Room was as described and clean. Beds were comfortable. Everyone we spoke to with the staff was friendly and helpful. Wanted to try the on site restaurant but there was a 90 minute wait on a Sunday evening with what appeared to be empty barstools. This was told to the party ahead of us and we decided to leave and order uber eats, but would not have minded sitting at the bar if given the opportunity. The only concerning thing was a guest checking in next to us who had been there for some time eventually spoke to the staff loudly saying 'so you're saying my money is stolen and I shouldn't book with VRBO?' He more or less indicated that something had happened with the site and the hotel was not honoring his VRBO reservation. I hope he got it straightened out but such an experience can make one leery to use the site again! Other than that they do push timeshare tours by having a timeshare guy call the day before to confirm the reservation and attempt to book a tour, and at the front desk after giving directions to the room they again encourage you to stop by the entrance desk to 'learn more about the resort' which we skipped as we assumed it was going to be another sales pitch. But again very nice property only a little dated and I would stay here again.

The property manager is great to work with and been coming to Westgate Lakes for years love the location and the rooms are very spacious and the resort has everything you need from the restaurant to the pools ,bars and water park.

My third trip to Orlando and by far the best trip yet. This resort is located close to everything in Orlando. The staff and everyone was so great, very helpful. Everything you could possibly need is located at this resort. Will always stay here when in Orlando!

The room was great, clean and very spacious with a large balcony overlooking the pool. However the staff do not keep up on being sure the pool is properly cleaned as it was an unusually windy day with leaves all over the pool to the point that resort guests were Cleaning the pool

Staff was bustling around the property early morning cleaning everything. Unit had basic the basic amenities and beds were fairly comfortable. If you are a light sleeper I would recommend a room away from the pool as the lights are on all night (even with blinds). Water park and internet are additional and a bit overpriced for what you get. But overall the room was nice.

Property was amazing. Staff was also great. Very friendly. Always quite and the views were great.

Windsor Lakes was one pleasant surprise after another. The units are clean and large. There are 7 pools and the little village for things to do. Right on Turkey Lake this resort is in the heart of orlando. Seaworld is around the corner. Universal and I Drive are like a 5 min drive.

The stay was great and the owner was wonderful. Our experience at Duffy's was TERRIBLE as well as our experience at the coral reef bar. My food had a hair in it and was ice cold. There wasn't many people in the restaurant and the service was terrible.