The Hot water supply in the Bathroom doesn't work. i complained about this, a plumber was sent and he said after running the tap or shower for some time it will work. I ran that shower for more than 30mins before I could get water within the temperature that I could use to take my bath.

The hotel is beautiful and attractive. The environment is lovely. Aside the environment. Nothing else. I would give it to them. It was a lovely environment. Aside that, the room I stayed was terrible. The roof was leaking.

The roof in the room I stayed in was leaking. The television was outdated for such a five star hotel standard.

Nil

My room wasn’t clean even despite the fact that I told them to clean it….Shower isn’t working properly…..The bathroom sink was blocked nd water wasn’t going at all…The fridge wasn’t working at all…..I must tell you I was really disappointed….. I ordered for food but the service was great nd food was nice nd was extremely cold!!😡

Breakfast and Room

Nothing

Repeat customer

I did not have breakfast, so I won't know about the breakfast room.

My room had a stuffy smell. The wardrobe was also very stuffy

great structure

the bathroom., it’s old fashioned

Room was great, very clean, comfortable and spacious. Staff very helpful and courteous.

Restaurant / Bar facilities could be better. Wasn't a fan of the buffet set up, would have been nice to have set menu's as well.

Good breakfast selection, room service was excellent, loved the rooftop lounge on Saturday with live band, security on point and the rooms where clean. Staff very polite especially "Feyi" who instinctive new my voice from my daughters, I could hear her smile over the phone.

Mini fridge in the room not working especially with the hot weather it would be nice to have cold water in the room

The pillow is smelly. In the fisrt night, I got no hot water to shower

The pillow smells. No hot water to shower at first night.

Ambiance

Noise from the roof top