The staff at the reception and especially their manager have very poor knowledge of the hotel industry in general. With their ignorance, they created problems for us every day and made our stay unbearable. Either they tried to steal from Booking.com or they don't have any knowledge about booking accommodation and the general billing procedure and everything else. every day they attacked and chased us in the corridors as if we were criminals because they didn't know how to see the payment even though I gave them all possible evidence (a credit card that they blocked, a report from the bank that the payment was made, a booking confirmation about the accommodation charged) and begged them to contact Booking but they didn't want to. The cleaning lady's screaming through the corridors and make a terrible noise from 6 in the morning and wake up the whole hotel. The elevator is not working or you have to wait for it for 10 minutes. All in all, I do not recommend this hotel to anyone, especially not with this kind of management. The hotel has a serious problem with management and staff organization.

Staff was friendly

Gym in a far away separate bulding, breakfast also in a separate building and very crowded, most restaurants/bars are closed most of the time, no beach service, something seemed wrong with this place.

Заслуженные 5 звезд

Нет такого

Liked the ambiance and the location of the rooms are sea facing and the view is mind blowing.

I liked everything.

Fantastic property with beautiful landscape and swimming pools. Most amazing hanging infinity pool with spectacular views

Nothing

Nice place , location too far from beach but close to temple

No bar in hotel , have to go next door for drinks Only one restaurant open in the evening Chinese food Long walk with many stairs to get down to beach

I loved the Hotel facilities, staff are amazing, Good choice of Restaurants at the property and sea views. A great place to stay for families and couples.

Breakfast option not included in room and quite pricey for the amazing hotel it is.

pretty much everything

nothing