the decoration and the place

the coffee in the breakfast was awful for people coming from south of Europe, I suppose. for the price in the hotel I would expect a better coffee machine.

very romantic place

the spa is very expensive

Very tidy and the ambiance was out of this world

absolutely no complaints, it was perfect

Amazing place, beautiful and quiet, helps to relax. Clean, staff are very friendly. Definitely would go back.

Spa itself wasn't what we expected, could be few more different saunas, aspecially for a winter time. Not much for children either.

Absolutely gorgeus stay. The personal was super nice in the reception and spa also. The room was cozy and breakfast very impressive.

The atmosphere and the design of the resort is unique. The front desk staff is friendly. The chalet or the scenery suite we stayed at was cosy with huge roof windows and a comfy bed. Fireplace was an added plus to create a lovely atmosphere. I can highly recommend the restaurant, the dinner was delicious.

Nothing

Apartment

Breakfast, spa

The breakfast was very poor and the Coffee was awful.

I was expecting something much more glamurous because of the expensive price for the room. Also the spa wasnt anything special. For example Flamingo Spa wellness is much more cheaper and much more to do.

Very unique and different place. we loved the location, the overall setup and the scenery around.

Would have liked a bit more privacy between the rooms. walking right past your neighbours sitting outside not ideal.

-The spa is great! The staff there was super attentive and kind; -Beautiful surroundings; -The cottage was spacious!

-Pool in the spa is not that large; -I felt like there wasn’t enough instructions in the cottage (some switches had no function, where can you control the floor heating, etc.); -The cottage looked like it needed a deep cleaning and some maintenance (water kept leaking from faucet pipe and under bathtub, stains on the couch and rug, sauna heater wouldn’t heat properly).

Breakfast, activities, spa

not a single chair in the double room. adult could not sit on the benches on the side of the room because of low ceiling. the room had a terrace, but not a single chair their either.

The property where we stayed was nice with comfy beds and nice views.

The staff were very ignorant and not helpful at all in the entry when coming and going. At the breakfast there were people cleaning all the time and not letting us to enjoy our breakfast. children were not so welcomed either in the restaurant.

it’s very unusual and nice made with all sodden staff.

the fridge was impossible to open in easy way, as it is inserted in wooden shelf and has no handle to open.

We stayed at the igloo village: great, small but very cosy. Room service. Friendly staff. Surroundings, activities.