Very modern and clean

N/a

All as expected.

The shower hose was leaking quite badly.I think this hotel would really benefit from a shuttle bus as I had to spend £47 on taxis to Gatwick airport.

Large comfy bed. Good breakfast

No drinks or food available when we arrived at 10:45 straight from the airport.

Lovely hotel enjoyed everything about it staff rooms restaurants & bar definitely will be staying here again ++++++

The room was very cosy and the staff were pleasant. Good for a one-nighter and just 20 minutes walk from Three Bridges Station and 15 minutes by taxi to the airport. Food available at the restaurant.

The reception and restaurant area was too cold to sit without a jacket when we were there.

Fabulous reception area

Damp smell in bathroom Bathroom needed an upgrade

I was a bit surprised I had to pay for parking. We brought our dog and in the room was a dog bed bowl and treats. Think that was a good touch. I did have a meal in the room which for the price wasn’t brilliant. Had to pay service charge. Ok but had to pay for for tray service. So all in all around £30 for a not overly fantastic steak salad. Rest of stay no complaints.Staff very friendly. Just one thing the plug in the bath was stuck down. Managed to free it myself. That sort of thing should’ve been noted on cleaning before our arrival.

As above.

The Shaving Mirror in the bathroom is brilliant.

The shaving mirror was attached to the wall. This means I have to go an purchase my own.

El sitio, las vistas, el personal muy amable, etc...

Swimming pool and large rooms

Breakfast slightly expensive

Always someone on reception ready to help. Spacious rooms. Proper furniture.

Fabulous large bedroom with a view over the playing fields situated at the back of the hotel therefore less traffic noise, comfortable bed, aircon, tea/coffee making, fridge, large TV, sofa, shower & bath.

The location is not great as the hotel is nearby a busy roundabout, car access and departure can be tricky, one has to pay for car paying and we were lucky to find the only vacant space.

Location was close to Gatwick airport and Crowley Town Centre was within walking distance. Staff were friendly and professional, food and drinks in the bar were great. Staff were happy to accommodate my request for a late checkout (midday) at no extra charge

Rooms were clean and comfy but decor was tired and dated.

Breakfast was nice however waiting staff overly attentive to dishes when clearly still eating and drinking No alternative sauces available

Reception staff not friendly No welcoming smile or attention to detail Drab and miserable welcome.

Staff super nice. Rooms comfy.

We chose to stay here as we have done so before and liked the fact it had everything we needed especially a pool. Very clean and nice reception and bar staff.

Food in restaurant is overpriced and very hit and miss. There were four of us 2 adults and 2 children, no kids menu given until we asked to see dessert menu. I asked why we wasn’t given them when we sat down, the young girl said I didn’t seat you I don’t know. My grandson had a burger specifically asking no tomatoes or pickle, a little while later a young girl came out to say they have put tomatoes in and we can’t take them out 🤷‍♀️ My grandson asked for chocolate ice cream instead of strawberry and got strawberry. I asked for the bill and said I won’t be leaving a tip, the girl said I’ve taken the service charge off I’m so sorry. Not good really for a hotel of this standard.

Location - easy to get to Gatwick

The main foyer is lovely and one’s immediate reaction is that this hotel is rather nice. The rooms are well sound-proofed.

The rooms are very ‘tired’. Beds hard. Pillows likebullets. Bath/shower very narrow with only a curtain. There were lots of bits of hair in the bath 🤢 and the bathroom was smelly - possibly drains or the curtain?

The pool was great for the kids. The restaurant was nice. 2 for 1 cocktails was great!

Food was a little expensive.

The cleanliness and friendly staff

The toilet paper is ridiculously thin and I would expect far better quality at this hotel.

We stayed here as was initially booked for a return flight to Gatwick. The hotel itself was wonderful, interiors were great and the swimming pool was fantastic. The bedrooms interiors were good but worn, ie. The furniture had marks etc on it and the door/wallpaper to the room. The staff were amazing, very helpful and friendly and the breakfast was also lovely. Overall really enjoyed this hotel and would stay again.

As above.

Handy for the airport, lovely quiet room and comfy beds.

£10 for parking.

I loved the possibility to have a room with two big beds. A lovely space to meet with friends and wait for international flights to arrive.

The eggs looked very dried up at the breakfast buffet and there was no orange juice.

We had a lovely quiet double room at the end of a corridor. The beds are firm but we slept very well. Good selection of tv channels and the bathroom was very nice. The staff were very friendly and helpful such as when we requested new batteries for the tv remote someone came to drop them off straight away. My husband used the steam room and said the facilities were really good.

We didn’t have a car so it was a bit of a challenge to get there from Gatwick airport. We were quoted 27 pounds by the taxi people so decided to take the bus instead. A local bus took us to within a 10 minute walk for 2 pounds each. On the way back to Gatwick we were quoted 17 pounds and ended up paying 20 because of the morning rush hour. Still less than 27 though!

A comfortable, well furnished room.

Parking charge

Location is good

Nice hotel and lovely big room with 2 double beds. The room was clean and spacious.

The bathroom was a little small, but the big room made up for it. The Aircon seemed to be all or nothing, so we had a cold night because it was a stuffy room with windows that don't open