Very clean and a superb breakfast

The room was a bit to warm,

very nice house and gardens

No swimming pool or air conditioning

The question what did you like is hard to answer as I loved all the components on my stay. I had dinner in the quiet and comfortable restaurant one night and I had room service dinner on my second. The room service was brilliant and the meals that I had were very tasty and filling. Breakfast was brilliant and really hearty too. My room was so comfortable and the way it was arranged meant you felt you had a mini suite as the room was so spacious. The heating was perfect and you could open the windows to get in some fresh air when ever you needed it. The bed was really comfortable and the table seats were comfy too. The reception staff in particular were lovely and really friendly which was such a refreshing change and I a have encountered a few grumps in my time travelling. To top it off the hotel grounds were beautiful, you can hear the road sometimes but are really transported into the country when walking around. I was hoping the hotel would be good but it has been my best stay in the UK for a good few years. Service at it's best!

It was very quiet!

location is good, staff are nice

Mattress are poor quality. the hotel is old and not modern, small size lift

park setting

bit dated

reception & cleaning staff good old fashioned hospitality, tea leaf’s, door key

room temperature too hit & could not alter

Breakfast was quite good but expensive. Staff were friendly and efficient. Room was ok but not very pleasant outlook for a country hotel.

Outlook of room. Confusion over whether breakfast was included or not. A little too expensive for a suburban 4 star hotel. Clean though and lovely staff generally.

all fantastic

everything perfect

location

love the location and have used the hotel many times but in the past. Staff very friendly

first 2 rooms had hairs in the baths and sinks. very dated now and needs modernisation

obviously the location is great

The general state of the hotel feels “tired” and could do with sprucing up. It was not possible to have a satisfactory shower, as the water pressure was very low. The Maitre-de in the restaurant wore a wrinkled suit and no tie? Is this a drop in standards, bearing in mind that I have been visiting West Lodge Park since the 1960’s

was very disappointed with the property

room was a let down the coffee Machine didn’t work ,the fringe didn’t work ,there was only one set of towels also one sachet of hot chocolate , which may seem petty but when your paying over £200 for one without breakfast I felt let down

Lovely place, stopped for my lil brothers wedding. Looks beautiful 65 different species of tree's. Grounds are stunning. Felt very posh, always felt underdressed lol. .

The rooms need a bit of paint here n there dusty in a few places n shower head limescale buildup