O horário de café da manhã é até às 10:30 o que me faz entender que eu posso chegar até as 10:30 contudo mesmo tendo hóspedes tomando café nesse horário os funcionários sem nenhum aviso recolhem tudo e o hóspede que chegou até o horário limite não pode comer. Falta de respeito com os hóspedes. Deveriam fechar o salão de café as 10:30 e esperarem os hóspedes terminarem seu desjejum. Achei de uma grosseria e nunca mais vou me hospedar na rede Ritz. Melhorem.

One of my friends left her necklace on the nightstand and shortly after leaving the room, it was gone. She tried to get it back and it didn't show up, the hotel didn't respond.

The hotel is a good choice for trip in Rio. The breakfast is excellent. Cleanliness is very good. The hotel is meters from Copacabana beach, Ipanema is also nearby.

I can't point to any negatives.

Tout était parfait

Rien

Excelente atención del personal en recepción, muy atentos, simpáticos y eficientes, nos organizaron paseos incluso cuando se nos ocurrían a ultima hora. Desayuno muy bueno y la vista desde el desayuno, mejor aun. Ubicación muy cerca de la playa, supermercados y tiendas, todo muy comodo y seguro.

No es culpa del hotel, pero lamentablemente delante hay un tremendo edificio que bloquea la vista, por lo cual pese a estar muy cerca de la playa, solo hay vista muy parcial. Pero igual casi no estuvimos en la habitación asique da un poco lo mismo. La puerta del baño da muy poca intimidad.

Great breakfast Great staff - Alex let us borrow his Brazilian adaptor for free Great location - close to the beach, pharmacies, supermarket and a laundromat Room is super clean

Location was perfect for our stay. The staff is always available and willing to help with our requests. The breakfast was amazing.

Location is great, views from the restaurant and rooftop are superb.. the breakfast buffet had an impressive variety of options. Hotel can organise multiple activities.