana
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPets allowed, Kitchen / Kitchenette, Air conditioner and more
RRRR
Reviews
2.8/5.0
Average(252 Reviews)
100% verified reviews
6.0
The size, comfortability, and peace
Phone didn't work, remote didn't work, and a roach walked across the TV screen like it owned the place.
1.0
Just the location. It was close and easier for me to get to after my event.
The uncleanliness to my room. The bugs that was in my bed which I knocked off of me and in the bathroom. Hairs on the toilet, crumbs on the floor by both side of the floor.
4.0
Air condition unit was broken and made very loud noises so bad I did not want to turn it on when I really needed to use it.
Bathroom was toilet was not clean I had to clean it myself.
4.0
the location
-the toilet didn’t work
-there were no cooking and kitchen supplies and that’s why I booked the room for the kitchen
-there was no remote to the small tv
5.0
Staff was friendly,
Front doors seem to be left unlocked overnight. The breakfast that was provided is a joke oatmeal coffee and small breakfast bars. The room was lacking,tv remote was not functioning properly.
7.0
I liked the room and it’s a lil fridge and kitchen in there the bathroom door was messed up it didn’t want to lock room 208 but other than that it’s coo , it’s decent
The door on the bathroom . It was messed up , it wouldn’t locked and that’s about it so far everything else’s was cooo to me
1.0
I would probably rate different if they wasn't overbooked and I didn't have to sleep outside
I reserved and paid for a room for 2 nights.When I got there they told me they were overbooked. I had just drove 4 hours and we had to sleep outside in the city of Chicago until I found a room the next day😡 I thought once your booking is confirmed you had a room from my past experiences.I even had the confirmation #
5.0
Only thing I liked was the other desk attendants they all have great customer service skills.
The older manager has a complete attitude problem the way she handles business was very unpleasant and the way she speaks to you is very uncustomer service like I even heard her speak to someone on the phone in a very unprofessional like way and told whoever was on the other end they were a lier. She's very rude unlike everyone else that works there if she doesn't like he job she shouldn't do it. I left that hotel because of her and her attitude. Then after I left that hotel it was raided by the police.There was roaches in my room. And breakfast wasn't breakfast it was a grab and go snack. I wouldn't choose this place of stay again.
2.0
There were roaches and an awful smell throughout the entire building.
7.0
the lady at the front desk was welcoming
the noise next door to me were extremely loud
7.0
the location was great
the remote was barely working but that didn’t bother my stay
1.0
Crummy
Cheap. No fruit
4.0
Comfortable
The toilet broken
1.0
Nothing! The carpet was dirty, it had stains all over it! There was roaches EVERYWHERE, the outlets were coming out of the wall, there were so many chips of paint coming off the walls, the toilet was dirty, the sink was disgusting. The bed was uncomfortable. Overall the room was disgusting!
I didn’t like anything.
2.0
Housekeeping was extremely friendly!! I believe they were short staffed but the staff they did have at the front desk usually where is helpful as they could be considering the lack of management or whatever the issue is I'm not sure
That I was charged twice and booking.com payment was pending until the 8th and we checked in on the 3rd as when I had to pay again because they said it wasn't working. It was extremely different than any extended stay I have ever stayed at in my life! You had to ask for everything and exchange it out like towels for instance I asked for a clean mattress cover and clean linen that I would do it myself I received some extra sheets and blankets which my children had to use for the pull out bed in the couch which was almost not even useful cuz it was in so poor condition. Some of the pillows did not have pillow protectors and the ones that did you could smell they had that they have not been cleaned well I wasn't trying to be a horrible guest I just wanted it to be clean and feel safe and sanitary my kids as well and I just hope that it was because they were short-staffed but still the location is only 10 years old and it is bad we got a non-smoking room there was burn holes in the carpet it was nasty things were Rusty dirty stained the mattress
3.0
Staff was pleasant, room was clean.
Well, this was the worst weekend stay for me. For one, the key to the room kept deactivating, 2, the tv was soooo dark we could barley see programs, the rooms are very DATED, y'all need to do some remodeling, and the worst part, one of the guest decided they could "smoke" in their room, so of course, the fire alarm went off, the hall was filled with the smell of...... needless to say, I did not sleep well. But I do give credit to staff they were very polite , and pleasant, and just as annoyed at the individuals as ALL of us that had to stand outside when we were already in the bed for the night.
FAQs
How much does this hotel cost compared to others in Indiana?
The average price for a rental in Indiana is R 2,560 per night. This rental is R 1,282 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sonesta Simply Suites Lansing. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sonesta Simply Suites Lansing pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sonesta Simply Suites Lansing?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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