was good as a whole

nothing comes to mind

Good location, staff friendly and helpful, good coffee in the Social House. Requested to move rooms after first night due to road noise and this occurred. Close to Westfield and trains.

Original room close to busy road that was noisy all night. Otherwise parking was expensive but available.

A few things - Bed on the Apartment side was so comfortable as it was one bed and was a nice firmness. (I find a lot of hotels go for ultra soft and they are so uncomfortable). This bed was great. Nice clean room. I wanted to also say that your staff at this hotel were fantastic. I let the front desk know the next morning of my internet issue and they had me moved to a different side of the hotel to fix the issue. This room I was moved to was lovely with a lovely note and amenities left from the front desk. Great touch. I hope I get everyone's name right here as I wanted to make sure I wrote them all down because of the wonderful impression left. I wanted to call out to the hotel GM regarding some feedback - Andrew your Front Office Manager, Prajwol Front Office AM, Sai - C&E Manager and Shivani and Toshiba - front reception - (I am so sorry if I have miss spelled the names here or I got wrong- One lady with long dark hair and other with short hair and glasses.) All of these people I interacted with on multiple occasions over my 4 day stay were so wonderful each time speaking with them. So helpful and accommodating in all aspects. Great management and reception team. I hope they are recognised for the amazing attitudes and hospitality given. :)

Bed on the hotel side - 2 single beds together I don't really like as you end up sleeping in the crack of the bed. Firmness was ok. Rooms looking a bit weathered and could do with a bit of an update. I had issues with the internet on the hotel side so I was moved to an apartment side where the internet was much better.

Good location near city center. Spa bath was fun. Check-in & check-out were easy.

Sound insulation was poor. Could hear traffic noises all night. The plumbing in the room above was super load and kept me up for an hour.

Rooms were clean and beds were comfortable and great location for where I was

Restaurant and room service was not open and not available and we were not pre warned at booking or even at check in. Showers are not good and still have shower curtains, it's not 1988 anymore

Good location

Pool and spa were out of action

Location was so central to everything and close to public transport and a great walk to commbank stadium and close to all the down town shops and food in parramatta very friendly staff aswell

Later check out would be great

Location, spa bath, comfortable bed, lots of sunshine

Things have been either ripped, broken or burnt and have not been replaced, as it’s a 4 or 5 star hotel I expected this to be up to par.. but didn’t bother me very much

the location was the only good thing about it.

The room was not pre- charged as requested. The room was not serviced daily and was very average at best. There was noisy works happening around the hotel that made the stay unpleasant. The pool/spa was closed for maintenance. Basically for the price it was not worth it at all. Would not recommend and given I work on the travel industry, would not recommend Mantra to my travellers.

The breakfast bar was amazing everything cooked fresh

That our door lock was flat hahaha solution was fixed Double bed was 2 singles pitched together hard to sleep with partner

Nothing

Not hot water service is bad bed is no good I will never go back there again

bed comfortable,good pillow

everything was ok,no complaints

handy to commbank stadium

Location Clean

Taking $300 deposit that takes 4-5 days to be refunded into my account. Coffee at the breakfast was terrible

The location was good.

The shower facility does not contain water. The entire bathroom gets wet. The shower curtains do not reach the floor and it doesn't have a bunded area to contain the water. Also the shower head doesn't work properly. They didn't clean my room either.

The room and location was excellent.

Room Service needs to be better, we stayed 5 nights but no cleaning or towel change was offered unless we asked for the towel change. Most hotels have their guest rooms tidied on a daily basis but not here.

View and pool

No place to plug phone charger usb in

They cleaned the room only twice.No coffee machine .Nothing even to cook two eggs.