The staff very nice

Breakfast very poor for the amount we paid...also the food is not replaced

I liked the location, it's close to the waterfront area. The place was also clean. Wifi was fast and the check in/check out process was done smoothly.

Rooms were okay but they didn't give us new bathroom products such as the soap or shampoo/conditioner. There wasn't many breakfast options on the menu. Although the hotel has no smoking policies, there were guests smoking on our floor.

It was nice to stay there, staffs are very friendly n well coming

Nothing everything was perfect building it's very neat

Location

Breakfast needs improvement

Exceptional meals and room service

Smart and Wendy was so friendly

Everything is ok

breakfast needs attentun..too boring if tou staying for more thant Five consecutive days.. At least lets have a different versions of eggs

As answred above

Easy to locate Friendly staff Clean room

Limited facilities Breakfast had no variety, very limited options available

Accommodative and professional services

Issue with door opening had to go down and requesting another door opening card

location, comfort, affordability, quality

staff were not open about the current poor hot water supply problem, which soured years of satisfaction with the hotel. Breakfast offer is also always disappointing.

The room was very comfortable as well as staff very friendly and helpfull.

No warm water in shower....and buffet breakfast very limited abd scaled down alot. Noise in halls at nite

Wendy was amazing to allow us an early check in which we desperately needed as we had to get ready and rush out for my graduation. The room had the most stunning 180 degree view of the city which was pretty amazing. Breakfast was great, with a wide variety of meals which we enjoyed. There is loadshedding backup . The shower looked nice and almost new like it'd just been installed- which made gave a nicely hygienic feel. I had dropped a container with my many sets of sentimental earrings when I checked out. I realized the following day and when I called everyone from reception to housekeeping was very helpful and assisted in getting my jewellery back to me in order. I cannot mention them all by names but I was very pleased with the overall service, thank you truly.

The rooms aren't as specious but the location is

it was very clean and beautiful.

There’s no room service The tv are not smart so I can’t access YouTube and Netflix. Room service takes long to attend

The staff at the restaurant were very friendly and helpful and the breakfast was very good. The room was compact but comfortable, the view was exceptional. We liked the safe basement parking.

We had no hot water in our room during the night we spent in the hotel. The staff that checked us in gave the minimal amount of information. There was no WiFi in the hotel?

nothing admirable just views of table mountain this place can’t get anymore worse.

Very noisy extremely uncomfortable slamming doors 24/7 showers with no pressure at all no drainage system totally blocked. Breakfast sorry to say but pets at home are better served than their breakfast. food and drinks both temperature are extremely over Juicy are almost frozen food is about to burn nobody cares. zero organisation. Never Again

staff was friendly and helpful location was great room was clean

less options available for breakfast

Excellent value for money, central location

Standing in queue for half an hour to check in