חדר כושר מושקע ובריכה מהממת

המלון עצמו אחלה רק באסה שיש מלא חתולים גם באיזור של הבריכה וגם בתוך המלון השירות של רוב הצוות על הפנים (חוץ משני עובדי קבלה) לא היה קפה קר בטענה שהבר של הבריכה נפתח ב10 בזמן שהארוחות בוקר נגמרת ב10:30 לא כל הצוות מבין אנגלית , למחרת ביקשתי שוקו אמרו שאין להם הארוחת בוקר בלי קשר סבירה מינוס אין מבחר לא אחזור למלון הזה!!!

Very professional manager (Mr najati) and the staff was very friendly and great. Breakfast was fantastic.

The room service food, especially the burger, could be better.

I stayed at this hotel previously in 2020 and really enjoyed my stay there. I decided to remain loyal and book another 5 nights this time. Except it felt the standards have dropped, management and staff service levels are really poor. Breakfast quality was not great! I supposed to say what I like here - the property is a good and interesting property but is let down by poor service and being located next to noisy beach club. Close to Yalikavak marina

Everything! Breakfast was terrible and dry. Constantly running out of food options. No oranage juices, dry meats, no baked goods. Really bad Noise and Sleep: Forget it - this hotel is right next to a noisy beach club. When it is a wedding party - you have no chance of sleeping because they love to turn up the music so loud it can be heard a few kilometers away. Its not a 5 star hotel, there is bad service and poor management. Management do not anticipate the needs or issues that might arise in order to resolve problems. Instead they wait for you to complain and offer no solutions or compensation. We complained a few times only to get blank stares and empty "sorrys" and excuses for all that is wrong. I have stayed at many 5 star hotels - this hotel is NOT 5 star at all. its a 3 or at best a 4 star hotel. Beware to book here if you value your sleep. Not worth the money if you can't have some peace and quiet!

amazing and the staff

nothing

Good location, comfortable rooms, no noise, good breakfast

Not as clean as should be

everything was awesome and great

nothing major, but room service cleaning need to be better.

new property

the breakfast

Cleanliness and style

Level of service .. could use the support of few additional staffs