The hotel was smart, clean and well presented, however our overall stay was terrible.

We had two bad nights because the air can didn’t work. We even changed rooms in the middle of the night. External temperatures were around 14 but our rooms, both of them were over 22deg even with the fan setting on high and set at 18deg. There were no opening windows, except on the corridors that were left open. It was not good travelling a long way for a funeral and then not sleeping. We later noted that someone else had commented on the room temperatures. They must know about this as we were offered a fan, but what is the use of moving hot air around in a sealed room and creating more noise.

Property was very neat and clean, stuff was extremely helpful. Very quiet 🤗

family room was little tiny and room gets too hot despite changing the temperature

Nice clean room. Modern and good size.

Staff were not as friendly or helpful as when I stayed before. Breakfast used to be included in the stay and now you have to pay £11 each for it on top of the cost of the room.

Didn't actually stay at this hotel as they moved us to coldra court hotel even after booking months in advance they took another booking and moved us. But we were pleasantly surprised that we ended up in a better hotel so book coldra court hotel instead..

lovely and clean , amazing , helpful staff .

n/a

The hotel is closed for refurbishment

The hotel is closed for refurbishment

friendly staff

breakfast poor not as good as previous stays

Comfortable room. Breakfast was OK. Great price for a night stay. Only stayed from late night until early morning. But all as you would expect from a hotel. Friendly staff, well organized.

The room was very dusty, could do with some proper vacuuming and cleaning. I could not get an invoice for the stay, was supposed to go via the agency. Never heard that before, strange.