Simple and clean

There was no parking space to unload luggage. No stopping area at all.

The tram is very close by

It looks rundown, not very clean inside/dirty laundry left in corridors, rooms not cleaned properly, no welcome pack, cooking equipment struggled to reach. No variety with breakfast, people reaching across your food to use the toaster which I could not reach. the evening staff didn't speak very good english so difficulty communicating. A tour was booked through reception but didn't arrive to collect us...... We found our own way there but would have preferred the tour.

The room and bathroom were very clean and comfortable. The location is very good ,near the tram stiop.

Could be more kitchen utensils, such as a sharp knife, jug and some extra plates and cutlery etc

NA

Noisy fan, shower door out of order

The bed was really comfy and the room is well-equipped :)

nothing

bed bugs and dirty run down room

Good location

No slippers No trash collection Small bathroom

We stayed for 5 nights and they didn't clean our room at all. Also, the bathroom floor was damaged.

location

no clean towels to be exchanged, shower drain not working

Friendly staff

The place is rundown, could really use some fixing