The breakfast.

Upon arrival I asked the front desk for advice on parking and did not get a clear answer or advice, they made me feel like I was an inconvenience to them despite me paying to stay at the hotel! During the check-in process, I was not offered any welcome drink like I had when previously staying. I was tired and had been working all day so thought it was nice that they had a sweet jar at reception to help yourself so I did just that as the check-in was taking a while due to taking a 300 euro deposit on the room (expensive) I had the sweets and asked the staff member about parking as this was unclear and he then put his fingers to the temple of his head dramatically like I was giving him a headache and then sighed - very rude. Once checked in I went up to my room to relax, I then spoke with my colleague who I had also purchased another room for later in the evening and he said when I left the member of staff offered him a drink whilst checking in and then apologized to him for acting like that as he "does not like people eating sweets" this is unbelievable as you have sweets by on the front of the check-in desk!!!!? This first encounter ruined my stay. Thanks Mark

Staff super nice!

Beds were a bit too soft.

The staff was extremely friendly and ready to help! The breakfast was excellent.

Room comfy, shower brilliant, staff friendly

Very dark corridors, which needed a good clean, bedside tables on both sides of bed. Rooms not hugely big. Not sure I liked the bathroom sink inside the bedroom itself.

Good location for visiting the museums. Welcoming staff. Comfortable bed. Good breakfast. Quiet room.

Small bathroom. Nowhere to hang towels. Difficult to close the curtains. Bathtowels too small. Tricky lighting to operate.

Great location. The room was very comfortable and quite large for Amsterdam standards. Lovely breakfast with buffet and a la carte options.

The hotel is a bit run down compared to our last visit in 2016: some of the spotlights in the room where missing, remote control for lights wasn't working anymore. There was no proper bathroom in the room but two cubicles for shower and WC. And this is fine, but lights for both shower and WC were very very tricky to turn on or maybe just not working properly, and it's a big problem as there's no other source of light in the cubicles and keeping the shower door open would just flood the entire room. Buffet was great on the first day, quite disappointing on the second one: a lot of items missing and never replaced, salmon gone, donuts gone, even empty plates were gone for nearly 10 minutes. Very much below the standard of the hotel.

Friendly Staff

room was tiny, outdated and definitely not worth the money we paid.

Location, comfort, food

location restaurant was amazing

cleaning of my room was not thorough

Location was good for us, room was nice and comfy.

The main drawback was lack of cupboard. We stayed for a week and lived out of a suitcase which was very uncomfortable!!!!!! No drawers, no space to put clothes besides few hagers. We stayed at room 322 which has connecting room. You could hear everything from room 324 which was weird and uncomfortable as well.

What an awesome experience! Nice location, staff is extremely gentle, delicious breakfast and restaurant. I highly recommend this hotel.

The room could be a little bit bigger.

Did not eat the breakfast at hotel as there were many charming places nearby. The neighbourhood has lots of bars and cafes with the museums in easy walking distance and a subway nearby.

The bathroom is not at all private, which was fine for me but could be embarrassing for people not comfortable with that. Small red light district around the corner. Again, this is not an issue and it is easy to avoid.

Location

Room was a bit small

Room was really nice and very comfy

Abit disappointed that we didn’t get shown where the gym was / they didn’t really explain that Izakaya was part of the hotel. We also ordered something to be put in our rooms for our birthday and it wasn’t there.

good location, clean and comfortable

i missed toiletries