Central location and a nice welcome at check in. Big room and a huge and very comfortable bed. Loved it. Really good bed linen and towels. Air con worked well. Shower was a great size and there was plenty of hot water. Room was serviced each day.

We had a room on the road side as opposed to lake side and there was a little street noise but not too bad.

I booked a room on the terrace. The view from the terrace is incredible. The staff was friendly and helpful. I was able to book my tours at the hotel reception. It was nice to have a restaurant in the hotel, and the view of the lake from the restaurant was enjoyable.

There is a Disco with very loud music only a half block away. Fortunately they close around midnight.

Good location, The staff are lovely and the breakfast is delicious.

Our room didn’t appear to be quite as good as the one they use for the pictures.

The location was good, the room large and comfortable and clean. The restaurant was nice and looked out onto the lake.

it is an older property but well maintained.

Everything was quite nice, location, excellent views, appearance, friendly staff, cleanliness, excellent restaurant was a good value. Plenty of hot water and good water pressure 24/7. Can highly recommend this hotel.

Nothing we did not like.

location (although we didn't have a room with view on the lake) airconditioning!! Big Rooms hot showering water good beds, silent surrounding (good sleeping rest)

the white walls in the room where quite dirty there was some fungus in the bathroom in comparison with other stays in Guatemala it was quite expensive for what you got

The service was great, the rooms were nice and the location was good.

Location was amazing as the roof terrace overlooks the lake for sunset. The room was comfortable and great to have AC and an ensuite. Also a big room for the price.

There was a bar that played quite loud music nearby which you could hear in the room. But this stopped between 10pm and 11pm each night

A very nice place in the heart of Flores

Great view of the lake from the rooftop. Reception helped organize the Tikal tour for me. Close to the nicer restaurants on the island.

Great location, very clean. We loved the terrace in the evening to drink a couple beers and enjoy the sunset.

nothing

Love the food! The best in town!

We got the highest room in the hotel and we had a super nice view, it was intimate and we could enjoy a big terrace almost to ourselves. Personnel was helpful and nice!

We had a great room with a view of the lake The restaurant in the hotel is very good staff is nice and helpful When you book there is an extra charge for more that one person. I didn’t indicate that we were two people so we had a small extra charge. It was really my mistake. They have the room rates posted.

Nothing.

Nice hotel in good location They let me check in early

Scenery, location and the staff allowing early check in

Bathroom had no exhaust. Shower doesn't drain very well after 2 minutes of use. AC only had one fan speed.

I loved everything about it. my room was awesome with this great view. The restaurant probably the best one under the “hotel” category. the staff was amazing, the front desk guy (can’t remember his name) was so nice on making things very easy. 100% convinced I’ll visit Isla De Flores again and for sure stay at this hotel.

Nice location, great view of the lake.

Booking any tours or other services was very expensive as opposed to local tour office. one female staff member was rude!