Mercure Brisbane Garden City
Sobre este hotel
Ubicado en Brisbane, esta encantador hotel por 73 € por noche es una estupendo opción para su próxima vacaciones. Just 12 kilometres from Brisbane CBD, the newly refurbished Mercure Brisbane Garden City is in the heart of South Brisbane and on the doorstep of Westfield Garden City Shopping Centre.
Servicios
Aire acondicionado
Cocina o cocina integrada
Internet o Wi-Fi
Aparcamiento
Lavandería
Balcón o patio
TV
Accesible para silla de ruedas
Jardín
Mapa de Brisbane
Reseñas
3.8/5.0
Buena(1413 Reseñas)
Opiniones 100% verificadas9.0
The location was ideal. We could walk to Shopping Centre. Room was very nice.
Nothing.
5.0
Location
Aircons not working, smelly corridors
1.0
It was close to the Children's hospital
The air conditioning did not work at all, in the middle of summer. There were also no fans or airflow. I was up all night trying to get comfortable, I read reviews at 1am and noticed this is an ongoing problem, and they know they aircon doesn't work. Very disappointed. I had to travel 5 hours home after our appointment on next to no sleep. They also only provided 1 coffee cup, we took turns in using it.
Hallways also had weird musty smell.
7.0
Location, staff was excellent
Pillows where not up to standard, to be straight up they where c grade
2.0
The shower was good. The room was not too small.
The air conditioner was inadequate for the environment (Brisbane on a hot day).
The temp setting in the room indicated that it was set to 17 degrees C. This was clearly not correct (I think the little panel is put there to allow the guest to think they have some control over the air conditioner when they actually have absolutely no control), the actual temperature was at least 25 degrees C.
On top of this, the bed was made up with a sheet, duvet and sheet. For this type of bedding to be practical, the room would actually have to be at 17 degrees C. (or less).
We had to remake the bed with a single sheet and then endure a night of lost sleep in a stuffy, hot room.
This "Mecure" Hotel was, until recently, a more down-market Travelodge Hotel. It has changed in name only and $199.00 per night is not good value for money. If the night is hot (which is quite common in Brisbane) sleep in your car in the carpark after the sun has gone down.
5.0
Location
Needs refurbishing!!
Carpet in hallway and bedroom smells of dampness!!
Bathroom had mould on tiles !!
Lights in rooms are too dark for elders
6.0
Cleanliness
Aircon system in room was not functioning properly. No balcony or designated area for smokers.
7.0
its location and easy parking.
no swimming pool and limited meal opportunities.
1.0
Rooms were dated , aircon was really bad , we switched rooms and still the same problem , would not recommend staying here at all
7.0
The staff and location were brilliant. The room was great.
The air con didn't work and in this heat that was a crucial necessity. I told the staff on the very first day but the hotel electrician was never notified so it never got fixed in the 4 days I was there
10.0
Very close to shops and eateries.
Nil
7.0
The location is great for getting around Brisbane and trying food or shopping at Garden city. The room is a good size and the bathroom and bed are comfortable.
Unfortunately for my room, I found that the Air conditioner was not doing a great job of cooling the room or creating air flow. The fridge was also lacking and not working well. This was during the Xmas / summertime of year and maybe these items work better when the weather is not at its hottest.
5.0
The Location was great, convenient and easy to find. The staff were professional and only to happy to help when we raised an issue and the beds were amazing. Super comfortable bed, pillows and blanket. Easy to use WIFI, Room Service and Buffet Breakfast available.
The smell of the tap water in the kitchenette was terrible and the first room we were given smelt so strongly of smoke, like a stale ash tray. But the staff quickly and without hesitation changed our room.
10.0
location was great, staff exceptional, special mention to Tee for being the sweetest and most friendliest hotel staff member I’ve ever met. however everyone over the weekend were very friendly and helpful.
10.0
スタッフがとても感じがいい
8.0
Everything was how it was described on their website.
8.0
Clean and friendly staff
N/a
5.0
Expected better cleanliness from an organisation like Mercure.
8.0
Yes it very well
6.0
Easy to find and good parking.
Friendly and helpful staff
Public areas were pretty worn and shabby in places.
Bathroom wasn't great with a leaky shower and broken tiles.
4.0
Location was good
No phone in room, air con didnt work.
4.0
There was a man at checkout who was lovely and helpful. Location is great, short walk to Garden City. Quite liked the pillows and the bedding felt & looked clean.
We used to stay here because it was modern & clean. Now it’s looking very tired, dirty & dusty. It smells stuffy and in places like a hospital. The thing that was the worst was a foul smell coming from the drain in the shower. So bad. It did settle a bit after running the shower, but something is going on that needs attention. We didn’t tell reception because I assumed we’d get one of these survey & would share the info here. Hopefully someone able to action these problems is notified.
6.0
Good location for use of Nissan Arena
The carpets REALLY need a good clean, they were very dusty which lead to allergies for us 🙁
10.0
The location. Very close to Garden City mall, restaurants and bus depot.
Also staff were very friendly and efficient.
Nothing everything was great.
5.0
location is good and the staff is fine. I have been in this hotel when owned by Travel Lodge and first time after it is under Mercure.
The room finish is old with quite some wearing. not very clean, though not too bad. The bed is very soft and hurt the lower back. Bed is too narrow and not comfortable. The air conditioner can not generate any heat and the room is freezing.
8.0
Room was clean and well set out .Shower was really good .Bed was very comfy.
No extras, biscuits, soap bars, water in fridge etc.
No brochures handy numbers etc.
Wifi was hard to access and staff were not sure of the code.I got it working in the lobby but it was on and off in the room.
None of this would stop me staying there again just a few extras to make it great.
5.0
Beds were comfy. Shower was excellent.
No extra blankets, no drinking water, bathroom was a bit dirty. Was very expensive for what it was.
7.0
Front desk staff was very good, helpful as I needed to print something, polite, and smiling.
King room was big, quiet and bed comfortable. I used the microwave.
Look is a bit old but everything was functional for my needs.
Shower pressure was good.
Very old revert A/C unit. Room was cold and couldn't get the heating to work. I was only there for two nights so I put up with it.
4.0
Room carpet are dirty and bed a very small.
Carpet are so bad dirty
7.0
convenient to shopping centre and freeway
sticky floor
7.0
location, east to highway and the coast
heating did not work, clock could not be programmed, floor tiles sticky (both visits) different rooms same issue. not enough sugar or milk. restaurant closed at night
2.0
Nothing.
Counter staff gave me a wrong key card and after I checked in 5mins, to my horror, another family came to open my room door with the same key card.
The guy at the counter acted like nothing new to him.
Room was dirty.
Used towels was found in the cupboard.
Did not do Housekeeping on Saturday despite putting the "clean my room" card on the handle.
The phone was just for show, the housekeeper did not even plug it in 😂
Just wondering Why is it a four star hotel ?
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Brisbane?
El precio medio de un alquiler en Brisbane es 93 € por noche. Este alquiler es 20 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, Mercure Brisbane Garden City incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
hotel no cuenta con piscina en sus instalaciones. A lo mejor quieres reconsiderar si la piscina es importante para tu estancia.
¿Mercure Brisbane Garden City admite mascotas?
Lamentablemente, este hotel no admite mascotas. Intente buscar de nuevo y filtre por "Se admiten mascotas"
¿Con qué servicios cuenta Mercure Brisbane Garden City?
Hemos encontrado 9 servicios para este alquiler. Esto incluye aire acondicionado, cocina o cocina integrada, internet o wi-fi, aparcamiento y lavandería.
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