Breakfast was good. Room was quiet, clean and tastefully decorated. We enjoyed spending time here. Staff were polite and helpful, we even got a free pint as our room wasn’t quite ready at check in. All in all, a good experience.

No room service available despite saying there is.

The bathroom products were lovely

The bed was very uncomfortable also the pillows

Lovely atmosphere & great location

we liked it all

The room was one of the nicest rooms I’ve stayed in while away on a city break. Beautiful and clean with everything you could need

Good location. Personal, quality B&B feel. Good food and very helpful and friendly staff.

The dining was good but expensive. The room was lovely overall and the bed very good. The location was superb. I liked the place but found it somewhat pricey in the end.

I found the tea and coffee meagre. Charging £2.50 for a bottle of tap water shocked me when I got the bill. I don’t appreciate automatic service charges. In the room there were niggles: cheap, mismatched hangars in then wardrobe that still had an open packet of fags dumped in it from a past guest. The concierge had nothing to say apart from a member of staff was getting lucky! The blinds were broken. A piece of the basin tap pinged off in the bathroom, would have just needed some glue. Lastly the soundproofing was awful. I was woken by guests struggling to get intonations their room after a session, the an hour later by midnight cleaning staff. Hoovering after midnight I saw not on. I could even hear the mopping below, and the furniture being moved about. The WiFi was poor, I’m afraid. Like I say, small stuff but it all adds up.

Clean nicely decorated and good sized room. The bar and restaurant looked nice aswell although we didn't use them.

Location

Location

The bed was huge and very comfortable with great linens. Great bathroom toiletries supplied. Really cute quirky room that was great for an overnight stay - probably not great for a long stay. The food served was absolutely delicious both at lunch and breakfast - top quality and one of the best burgers I've ever had. Staff helpful and friendly. Great small place to stay at.

TV quality could have been better as picture was poor. Bedroom was very hot even in early February although fans were provided. Would have been nice to have some opaque coverings at the window under the roman blinds so you could have the window open and not be on full view to the buildings opposite. A fan extractor in the bathroom would have helped the heat in the room.

The hotel staff were fantastic. The bedroom was clean and the bed was comfortable.

There were a lot of stairs to the bedroom, but that is more to do with me than the hotel.

Excellent location. The room was a decent size and comfortable

nothing

this hotel is well located and very charming. The bedroom on the 6th floor with no elevator was charming and excellent bedding (kin size) and expensive bathroom (bath tube and shower).

I think it should be noted that this hotel is very vertical and has no elevator. While it wasn't an issue for my daughter and me, it could be one issue to others. We had a small carry on - so it wasn't much of an inconvenience. Had we come with two large suitcases, I would not have the same view on the 6th floor

location

bland room, tiny bathroom, no view, no furniture, tiny tv, bed rickety & broken slats. Breakfast over priced & bland. Carpets ate filthy on main stairs to rooms.

The service Very clean

No elevator

Absolutely fantastic location. Staff were lovely, breakfast was delicious & everywhere was warm & toasty at all times. The roll-top bath was a fab treat!

Our mattress had been placed on top of a wooden box which resulted in 2 hideously uncomfortable nights of broken sleep & numb hips. Please change that bed/mattress & everything would be 10/10 perfect!

The whole property was clean and cozy. Every member of staff were kind, welcoming and helpful. The room was much big than expected, with a very comfortable large bed. Great location for the tube too.

Surprising hotel rooms above Pub, very big modern clean and nice decorated Staff are young and happy The whole atmosphere is like being in a family house

The only problem is lack of elevator , which means a lot of stairs

fantastic location, lovely room, very comfortable bed. Delicious food

the room smelled of disinfectant. it would have been a great addition to have bedside lights

location great, comfortable bed and decent shower. staff were lovely.

a lot of noise at night until 2am, wasn’t expecting that so late. room nice but could do with bedside lamps.

The location was great for us. Near the tube perfect for shop’s , park.

very tatty,the stair carpets were dreadful and 5 flights.The cost way to much.