This property is great! There's so much to do just on the grounds! Plenty to keep kids and adults busy! Highly recommended!

Spacious and clean

Just know ahead of time the water park is an additional charge and not included in your room.

Positives included location to Universal; activities on site including Pirates Cove water park, bowling, and the arcade; and comfortable beds. Negatives were no access to Wi-Fi; a broken toilet that would not flush which they kept sending someone, but they couldn’t fix it which was a problem. Cleanliness wasn’t great; needs updating.

My family and I had a great time at Westlake despite the cooler than expected weather. The unit was clean and spotless. The space was very spacious in each area of the unit. The view from the balcony was breath taking. We will definitely be coming back. The price exceeded my expectations for the New Year weekend.

Stay was great. The room was comfortable and had what we needed. Will stay there again and highly recommended

I gave a three star rating as the pool that was directly behind our building to use was being remodeled and under construction the entire length of our stay. We were woken up at the crack of dawn every morning to construction noise (Jack hammering, pressure washing, and air blower noise). The balcony was unable to be used due to the constant noise, and was covered in construction dust. Room was a bit dated, worn out, as furniture drawer handles/pulls were missing. The refrigerator door would continue to open and not shut properly. The floor was not vacuumed in the bedrooms as we found old ibuprofen pills and small toy parts by the beds. Upon arrival the very first time using the master bathroom, the toilet almost over flowed - Luckily we knew how to turn the water source to the toilet off and use the plunger to fix the problem. We also had to contact room service to get the little things like trash bags that we thought would be in the room at check in. The elevator floor was also being replaced/fixed upon arrival.

Was a bit skeptical with all the time share talk but was only asked once via a phone call and the rep quickly and kindly respected my response. We stayed 5 nights. Originally 4 and extended. Checkin was quick and easy. Villa was clean and very spacious. Plenty of towels on site. WiFi was useless, unless you have absolutely no way to get online I would just stick with data, probably the only let down of the place. Cell data was spotty also (AT&T). Not a dealbreaker since we were mostly there to sleep and rest only. Location is near a lot of attractions and had some good dining options within a 5-10 minute drive. The intersection by Whole Foods can get congested pretty bad, but manageable. Someone in our building complex (not our group) triggered the fire/smoke alarm at 4:30am one night, which was extremely annoying but obviously not the host or Westgate’s fault. Pretty sure someone decided to smoke in their room. Security was quick to respond. Nice knowing there’s security checking all cars that enter. Overall, we had a great time here. I would highly recommend a stay here. And I’ll definitely be back. Great value, definitely a steal via Vrbo! Host was also very nice and accommodating and quick to respond! Thank you!!!