It’s a hotel that requires renovation. Plus booking prices are more expensive than actually showing up to the hotel and reserving your self. The announced lobby prices starts from 10 dollars a room !!

The air condition was hot The beds where not comfortable The door security lock was broken

The pool

- unfriendly staff - bathrooms weren’t clean and smell bad - food is disgusting - air conditioner wasn’t working

The staff is so friendly and cooperative. Just to mention Mr Mahmoud and Emad from the restaurant staff.

The property needs some renovations.

staff really very helpful

Location+ gym + close to the shops

convenient location and we were allocated our usual room as a many times returning guest. This was very kind of them. Housekeeping was very attentive. Wi fi in all areas now a bonus

Food choices quite limited but fine.

Everything is perfect

Thanks

The best of this hotel is only the personal in special “Ahmed Yasser” is amazing and very good man. always want to help also the guy who clean our room was super nice.

Price is ok location too is good

Very bad staff honestly not friendly and very nosy except barmen . They surrounded you make you not comfortable and they are not respect there guest privacy .

Very good breakfast, staff and hotel not far from Old Sharm and near to Sharm Reef Beach

Great staff, good pools. 20 minutes walk to beach but they provide shuttle bus, WiFi in rooms

Breakfast not too great

The air conditioner did not work. The workers came to fix it because the air conditioner was set to heat at 20 degrees, even at night, and the mode switch was broken, but it ended with the filter being cleaned, and it started working as a fan. WiFi works very slowly, no more than 6 Mbit/s, and they also limit the connection of only two devices at the same time and traffic in the amount of 5 GB per day. If you are vacationing/working, take this into account. The food in the hotel is just terrible. Have you ever tried clay as a child? Then you will have pleasant memories from your childhood. The hotel staff tries to be friendly, but they are not good at small talk. All staff and service are trained to serve in russian. They almost don’t speak English, and when they do not know a word, and immediately replace it with a russian word.

The bar staff on the roof and Shiko(animation team) were amazing. We had a speaker, and once they realized that people around really liked the music, they let us be the life of the party. Getting to spend our 2 nights with our music was amazing. Also, Shiko took us to a very nice club, the first night (Marquee) & it was perfect!! So thank you Shiko and for the roof bar team for being friendly with us. Also, housekeeping (Abdelhamid) was verry nice.

On the second night of our stay, we decided we were tired and wanted to chill on the roof part of the hotel. So we took our stuff (speaker, our own blankets & our vodka bottle) to the roof. It was almost 7 degrees, but we were fine with it. Then comes this security official to tell us we can’t stay on the roof as they had to close it. Now I’m a 1000% sure that the sign they had by the roof bar only says (bar closes at 11pm), as the first night we came up and stayed on the roof from 2:00am to 4:30am. Anyways, we told him 10 mins and we’d follow him downstairs… This guys stayed circling for 4 mins or so then came back to tell us AGAIN. Now I swear that the conversation I’m saying next actually happened. Me: We told you 10mins and we’d follow, now you circle us for 4mins and come back, do you wanna piss us off? Him: Well sir, there is hotel properties here and if I close the roof and leave you here what guarantees me that you won’t steal anything! Me(Pissed): Are you calling us thieves?+ if you really are afraid of that we’re planning on staying another night so check the cameras in the morning and bill us whatever we “steal” Him: Well you guys are drinking, what guarantees me that you wouldn’t jump in the pool if you get drunk. Now at this point I lost it… ME: you are the worst representative I’ve ever dealt with, and yeah we’ll be leaving now but I swear to god I’ll make you pay for your disrespect and total lies( as I found out that the roof doesn’t close just the bar and the pools) We left the next morning, and this really was the most disrespect and insult I’ve ever gotten in Sharm. This guys needs to go work at McDonalds, scrubbing bathrooms.

food was good for all inclusive. if going on a day out can ask for lunch very basic but not bad

Wifi only gives you 2 gb a day which is rubbish tips are expected constantly - spa is over prices i got my nails done i paid £45 english and it all chipped i would of got gels cheaper back in UK - they allow you to over stay check out on purpose to then hit you with a bill which you owe because they fail to inform you on arrival - this left a bitter taste in my mouth about my whole trip to be honest which is a shame

Absolutely my favorite property that I have stayed at so far during all my travels. The location, facilities and rooms are outstanding, along with the fantastic helpful Reception manager Mahmoud Kamel who made our stay wonderful, and of course the night receptionist mister Ahmed Yasseeeeerrrr!!

The gym and lobby bar were great.

Waiting at check in while the staff searched for my reservation. The food was plentiful but bland, same choices every morning and evening.

comfortable also Mr. ABDALLAH security manager very respectful ,,, Mr. Aziz front office and Mr. Mahmoud very helpful all stuff nice and friendly

nothing I am happy

Location

Not privacy, not respect my visitors,bad service,bad drinks,no heat water in room,feel not comfortable at all