I liked the view, the pool, the available games, and the diving experience.

I didn't like the food 😕 It was bad and not up to expectations.

The hotel staff goes the extra mile to feel welcomed and will support throughout the full stay. Buffet in the main restaurant is quite varied, including some vegan and vegetarian dishes (labels sometimes are missing, but choice is great) Gym is small but enough to train, and equipment is fully functional House reef is well preserved, and closeness to the diving center is a plus

If you go to enjoy the evening variety and events. Ignore the comment. Otherwise, just a recommendation. In case you are a diver and go to bed early, ask for a room not looking towards the pool area. Windows are good but can't contain the music (which stops at 11pm... so reasonable time for anybody not waking at 6am for a morning dive)

it was very clean, relaxing and enjoyable

the food was not that good and no varieties, but overall everything else was very very nice

+ The hotel was clean and very friendly + We enjoyed our stay big time due to the amount of activities and the various foods at the buffet. + If there was a problem it was fixed by very professional employees. + The room and the location are flawless

- The shower was sometimes turning from normal to Ice Cold or Hot as hell without warning. - For us there were many Families and old couples, that’s nothing negative just a note for people considering a adults only Hotel.

The staff were extremely hospitable and friendly and will do anything to make your stay memorable even without you asking. Everything in the resort is meant for your comfort and pleasure. They really went above and beyond. I would love to go back.

Nothing.

the best hotel! many thanks for Mr. Harb, Mr. Mahmoud, Mr. Ahmed, Reda, Omar, Adham and Fathy the best guys from reception. They will always help you if your need anything. Very good food in main restaurant also in beach Bar! When u want good cocktails go to lobby bar!

it was clean and child friendly

great facilities, food and staff

people selling tours

Staff . Especially the reception (front office) they do all they can to make you satisfied . Also the aqua manager is very helpfull .

Food hygiene. Although most hotels suffer from hygiene in hurghada and Marsa Alam. However, i was expecting this hotel to be different. Unfortunately it wasnt . Chefs with bare hands (no gloves) making sandwiches and touching food and bread. the staff after buffet pickup dessert pieces with their bare hands. Flying insects in the buffet. Unfortunately my wife got stomack sick during the stay which ruined our holiday :(

Very nice hotel and staff. The environment is amazing, a lot of swimming pools, you can do activities during your stay. Food is great, a lot of diversity, surprises as well. You have a diving center inside the hotel complex which is also amazing. We had a flight early in the morning, the hotel gave us a bag with food for the trip without us even asking. In the room, nice view, food and wine waiting for us as a gift.

Always signing in the wifi

cleanness, excellent staff, exceptional food with excellent quality and variety

Location, Variety of Restaurants, specially Sabbar restaurant. Service perfect

None

the amenities , the pools and kids areas are beyond wonderful ..

the internet was horrible ..

Everything, hotel mangement fucus on all details Everything is perfect Stuff, location, food, beach, pools, diving center, cleaning, ............ Thanks JAZ 😊

Only one remark but it's not a big deal for me Which is "Animations team" Animation members is not enough and even there experience is not compatible with this huge hotels group, they missed alot of skills and poor activities at beach/pools, I think You need to invest and improve this point, thanks

Well, Jaz Lamaya was a magnificent stay. We stayed in a sea view room. The room was in a very quiet area with an awesome view. All the staff starting from the reception, animation team, life guards, waiters at the pool bars and those at the main restaurant; all were super nice and friendly. All the staff were really very professional and they treat each guest as a VIP one. The housekeeping employee was really clever. Everyday he surprised us with a piece of art using the towels. Also, the cheffs here are very clever and all the food we tried at the pool bars or the main restaurant; was really tasty and fresh. We enjoyed our stay so much and inshaallah we'll be back on christmas. Thank you everyone working in this outstanding hotel, u really made great effort to make us feel comfy.

Actually nothing

Staff was amazing, very clean and design is very nice Food variety is ok and quality is fine Aqua is amazing Snorkeling is so good

None

Staff very friendly Management professional

Distance to sandy beach with no availability of easy transportation

The atmosphere, the staff and obviously the food

Its Location

This is the best hotel or resort I’ve ever been to all my life. Can’t find words to describe how awesome and friendly the staff is,,it feels like a family,,they know you by name ,,they really do everything to make sure you are enjoying your stay ,,the reception (Fady),,aqua park was awesome ( Mohamed the manager),,the buffet (Saeid, Hassan ,,the chef) one day they made a dessert especially for my son as he asked for it ,,,the entertainment team was great and really had fun with all the shows ( Ahmed Cola was so caring and friendly to my son ) May be I didn’t mention everyone but I really loved that place ,,every employee and every aspect

Nothing to dislike ,,if I go again to Marsa alam,,that’s where am going ,,hope to meet the same staff again

Everything was perfect, we enjoyed our stay, food was premium, delicious and great quality and the restaurant staff was so helpful and friendly.

Nothing, it exceeds our expectations