Customer service absent/ restrooms terribly dirty

i like chris maintaince guy. he is very nice and helpful

too expensive

I moved the rustic cabin, private secluded and a fantastic relaxing break for us

We liked the cabin we stayed in. In what exactly what are family needed. Enough space for everyone.

The location from the campground to Yosemite National park was far. Everything took almost an hour to get to. The location is the only negative thing I can say about this place.

It's our 3rd time visiting the place. We love visiting Yosemite, and the placement of the resort is ideal for people who want to do hikes through the day and come back in a relaxing cabin in a peaceful/quite environment. Previous two times we visited as 4 members, so we enjoyed the main bed and the attic space beds for the kids. The cabin is of good quality, as well as the appliances. The size of the cabin is also excellent, and we love the nature around it, hence why we visited frequently.

- Swimming pool is an unmaintained mud pool which in my honest opinion is a health hazard ( I am not exaggerating ). The pool is under a heavy load, without presence of any showers around for people to wash before they enter. If that wasn't enough, after hours (when the reception closes), the pool gets foreigner visitors from all over the place (non guests). They enter the pool even with clothes, or they just wet their feet drinking beers on the side. The water at best is cloudy, at worst you see boogers floating around. - Amenities next to the pool are restrooms which for the whole duration of a busy weekend were broken (the men side at least). The door is locked with 4-digit pin, which everyone learns by word of mouth, so after hours this is no different than just public restrooms. - The cabin was supposed to be for 6 people, 1 master bedroom with a double bed, 2 single beds in the attic space, and a couch that converts to a double bed. I dare the owner to spend a night on that couch, just 1 night. The mattress is non existent and you can feel all metal springs under you stretching to keep your body. None of us are even heavy to put this to its limits. We spend the nights sleeping together with our kids in the attic space instead of the couch. (Fair to say that all other mattresses were more than adequate!) - The cabin was supposed to be clean. Dirty lines, dirty carpet, mice eaten kitchen roll, disgusting fan, the couch was wrapped in an under-sheet cover, that was filthy (spots of dried blood). Rats/mice have taken over the cabin, with them getting on your food during night time. The lack of cleaning becomes more apparent when under the couch (and under sink) its full of mice drops, which is very likely where they live, because the noise of them in the night starts there. (photos attached). We left one night early after the last discovery.

I would suggest that the Management introduces a couple of ‘adults only’ time slots in the pool. The presence of children was constant and deafening

The facilities and location were excellent. We stayed in the Yurt and it was clean, cool, and overall very pleasant. We rented a propane stove and they brought it too our site for convenience while we were in Yosemite.

There was a cobweb in the yurt, but it that’s about it.

I liked the place, it was so serene and so refreshing. My family enjoyed the cottage. I liked the staff. The cottage was clean. No hassle check in

I felt that the sheets were lacking. No enough sheets and blankets for the group of 6. The sofa bed in our cottage was not comfy enough because I could feel the spring touch my ribs. But overall, I would still want to go back there when I visit Yosemite.