The room is spacious and clean, but can improve on the wallpaper that starting to tear down. The bed is comfy and provided lots of pillows. Lots of parking spaces.

The wifi is too slow. Please upgrade.

Being upgraded to family room

Location not so strategic, room and bathroom not really clean

nothing. everything is bad

everything

Room very accommodating and suitable for big family

No pool, but bathtub sufficient and well maintain plus clean.

Spacious room with the view of Alor setar tower. I am a light sleeper, very quiet room, a bonus to me. Good air conditioner, comfortable bed, best blanket, best towel, best toiletries set, best complimentary snacks and drinks, best lighting. Overall, 4.8/5.

I reached around 6:30 pm. During ramdhan and around iftar,i was told that i could not order the room service. Room service will only be available after 9 pm. Also, the hotel has rules, whereby you could not bring outside food or will be fine/penalty. Unfortunately, i forgot to correct the staff when i was given a breakfast voucher. I missed the part where my voucher is stamp for sahur (3am-5.30am) and not for regular breakfast hour. The staff assume i will be fasting on that day.

huge room

The location was good...many food stalls near by..the bed was comfy..able to have good sleep after a long day..staffs are helpful and friendly..

It would be better to have a hairdryer in each room..

The bed is comfy and clean

The access card got the intermediate contact issue, sometime was hard to scan to open the door

location

very dirty especially toilet seem like never clean at all

Room n bed comfortable..view very nice Food for breakfast also delicious

Toilet very bad..not clean n toilet bowl very dirty n water pressure slow.

The hotel is nice and clean. The room wow so big and comfortable. Near.in town

I have not bad issue