The location is excellent, but the car park is limited and expensive. There should be reference to a cheaper car park on the other side of the hotel. The breakfast was excellent, but otherwise the food menu is limited, portions are smaller than before and quite expensive. Last orders in the restaurant and for room service is at 9.30 pm and food service closes at 10 pm. For early departures, there are no breakfast options. The restaurant gets over-crowded and busy with groups travelling. Other customers at the hotel must sit and eat in the small bar section with a wide screen mostly on sports (soccer) channels.

I had booked a room with king-size bed, fridge, laptop safe and balcony. There are no rooms with balcony and also got a room on the noisy street side, not park side. There was a small safe, but no laptop safe and no fridge. The room cost also included bathrobe and slippers that were not in the room and were not provided by the hotel. The management blamed Booking com and agreed to refund only £20 per night. No refund for not having breakfast upon early departure. The manager of the reception, Peter was rather rude and inattentive. This has happened before, too, when my restaurant meals were charged to my room although I paid for the in the restaurant. That led to a long exchange with the hotel to sort out the overcharges..

Staff were brilliant. We arrived early and were checked in to the room. All were friendly and accommodating

Great location! Lovely restaurant and facilities. Staff exceptionally nice, professional and friendly x

Nothing!

Staff were lovely, the bed was exceptionally comfy. Great location handy for the train station.

The lady who cleaned my room was excellent. She was polite, friendly and couldn't do enough to make sure I was happy with the room.

You were all great.

Beds were comfy, shower was great! Staff were friendly and helpful. Parking available and the fee covered 24hr’s

Room service…. Only pizzas available in the evening and you had to go down to the foyer to collect them 🤣 they also took a good 30 mins or so to arrive. Unfortunately we also looked out over building work but could see the park from a certain angle

Desayuno, la ubicación y la habitación amplia y muy cómoda.

Lovely comfortable room, excellent location, parking even at an additional price was extremely reasonable and very handy. All the staff were very helpful and friendly.

N/A

Everything except the mattress!

The mattress was very hard

The location was excellent. The staff were helpful and friendly, especially Marta in the restaurant.

The breakfast was disappointing - fried eggs had been sitting on hot plate for ages and were hard, the bacon was very fatty.

My stay at the Hilton hotel was great with fancy stuff and nice people. The staff were really kind and helpful, and they made my stay super enjoyable. I think you should stay at the Hilton hotel if you want a cozy and friendly experience.

Nothing

Limpieza, confort y desayuno excelente

Room was ample ,quite, had a view of the park which was part of a historical church.

the room could have been a bit bigger for the price .

Ideal location for what we visited for! Clean rooms! Staff lovely!

Breakfast could be improved

Fair size car park with spaces. Loved the fact it had fridge in the room. Great you provide free nice smelling toiletries. Rooms smaller than similar chain hotels.

Rooms seemed dated, zero view out the window, bed was too small. Lacked plugs on both sides of bed for phone/ watch charging. Bathroom as very compact. Sadly breakfast was not as nice to taste or as nice of an experience as other chain hotels. Nit as central in the city as thought. Car park fee was extortionate!

Staff fabulous.

Room really small, hot and not usual standard I have experienced from Hilton. Terrible nights sleep.

The staff was very friendly and the breakfast options were very good!

One of the elevators was not working, the heating was not working (we were asked if we wanted to change rooms or a portable heater) and the TV remote was also not working (although they provided new batteries)

nice room and breakfast

Good location, handy for train station.

Dinner and breakfast were only ok.

Great location. Everything is within walking distance.

Staff very friendly and helpful, room was clean bed was very comfy, lovely breakfast and in a good location

Good quality chain hotel in the centre of Bristol. We have stayed here before, and it does everything it says on the tin. Good breakfast, with plenty of variety.

The car park is very easy to see, but exceedingly difficult to find!

Great welcome

The staff is very friendly, the Bristol station. The hotel is close to Saint Nicholas market, And a short taxi ride away from Glochester shopping area.

Are you the only thing I would give feedback on is that the breakfast didn’t have bread - it ran out by the time I got to it.

Accoglienza, personale gentile, posizione relativa alla stazione e al centro.

La camera era fredda, impossibile regolare la temperatura. Per risolvere è stata offerta una stufetta. Palestra molto piccola e poco fruibile per più persone. Colazione buona ma poca varietà di scelte.

estaba cerca de la estación

Hotel basico, sin nada por destacar

Staff members were great. Any help you ask for..they were able to help Food - Had dinner and breakfast once. Brilliant food. Location - 10-15 mins walk to all the places - railway station, City Centre, Cabot circus for shopping and near the bus station

Room - The room was adapted for guests with disability. so found it difficult for us to move around the room Bed - Bed was little hard / rigid

Breakfast was good value and reception staff very helpful

Really hard to find on the satnav

Great location, friendly helpful staff, nice breakfast & really comfortable bed.

Distance from city and staff were fantastic

Room was good and majority of staff were helpful and pleasant. Breakfast was sufficient and good value if included in the price at time of booking. The location is excellent especially if exploring further destination by train.

There was an issue with the prepaid breakfasts paid via booking.com however did not show on the booking The Hilton had. We were charged again and double for parking - all got sorted out eventually but it took several trips to the reception desk and one member was abrupt - event though the issue was with them.

Room right next to the lift and noise from the lift kept us awake all night . Requested a late check out of 12 agreed. Then hammering on the door constantly from 11 am would like twice about staying here again.