Amazing views, friendly staff.

Weather was little hot, no ac available in the room

It was very close to the center with very friendly staff

The breakfast could have been better

Convenient location. Just in front of the Grindewald train station. Nice view and kind staff. Free parking.

Nothing

The front desk staffs are very friendly and i am grateful for their hospitality. They are understanding and able to solve my problems. The room is super clean and i couldn't find any dust in the room. The Eiger view from my room is so beautiful. The hotel location is also so convenient because it is just next to Grindelwald station. I would recommend room facing to Eiger.

One of the restaurant lady staff is very rude and I noted she kept watching and warn in a rude manner especially on Asian tourist. Hope she will improve her service attitude or else she should not be in front line service team.

Everything is good, the hotel is next to the train station, and there is a viewpoint on the top floor.

I like the view , and cleaning

the attitude of the reception was very bad , and the breakfasted choice’s was very limited ,no porter to carry the luggage .

The location of this property is just perfect for anyone who’s considering Grindelwald to be their base for the Bernese Oberland region. The staff was courteous and friendly and help us with everything we asked for. Overall, it’s a highly recommended place.

The breakfast buffet is great with choices of breads, cheese, drinks, etc. The only downside was, the menu remained the same throughout our stay of 4 days.

A neat and tidy hotel, right next to the train station. The attic room we had was charming and had a great view (e.g. through the skylight in the bathroom).

We were deeply disappointed with the customer service experience. Staff had to be actively fetched to finally be served, questions seemed to bother reception and on check-out our deposited car key had apparently been lost (it turned out to have been left in the ignition of our publicly accessible car after staff had re-parked it). I could go on...