Andamantra Resort and Villa Phuket - SHA Extra Plus
Sobre este hotel
Ubicado en Patong, esta con encanto hotel por 35 € por noche es una fantástico elección para su próxima viaje. El Andamantra Resort and Villa Phuket cuenta con spa, centro de fitness y 3 piscinas al aire libre. Ofrece WiFi gratuita en las zonas comunes. En las inmediaciones hay aparcamiento público gratuito.
Servicios
Piscina
Aire acondicionado
Internet o Wi-Fi
Se permite fumar
Aparcamiento
Lavandería
Balcón o patio
Jacuzzi o spa
TV
Primera línea de playa
Gimnasio
Jardín
Adecuado para familias
Mapa de Patong
Reseñas
3.1/5.0
Media(2362 Reseñas)
Opiniones 100% verificadas
1.0
The location away from busy roads
The rooms were dirty, not cleaned for more than 2days. 1 shower cap for everyone. We had to buy our own coffee, sugar and tissue paper as they were not cleaning or attending our room despite calling the receptionist.
Receptionist kept on hanging up the phone saying someone is coming madam but no one came to assist us in the room and you can’t easily walk to the receptionist you have to wait for the car.
3.0
Pool was good. Breakfast is not bad, but it’s almost same for everyday.
We booked 90 sq premium room with separate bedroom for parents and living room with beds for children, but hotel gave us a different small room without separate bedroom, it was just 1 room with 3 beds in it! We arrived to hotel very late time and our children wanted to sleep, next morning we decided to talk and get the room that we booked and paid for(it wasn’t cheap at all). But hotel didn’t want give us suite room as we booked. They show a very low level of English; the staff gave us a letter that we want to check out, but we wanted to change the room to the booked one. Finally, they gave us our booked room, but it took a whole day for us. And the hotel bathroom and conditioner needs to be repaired, it’s very old and gave us a lot of inconvenience. And also the service is bad and late, anything you ask takes a lot of time.
1.0
Niente
Tutto: mancanza di igiene, di pulizia
Nessuna attenzione verso il cliente
1.0
كل شيء سيء
لم يعجبني شيء
1.0
لا شيء
كل شيء واخر مرة ازورهم
5.0
the location
the service is really bad, shuttle service makes you wait minutes just to take you to the room which cant be walked to due to the steep climb, bed had springs popping out which was not changed even after complaining multiple times
1.0
ما انصح احد فيه بعيد والاستقبال انجس ناس
ما انصح احد فيه بعيد والاستقبال انجس ناس
6.0
The food was good and I thoroughly enjoyed all the meals that I had there. The staff were friendly but I feel they were tired due to it being the end of a busy high season and I observed that maybe the guests were not all that friendly or thankful to the hard working staff. My view was amazing of the beautiful Andaman sea and the sunsets. The pools were excellent and very clean and well cared for. The gardens were also very pretty so beautiful at night. The hotel also tries to engage guests with happy hours, pool parties and I think more of this would be fantastic.
The cleanliness of the room was ok however I feel the cleanliness of the corridors and stairs outside of the rooms could be improved. (This really needs to be looked at) The hotel would have been amazing it its early years however I feel it is a bit tired now however you do get what you pay for and for the price I think this resort definitely gives you what you want..
1.0
Ничего не понравилось
Ужасный отель который обманывает своих клиентов
5.0
Nous avons hérité d'une chambre dans un des bloc supérieurs de ce complexe. Impossible de faire des allers retour avec le lobby et la ville tant les distances et escaliers sont nombreux. Heureusement Kanoun, le responsable client, d'une grande amabilité et disponibilité nous a trouvé une chambre plus proche. Mais même avec cette nouvelle chambre pour accéder au restaurant du breakfast il fallait une dizaine de minutes a travers des escaliers.
L'architecture de cet hôtel est tout simplement désastreux. On se demande si c'est un architecte qui a construit ce complexe a flan de colline où lon est obligé de monter de de descendre des escaliers raides et épuisants. Je déconseille totalement à tout client non sportif de choisir cet hôtel.
1.0
The location only because it’s near the beach
Everything, and we start from the reception they have no way of speaking, and they are not helpful at all, they are rude they shout at the customer and their behavior with the customers is very bad. Secondly there is no car for delivery to room only they have two cars throughout the day and only one car at night and thirdly, the room is very very very dirty. The floor is old and full of dust and is not clean, and the bathroom towels are old and torn, and also the pedal and bed sheet are dirty. I told them to clean and wash the floor with water and to change the sheets and clean the bed and the corners of the bed because it was very dirty all of it was hair and dust and Things have accumulated over the years, and they changed the sheets about 6 times and they were all not clean, and they were there from the time of check in until about two hours. They only cleaned the place, and the house keeping service was very bad. I had to call them several times a day to clean, and one time I was not there. They did not clean and clean them very well Bad hotel 5 star but it’s seams like -1 star hotel never came back to this hotel
5.0
The view and the pool
Under construction and was not advised upon booking or even checking in.
Daily Cleaning service- completely missed out room for two of the days.
It is located on a large hill and you had to wait for their onsite transport for pick up and drop off.
Room overall was not that clean.
Toilets kept backing up.
4.0
Nothing
Everything. The villa was not ready to be stayed in or checked prior to our arrival. Our first night stay was a disaster
8.0
I liked the breakfast and the view was amazing. The room was huge and nice. Location was decent too in my opinion. Not walkable to the main area but easy to get a grab. I like the convenient 7-11 right next to the home.
A lot of reviews mentioned about the hilly part but you can really just wait for the caddies to fetch you, or walk through the buildings, was quite easy to navigate that! There's some renovations going on so Im assuming there are gonna be nice and newer rooms.
1.0
Mountainous room
9.0
cozy place with perfect view from my room
great location
toilet was not good in function(hard to flush)
9.0
our room was in good location
2.0
When i a call the call center no body answer
Not happy from my room location was different to transport
1.0
Nothing the staff were awful, lied and kept our luggage for hours without giving us access to it which had baby items and belongings of friends we brought with us who were celebrating a their wedding we had to call the police and they even lied to them about the hell they put us through. We had to leave because we felt unsafe and after everything they did they had to guts to ask us why and refused to return our money after also giving us a cheaper room than the one we booked. Don’t have the energy to state all the things they did and relive the trauma. The most awful hotel and experience of our lives they had no regard or respect or care about what their actions were doing to us and our baby by providing a broken cot and then not replacing it when we told them it was unsafe to use.
They don’t know what customer service means! They dragged us along without replying to our messages if a cot would be available in advance so we could bring our own until the free cancellation period expired and then they showed their deviousness and pretended they did nothing wrong to the point where we asked where our luggage was they just ignored us for over two hours getting fed up of their behavior and all our belongings being kept from us we had to call the police with the help of others and they pretended they didn’t know what we were talking about and had sneakily taken our luggage and dumped it unattended outside our room!
Worst holiday experience which was supposed to be celebration with our friends! Don’t book with them!
8.0
Great view & pool .
No room service. Most of the rooms are far from the reception , so u have to take a vehicle from the reception to the room and visa versa . This sometimes can take time as the vehicle is busy .
6.0
all over good
the swimming pool facilities
they don’t allow without bikini
so as a muslim guest we couldn’t enjoy swimming for their strange rules
10.0
Such a big resort...very good location.. The infinity pool with an unbelivable view of the sea is a highlight of the resort... domt miss a stay there if u r at Phuket.. location also is too good..
8.0
the friendliness of the staff. especially the ladies cleaning the rooms on a daily basis
the staff at the reception some were ready rude. I recommend that someone that can speak fluently in English be at the front desk constantly.
10.0
sea view and good service
1.0
The view is quite good
All property is dirty. Some facility is out of service or broken. We have to get on the shuttle to our room from reception. The shuttle had to wait at least 5 mins or more every time. The trip was wasting much time for waiting shuttle
10.0
The best view in Thailand
10.0
the one bed villa is amazing the view was incredible
1.0
People were rude. Ac not working. Lights not working, bathroom sink leaking, absolutely dirty, and they don’t listen, front dest will ask to reach out to room service. Room service will ask to reach out to front dest. No one is ready to help or answer instead they show attitude as if they doing favour. The worst experience
Everything
3.0
The location and view are ideal.
The room was far away from the reception and at times involved a long walk up or down a sharp gradient. The room was old and the furniture was damaged. The breakfast was poorly prepared and limited in scope. The staff group was miserable.
5.0
good view, but not family friendly
we had to wait an extra 1and a half hours for checkin our room wasn’t ready , mould in the showers and bathroom. toilets didn’t flush properly.
we had no hot water for 2 days
2.0
The location and overall design of the property was good.
The staff was very rude, mannerless and did not take any responsibility related to the customer issues. There was no communication between house keeping and reception staff which led to the suffering of tourists. I was staying with my son of 2 years old and did not receive any timely response from house keeping after so many requests. Even hotel manager and incharge at the reception was rude and treated us very badly. They were looking for the ways to consume the security deposited at the time of check-in and fooling tourists from all over the world.
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Patong?
El precio medio de un alquiler en Patong es 36 € por noche. Este alquiler es 1 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, Andamantra Resort and Villa Phuket - SHA Extra Plus incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
Sí, Andamantra Resort and Villa Phuket - SHA Extra Plus cuenta con piscina en sus instalaciones. ¡Trae bañador!
¿Andamantra Resort and Villa Phuket - SHA Extra Plus admite mascotas?
Lamentablemente, este hotel no admite mascotas. Intente buscar de nuevo y filtre por "Se admiten mascotas"
¿Con qué servicios cuenta Andamantra Resort and Villa Phuket - SHA Extra Plus?
Hemos encontrado 13 servicios para este alquiler. Esto incluye piscina, aire acondicionado, internet o wi-fi, se permite fumar y aparcamiento.