We have been in Japan > 30 days already. Therefore it is extremely important for our final 4days in Japan to have a good start checking into the Remm Kyobashi . We are very grateful to Ms Tsukada because this cheery and helpful front office girl made it a very smooth, quick and happy check in. Tq very much Ms Tsukada! However, if you are the average tourist, you may want to think twice whether this hotel is suitable. We are that average tourist. Maybe we can afford a little extra that is all. But we chose the wrong hotel. This hotel sells itself like a business hotel. After all it’s in an office district. The hotel presumes you can pay! You are on business! . Checking out on our last day was quite disappointing. Our flight was at 11pm. The pleasant lady Manager on duty did hear our appeal and grant a late check out at 3pm but with 4500 jpy charge. Nevertheless we think this fee is reasonable but eventually decided not to take up the offer. We were upset by what we subsequently discover. There is no such thing as FOC late checkout even at 1, 2pm! Each hour after 12 is 1500 jpy. 2pm is 3000. That’s how 3pm is 4500 jpy (45 sgd) arrived at. The hotel charges a night’s FULL stay rate from $250-300 SGD for late check out anytime after 3! No flexibility! This is even though we did our research and there are many rooms left unsold for that night. We offered to pay a reasonable portion of the room rate for 6pm check out but this was politely rejected. Full rate or no 6pm. Hotel policy! For us tourists, I think this rigidity in the hotel’s policy does not benefit the hotel nor its guests. Most importantly it left a somewhat disappointing impression on our last days of stay in Japan. Remm could have done better to differentiate between business travellers and tourists but it didn’t! Perhaps it don’t want to! Business is too good! So we conclude that this hotel is money first, customers last. Tourist guests also have to get used to the room size.

see above

Le personnel Accueil rapide Fauteuil massant dans la chambre

Outstanding breakfast. Really appreciated the amenities such as free tea and coffee, pajamas, shoe brush. Great value for the money.

The hotel is amazing: I am literally copying and pasting what I shared on my personal social media Tokyo to all my friends: Remm Kyobashi - Brand new - Location:11/10 direct connection from Haneda airport via subway Keikyu line, 8mins walk to Tokyo station (it’s like central station in Sydney but much bigger and more connections) if there is a Shinkansen transfer to other region on the itinerary one station away or 10 mins walk from Ginza which is one of the three CBDs in Tokyo, and the shopping paradise. Amenities 10/10 - the rain shower is like a waterfall, there is a massage chair in the room ⭐️⭐️⭐️⭐️⭐️such a thoughtful idea/ USB charging ports ; two choices of pillows on the standard setup - memory foam and normal; the soundproof and light blocks are fabulous for light sleepers like me. ❤️Luggage same day delivery: if you are changing hotels in during your stay in Tokyo (within the 23 Tokyo districts)you could organize the luggage to be delivered rather than dragging them along as there are a lot of stairs in Tokyo. - Great value for money - Room Size is Tokyo Standard - Very friendly staff who speaks fluent English and very helpful

とても綺麗できした

Location - next to Kyobashi metro and 6 mins walk to Tokyo central station. Hotel was well appointed and good quality. Room throughly planned to maximise space. Full shower, not over bath. Staff are very helpful.

Nothing comes to mind.

Clean and quiet rooms in a convenient location for us.

Can’t think of anything

Location was good for the train the next day.

Room was tiny! Could hardly walk around.

ชอบที่นี่มากค่ะ ที่พักอยู่ติดสถานีรถไฟ และอยู่ในย่าน Ginza ทำให้เดินทางไปไหนสะดวก ที่พักสะอาด มีเก้าอี้นวดให้นวดผ่อนคลาย พนักงานต้อนรับน่ารัก

-

Location very good, right next to a station and also an easy walk to Tokyo Station. Heaps of good restaurants around. Loved the massage chair

Bed was OK. Room a little cramped, but that's pretty standard for the city! The economy double would be much better suited as a single.

距離東京車站約6-7分鐘，離地鐵京橋站約1分鐘，所以位置非常方便，房間内有按摩椅，可以舒緩一日行走的疲累👍🏾。

房間內未能完全打開半開式行李箱，如能提供行李架，會更好。

Near Tokyo station

Bedroom small. Made everyone wait until exactly 2pm for check in despite them being ready and us all waiting in the lobby, only to be directed to automated machines whilst multiple staff stood behind reception desk. Expensive for level facilities, airport hotel better priced

整齊乾淨 按摩椅 浴室附椅子 茶包口味

無

Das Hotel ist sehr gut gelegen, in Gehdistanz zur Tokyo Station. Auch diverse U-Bahn Stationen befinden sich in der nähe sowie Möglichkeiten zum Shoppen.

Das Hotel macht den Eindruck, dass es eher auf Businessreisende ausgelegt ist und weniger auf Touristen. Die Zimmer sind auch eher auf eine Geschäftsreise als eine auf eine Urlaubsreise ausgelegt aber dennoch sehr komfortabel.

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Tolle Lage, nettes Zimmer, sehr freundliches Personal

Nichts

Ülke standartlarına göre hemen hemen her şey harikaydı. Konum toplu taşıma için kusursuzdu.

Odalar biraz daha geniş olabilirdi. Fotoğraftaki kadar geniş değildi. Ama 2 kişi için yeterliydi.

Close to the train station.

N/A

Great location

1 of the front desk staff is subtle rude to foreign tourist. Didn’t get his name, his an old man in his 50s to 60s, about 160-165cm tall, quite skinny. Grey hair.

Amazing location, clean facilities and kind staff.

The rooms were a little small

Great location. Clean facilities with pleasant design. Good value for that area.

The staff were cold and the person on the front desk bordered on being rude. You have to check in at the front desk but then go to a machine to pay city tax and to get your room number. I can’t see the point of such a system. It doubles the time it takes to check in.

Very convenient location right next to the Ginza Line. We used it a lot for our stay in Japan. Overall it was great.

NA

Great location. Near the metro station. Clean rooms

部屋の中にソファがあるのがとても良かったです！

ソファの横にレシートのゴミが落ちてました

The breakfast was decent and fresh and the staff in the restaurant are very professional. Only one hotel staff who initiated to help me and his name is Mifune. He is very professional and helpful.

I stayed in several hotels in the neighborhood (Mitsui Garden, Daiwa Roynet... etc) and this is the only hotel that requires customers to collect their own amazon parcels at the hotel concierge. There was a night that I had several parcels and the big guy at the counter just put my parcels on the counter (with no emotions on his face) and obviously me as a single female traveler who would not be able to carry them up to my room. I was embarrassed and this wasn't a nice experience to be treated like that.

衛浴乾濕分離很讚

無

Great location, walkable distance to different stations. Sizeable room, enough space to open 2 29-inch suitcases. Room is very clean.

Would be nice if bath tub room, mine was shower room

convenient and very well located

everything felt a bit impersonal. reception staff correct but a bit cold. the room was small and it wouldn’t be a problem if there were storage space, but there was nowhere to store clothes for more than 3 days. if you’re in a long trip you’ll have to have your big suitcase sitting around and full of clothes because there’s only 4 hangers in a corner that doesn’t fit the suitcase either.

Room fit and size above average, good noise insulation, superb location.

Pillows were high, not good for prone position, even if great for side sleeping

L'hôtel est situé à environ 10 mn de marche de la Tokyo Station. L'entrée de la station de métro Kyobashi est accessible immédiatement en sortant de l'hôtel. L'accueil est très sympathique et l'enregistrement rapide. La chambre était confortable, bien équipée (fauteuil massant) et très propre. Très bon, raffiné et copieux petit-déjeuner (asiatique et occidental). Bon à savoir : pour les fumeurs une pièce est prévue au niveau de la réception (smoking room).