reception open 24/7, very helpful staff, accommodation in a great location in the center, just a bit busy street under the windows. Rooftop pool perfect, nice view. Clean everywhere

Reception staff very courteous. Kitchen staff also. Excellent location

Nothing

Everything was really good. The room was very nice. It cost its money. Comfortably and cosy. I enjoyed my holiday. Got a lot ofimpressions

There were some places which were not cleaning during my holiday

prime location, had a little kitchenette to cook food, beds are comfortable

everything was great

location

no kettle broken oven needs modernising.

Convenient location, 15 minutes to a good sandy beach, close to all restaurants and shops, as well as a beautiful city center. The staff is friendly and always ready to help, thanks to them for their work!

We got a room without a balcony, with a view of the courtyard (3m by 3m), at the very bottom there are 3 boilers for heating water, a square of the sky on top, along the perimeter of the neighbors window :) If you want to sleep, then you might not be lucky, our room was next to the utility room (there is on each floor) which the cleaners came at 7:30 in the morning and talked loudly and rattled ... Also, a huge cockroach about 6 cm long came to visit us, they called a cleaning lady, she defeated him :) WiFi speed 2 mb./sec, which is only enough to send messages and photos, I used my own mobile Internet to surf the Internet. The room is cleaned every day, but cleaning only includes making the bed and sometimes changing towels, for a week we didn’t wash the floors and didn’t even vacuum. You get what you pay for ;)

English speaking reception, good place and price. clean pool in the nearby building

didn’t mention that they were repairing a pool on the 7th floor, it’s was loud during the day.

Cleaning team Office team

Breakfast was great a good assortment of food to enjoy

Lacking electric points in room

Central, worth the money

Funny smell and randomly I only had hot water from the shower when I wanted cold

Buffet estupendo ... habitación amplia , confortable y limpia ...piscina estupenda

Good location. The bed was comfortable.

Awful smell in room, it seemed to come from the bathroom. Bad water pressure, and no hot water the last night. Paper thin walls and very noisy. Kitchen very basic, no decent utensils. Awful woman on reception, rude and unfriendly. (seems its the same reception for 2 or 3 hotels all in the same building, what you see online is not what you get). Very unwelcoming for non Spanish guests. I will not be back.

Good location around the corner from the main square Rooftop (tiny) pool (in next hotel)

No kettle in the room to start Small room and balcony Minimal kitchen equipment no washing up liquid or brush Pool was tiny and used by two hotels Room look nothing like the pictures

Location

The kitchen facilities are not fully functional.

Location

The kitchen facilities not fully working, no view from the window.

Bad smell Cardkeys stopped working all the time Couldnt flush the toilet properly

Great location, fantastic breakfast, friendly staff

Location is excellent.

Room window was facing small inner yard with some machine that made constant noise, it was dark and lucking proper air flow.

great central location

The big balcony. The staff was extremely helpful and nice.

The noise, cold pool, unreliable Internet, dated appliances or not working... The walls are thin.

Very friendly receptionist. Good breakfast buffet. Big bathroom. Cleanelyness. Centrally located. Swimmingpool. Elevator.

The room was small. The kitchen equipment was very basic. During night constant noise from teenagers hanging out in front of a 24 hours shop. It was impossible to sleep until 2 a.m. Early in the morning noise from cars in big parking lot. Bring earpex if you want to sleep.

fine location, mid of Puerto

really dark room, bad shower and had to jump out the window to get to the ‘balcony’ which was the yard next to 3 boilers, the kitchen were poorly equipped..