De luxe en stijl van het hotel

Niets

La habituación fue mucho mejor que la que esperaba, amplia limpia, buen aire

Nada en realidad

Tranquillité, ambiance, couchers de soleil, beaucoup d’activités, personnels accueillants, repas excellents qualités.

L’éloignement d’El Remate. On a pris de tuktuk pour aller à El Remate.

Lo tranquilo que era, el personal muy amable y las instalaciones perfectas y muy lindas y limpias

El staff es muy amable, el lugar divino e impecable, la comida deliciosa

La primera noche estuvimos en la cabaña 1, el colchón estaba viejo y hundido en la mitad. Le dije a la recepción y de inmediato reaccionaron de manera muy diligente.

Our family of five with three young kids stayed 6 nights at Gringo Perdido and had an excellent time. The hotel has an incredible lakeside setting, with plenty of activities to keep families occupied (swimming, kayaking, relaxing, visits to archeological sites, visits to Flores, short hikes etc...). Overall the hotel is very family friendly, with lots of things for kids to do, and plenty of other families around. The food was excellent and healthy (both set meals at lunch and dinner, and food on the menus available throughout the day). Bar was well stocked, and cocktails were very tasty. Mood was wholesome and relaxing. Not at all rowdy, the kind of place where you head to bed early and wake up refreshed for the following day.

Very little. If they wanted to improve they could have more toys for kids, and board games for guests to use. But these are really differences at the margin.

Fantastische locatie, heel mooi hotel, buitengewoon goed gebouwd en een heerlijk meer met zwem mogelijkheid.

Niets

La atención del personal excelente desde el saludo de bienvenida hasta el check out, las habitaciones limpias, amplias, cómoda, con agua caliente y abundante y todos los servicios.

ampliar el parqueo o señalizarlo de mejor forma.

La comida es excelente, la atención y el servicio superaron mis expectativas. Definitivamente todos los colaboradores muy atentos y amables.

Realmente me agradó todo, limpieza, orden, disponibilidad del personal etc.

Es un lugar excepcional, con buenas instalaciones, trabajadores amables, rica comida, y vistas espectaculares!

Todo estuvo bien

Esta muy bien ubicado

NO HAY QUEJA ALGUNA

Food and staff was great

My room need it a more detailed cleaning due to small bugs and dead scorpion

Quiet with beautiful scenery

Bar closed abruptly

Food was excellent, staff was great! The location was perfect!

Located right by the water, meals included, very friendly staff

Getting a massage meant doing so in public view

The property is immersed in the lakeside jungle. The lake is the backdrop for this great place.

I love nature so having all sorts of critters around did not bother me. some people might not like this.

amazing view on the lake, beautiful dinner and resting room very good food

rooms and beds not very comfortable and old long waiting time to be served on bar/restaurant other clients noisy until late in the night

Everything was excellent and the staff was friendly and helpfull. Wonderful experience!

Hotel Gringo Perdido is located in a beautiful and magical spot in El Remate .

It is not that we don’t like the property, is that for example we did not took advantage of the facilities and extras we had in our suite, (terrace and jacuzzi) to give you an example because even though it was clean, want to make clear that the cleaning people were A no. 1, . Jacuzzi needs to be renovated, did not looked spick and span although it was clean. The cushions of the terrace furniture need to be replaced and renovated too. p

Lovely location by the lake, lots of comfy hammocks, howler monkeys in tree outside our room, effective AC, good food in good sized portions, friendly staff

Nothing - all good

Beautiful and paradise like facilities, delicious food, kind staff. Absolutely lovely!

Nothing

location and facilities. restaurant service was also great

nothing comes to mind

communal areas (restaurant, lounge, access to lake) are very nice and seem renovated to a great standard included breakfast/ dinner

the bedrooms/ bathrooms were very old and not particularly clean (despite request for cleaning) eg dead bugs, chipped paint and wooden parts the bed was very old and soft our room was just separated by a wooden, light door to another guests room

The new part of the property is really nice!!! Really cool place to relax and get away from busy places