location

restaurant closes too early porr service when it's open

nice room. exceptional breakfast. good pool and gym facilities

no food or drink offering after 10pm

The rooms were spacious, the staff was excellent. The hotel is opposite a hotel and a museum. It is also a 15 min taxi ride to the Hongqiao train station/airport. The breakfast was satisfactory. The facilities included a swimming pool and a play area. I love that the play area is attached to where you eat your breakfast, which means you can eat while your kids are playing. The best thing though was the staff and their flexibility. With the regular need to have a Covid test, there is a testing station behind the hotel which make it very convenient.

Breakfast very good. Nice location and lots to explore nearby. Rooms are lovely, big and comfortable.

Check in was poor. We were told different things by different people and had to wait.

The bed is very comfortable

Room

Breakfast

Friendly and really helpful staff. Staff with good English approach you actively for you to know they can help you. Staff gave good tips for things to visit closeby.

Climate control didn’t work properly in my room, stayed 25 degrees while outside temp was 10 and didn’t go lower, unfortunately they were not able to solve it during my stay.