The location is great. The hotel is very comfortable, and staff is very friendly & helpful.

I have used my Amex card to pay when I checked-in, I have still not received my refund for the deposit that has been taken from my credit card.

Love the location and happy hour!

It’s location and 24hr coffee machine

There aren’t any charging points near the bed.

clean, comfort, quiet

refrigerator door blocked by doorstops, not cool enough room service final order is only 11pm, hope you can run some 24 hours bar closed too early, need at least by 1am

variety and testy breakfast

The staff seemed to be nice, the breakfast was also great, we did not expect that at all.

This hotel is really outdated, we could not wait for us to move out. It is humid, the rooms smell like mould. We requested the room change and it was accepted, but this did not help. The furniture is old, only 2 working sockets in the room. The bathroom facilities were in a tragic shape. At one point the shower head broke into 2 pieces while taking a shower, it was also dirty. Got replaced the same day, but it does not save the fact how worn this hotel is. Never again, avoid at any means.

It’s a terrible stay experience.

Facilities: Unfortunately, the hotel's facilities were outdated, with walls showing signs of discoloration and a shower area lacking a separate door. Despite their promise of upgrading to a landmark room, I was allocated one that did not meet my expectations. Furthermore, the room had an unpleasant odor, which was disappointing. Service: Regrettably, I encountered significant issues with the service throughout my stay, from check-in to the subsequent inquiries made during check-out. Despite checking out yesterday, I have not received a refund of my deposit. When I sought assistance from the front desk, their response lacked the desired level of professionalism, and their dismissive reply was, 'It may take 1-3 business days.' Moreover, I was disheartened to discover that the promised departure gift was not provided as stated. Considering the overall experience, I cannot confidently recommend this hotel for future stays. I would appreciate a prompt resolution to the pending refund matter （as of the time of my review) , as it has negatively impacted my perception of the hotel's service standards. Thank you for your attention to this matter.

the technology and the service

the lobby smell so bad